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Destination Wedding Travel Agent Reviews

Wright Travel Agency - Destination Wedding and Honeymoon Specialists


(Owned By TammyWright)

Ratings Distribution

 
5 Star Rating 94%
 
4 Star Rating 5%
 
3 Star Rating 0%
 
2 Star Rating 0%
 
1 Star Rating 2%
 
0 Star Rating 0%

Detailed Ratings

Communication

5.0 Star Rating

Performance

5.0 Star Rating

Value

5.0 Star Rating
5 Star Rating (Rated 4.9 stars with 124 reviews)
5 5 124
Rated #1 of 3 Travel Agent Reviews on BDW

About:

US Based Travel Agency that specializes in Destination Weddings and Honeymoons.

 

Wright Travel Agency is your full service travel agency and is here to serve all your leisure and business travel arrangements. We are an award winning agency that specializes in destination weddings, honeymoons, and family travel.

 

We are a family owned and operated business but are also affiliated with some of the biggest providers of travel packages and cruises.

 

Awards and recognition: 

 

Palace Resorts Top PRO Agency     |    AMResorts Master Agent & Top Agency  
Karisma Hotels Diamond Level 5 (highest production), Top 10 Azul Weddings, Top Wedding Coordinator |Wright Travel & Karisma GIVC Benefits
Travel Impressions Best of the Best Globe Winner    |     Apple Vacations Golden Apple Winner  

 

Email: info@wrighttravelagency.com

Phone: 415-839-7511

website: http://www.wrighttravelagency.com/

New Client Inquiries: http://wrighttravelagency.com/inquiry/

 

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Member Reviews


  • sjlova86 member avatar

    Babs is the best!

    5.0Posted

    1
    5
    5

    Pros: Everything

    Cons: Nothing

    There are no words to describe the experience I had with Babs of Wright Travel Agency. When I was searching she was the most responsive TA. I knew then that I would continue with this agency. This was such a seamless process due to Babs' thorough communication and knowledge. I am so grateful to her!” (read more)

  • ashleydanielle4 member avatar

    Wendy Hicks

    5.0Posted

    1
    5
    5

    I found Wendy via this website and she was great to work with. She answered all my emails promptly and gave my guests all the needed information. Even when I has some issues with the Hyatt Ziva, Wendy was able to step in and help which was really amazing!! Be sure to book her if you have considering a destination wedding!! ” (read more)

  • kikaykris member avatar

    Best Travel Agency for Large Wedding Groups

    5.0Posted

    1
    5
    5

    Pros: Organized, Prompt, Friendly, Knowledgeable

    Cons: Keep in mind they are on west coast time, but not an issue if you make it clear to your guests

    I have never used a travel agency before but after inquiring with Wendy Hicks on my destination wedding in Cancun at Gran Caribe Real, I decided to go ahead and take a change and use Wright Travel Agency for my first time. I had about 23 rooms worth of guests book through a room block with Wendy and they were all very impressed with her services- her vast knowledge, her quick response time, her clear emails, her availability via phone during office hours, etc. She requested everyone's flight information and she was able to book shuttles through the trusted Olympus tours company to and from the airport. She helped us get quotes 3 different times throughout the year and we were able to lock in the best pricing for our guests via the room block. They also have great incentives where you can get a night's stay for free if you book a certain amount of rooms. At first I was skeptical about using a travel agency, but you truly do get worry-free, VIP service when you choose to go with Wendy Hicks at Wright Travel Agency. My now-husband and I actually got into a terrible car accident on the way to the airport to get to Cancun and we had to reschedule our flight for the following day. I e...” (read more)

  • gmarija member avatar

    Best Travel Agency

    5.0Posted

    1
    5
    5

    Pros: Professional, Helpful, Dedicated, Loyal, Trustful

    Cons: None

    Choosing Patty and Kristen as our travel agents was one of the best decisions we have ever made. Planning a destination wedding is very stressful, so you want to make sure you have someone you can trust. Patty and Kristen did an amazing job. They were very helpful and professional the entire time. They were there to answer any question we have had, as well as dealing with our guest's questions and reservations.We are thankful for everything they have done for us! Thank you!Marija and Danny” (read more)

  • toantran916 member avatar

    A++ Service. Best Travel Agent Around.

    5.0Posted

    1
    5
    5

    Pros: Quick Response. Lowest Price.

    Cons: None

    Choosing the right Travel Agent to handle the traveling our guest to our Destination Wedding in Cancun was not as easy as we thought.  We had a strict guideline and all were met beyond our satisfaction with our agent Wendy Hicks.  How responsive was our agent? How long did it take for the agent to get back to my initial email?   This was very important to us as it is important to our wedding planning that we get the answers we need in a timely manner to prevent delays.  Furthermore, we want to make sure our guests get their questions answered promptly as well.  Most of our emails were replied within one hour.  Were our questions fully answered?   Not only were our questions fully answered. Wendy made knowledgeable recommendations when we would otherwise step into a mistake that would cost us and our guests lots of money. 3. How’s the price of the resort and travel agent fees? No travel agent fees.  Some agents wanted an initial deposit and sign a contract before even discussing rates to lock you in. That’s not how Wright Travel Agency works.  Wendy will provide the best rates on the resort, with perks if applicable.  We...” (read more)

  • keeshae member avatar

    Babs is the Best!

    5.0Posted

    1
    5
    5

    Pros: Responsive, Friendly, Knowledgable

    Cons: Nothing.

    Babe helped us coordinate our destination wedding resort, package, and all of our guest travel.  She was super responsive and always jumped in if there we had any indication that the resort was not providing the service we'd expected.  She is hand down, the best travel agent I've ever worked with!!” (read more)

  • tropicsbride member avatar

    Destination Wedding in Cancun, Mexico

    1.5Posted

    1
    5
    2

    Pros: Very quick to respond to emails, friendly

    Cons: Too many...

    We chose a destination wedding for two primary reasons: to take out the stress of working with a large number of vendors and to accommodate the fact that our circle of friends and family are scattered across the globe. While we have positive things to say for the resort itself (Moon Palace, Cancun) and our on-site coordinator, we have very few positive sentiments when it came to working with Wendy and Wright Travel. At the risk of going into too much detail, we want to highlight specifics that caused us tremendous frustration which unfortunately we dealt with up until the day of our departure from the resort back home (hopefully, we have no more unwelcomed surprises heading our way from here on out). To spare those not interested in the details, we will summarize our biggest complaint very simply: at no point, did we feel that Wendy or Wright Travel made any attempt to go an extra inch to help us when conflicts arose. We had to listen to multiple ‘our policy is…’ type responses which we do not equate with customer service at all. Our frustration would have significantly tempered if at minimum we were given the sense that Wendy and Wright agency took our concerns seriously. We le...” (read more)

  • camilacox member avatar

    Wedding in DR- Patty and Kristen

    5.0Posted

    1
    5
    5

    Pros: Everything

    Cons: None

    I did my wedding with a different wedding planner (which I regret) but Patty and Kristen accommodated all my guests at the resort and managed to organized 90 people to perfection!! Working with them was so easy and pleasant!!! 100% recommended!!!! - Communication was never an issue. - They are so sweet and helpful, to me and my guests.” (read more)

  • drematic1 member avatar

    Wright Travel made my wedding planning easier!

    4.5Posted

    1
    5
    5

    Pros: Knowledgeable, organized, beyond helpful, friendly, patient

    Cons: NONE

    I always knew that when I got married, I wanted to have a destination wedding.  When the day finally came for me to plan, I didn't know where to start.  I was overwhelmed with trying to pick a resort/venue from so far away.  I didn't know how I would make it easy for my guests to ask questions, book their stay, excursions, etc.  I was lost!  A friend of a friend, who had just had a destination wedding, was so kind as to recommend Patty and Kristen from Wright Travel.  Not only were they able to  answer all of my questions, they helped me every step of the way.  They took so much off my plate, I felt I was able to enjoy the planning process.  Another great thing about Patty and Kristen, they've traveled to so many resorts, they can tell you their opinions on why they liked one resort over the other.  I felt very comfortable with them from our first email exchange to talking on the phone.  Sometimes I would ask the same questions over and over, sometimes I didn't understand something and they were so great at explaining and going over everything with me.  I couldn't have asked for more and I'd do it all over aga...” (read more)

  • yoly1762487 member avatar

    Best Decision We Made

    5.0Posted

    1
    5
    5

    Pros: Experienced, Knowledgeable, Reputable, and always Available

    Cons: ABSOLUTELY NONE

    Wright Travel Agency is a mother and daughter team based out of California, but that doesn’t matter because neither time nor distance stands in the way of this dynamic duo. It is very obvious that they love what they do, and they do it particularly well. They ccd us on every e-mail sent and received, and always kept us up to date with any changes. Expecting around 175 guests we wanted to block 75 rooms at Now. We didn’t know if Now would allow us to block all of these rooms with the usual $500 deposit because they were in the process of changing their policy and it was a large block. Without thinking it twice Patty offered to front us half of the deposit money if necessary, but fortunately Now accepted the $500 deposit. By February of this year they were flooded with reservation deposits left and right, and numerous e-mails from our guests. We had a couple of particularly needy and difficult guests and a bunch of room changes. Patty and Kristen handled the situation with such grace and professionalism. I also got a cute travel tote along with our travel documents that I carried EVERYWHERE at Now. The best decision we made! ” (read more)

  • homervb member avatar

    Wright Travel is the right way to go!!

    5.0Posted

    1
    5
    5

    Pros: Excellent service, solid pricing, handled all forms of transportation, communicated with all of our guests promptly, took care of any last minute changes, answered everybody's questions without any issues

    Cons: No cons!!!

    My wife and I are extremely pleased with how smoothly our destination wedding in Punta Cana turned out. Babs, our travel agent, took care of every single guest without any hesitation or problems! Between flights, ground transportation, and resort bookings, she managed to get everyone there and back without any issues! We highly recommend Wright Travel Agency if you're booking a destination wedding but more importantly we HIGHLY HIGHLY recommend Babs as your travel agent! We want to give a big thank you to Babs once again for an experience that was nothing short of amazing! ” (read more)

  • rhonda3839 member avatar

    I couldn't have pulled it off without Patty & Kristen

    5.0Posted

    1
    5
    5

    Pros: Quick response time, Professionalism, Explanation of process

    Cons: None

    From the moment I contacted Wright Travel Agency and connected with Patty Jordan I felt at ease. I knew that the wedding stress I tried so hard to avoid would not exist and that the planning of my May 2016 wedding would go smoothly. Patty was so informative and she made sure to answer any and all questions that I had. Patty was very patient with me and my husband and would hold phone conversations (she is based in California and I live in Connecticut) to make sure we understood the resort booking process. Patty went out of her way to help us find the perfect wedding resort to host our destination wedding which meant a lot to me because I was unsure of where we wanted to have our wedding initially. We had looked into the Bahamas, Dominican Republic, and Mexico and ultimately decided on the Riviera Maya area of Mexico. And might I add we LOVED our resort she suggested, Royalton Riviera Cancun, and so did all of our guests. Everything was perfectly amazing there and many people are planning to return to the resort. I received a lot of positive feedback from family and friends about their booking experience with Patty as well. They told me she was very professional and responsive wh...” (read more)

  • arlynerenee member avatar

    BABS IS THEE BEST!!!

    5.0Posted

    1
    5
    5

    Pros: Helpful, Patient, Friendly, Professional!

    Cons: None

    From the very first email to the last during the wedding week she was so helpful. I was totally lost in the beginning of this process and my fiancé and I had a million questions. She answered them all, her responses were very quick and she really put my stressful mind at ease. She was also very accommodating towards some of my guests who are not computer savvy at all lol. She truly made everything so easy and simple for us and our guests. I cant wait to use her again for our future travel plans.  ” (read more)

  • nelz member avatar

    Babs is the best!

    5.0Posted

    1
    5
    5

    Pros: Communication was fantastic!

    Cons: NADA

    I have nothing but positive things to say about this company, specifically Babs!  Babs is an absolute joy to work with. She is very responsive and supportive during a quite stressful destination wedding planning process. My guests also expressed that she was very responsive as well. When things were not going well at the resort when we arrived she was very sympathetic and reacted quickly to assist with the situation. She continued to assist throughout my entire stay of my wedding week. She is so supportive and really knows how to make a bride feel as ease. You want Babs in your corner. She's the best!!!” (read more)

  • randl2015 member avatar

    Babs is Amazing!!

    5.0Posted

    1
    5
    5

    Pros: Thoughtful, Organized

    Cons: None

    Worked with Babs for over 2 years in planning my wedding. She was ALWAYS professional, humble, organized, and even a sounding ear during this entire wedding process. All of my guests LOVED working with Babs. Definitely, A+++” (read more)

  • kimmiecasey member avatar

    Now Larimar with Patty and Kristens help

    5.0Posted

    1
    5
    5

    Pros: punctual, organized, exceptional people

    Cons: none

    We had our wedding in Punta Cana and I had no clue how to coordinate all my guests and how to have them book.  I found Patty and Kristen and they were amazing.  I was astonished at how quickly they responded to emails and calls.  My guests all had positive things to say about them as well.  We got a nice little gift to use at the resort thanks to them as well.  I can not recommend them enough and will use their services in the future as well.” (read more)

  • jks123 member avatar

    Amazing experience with Wright Travel- April 2016 wedding at Dreams La Romana

    5.0Posted

    1
    5
    5

    Pros: Travel planning process went smoothly from start to finish, friendly, quick response times

    Cons: N/A

    I can't speak highly enough of Patty and Kristen of Wright Travel Agency. They helped coordinate every aspect of travel for our 30+ guests traveling to our destination wedding to Dreams La Romana. Patty and Kristen are very responsive to email in a timely fashion, and also make themselves available by phone as needed (even with a 3 hour time difference). I had a lot of questions at the beginning of the wedding planning process about the travel planning process, and Patty was very helpful with answering each question thoroughly. The travel process went smoothly from start to finish, and all of our guests were very happy with the process. Patty gave us a link with all travel info to put on our wedding website so guests could book travel through the site, which was very convenient. Overall, nothing but positive things to say!” (read more)

  • ebernabe1121 member avatar

    My experience with this travel agency was one of the best I've ever had!!!

    5.0Posted

    1
    5
    5

    I had the best experience with this travel agency. Patty and Kristen are truly an amazing team! They helped me with everything from the very beginning until the very end. My husband and I got married in Punta Cana at Barceló Bavaro Palace Delux. This resort was by far one of the most amazing resorts I have ever been to. We had been to other barcelos in Punta Cana but none will compare to this one. Patty and Kristen helped me book over 35 of my guests and since I didn't know anything about traveling with such a large group I was impressed how everything went so smoothly. They arranged everything for us including the ride to the airport to the hotel and back. This was truly one of the best experience of my life with such a professional travel agency and we are looking to work with them again!!! Thank you Patty and Kristen!!!” (read more)

  • chanel319 member avatar

    Best Travel Company!!!

    5.0Posted

    1
    5
    5

    Pros: Communication, Quick Responses, Great Suggestions, Knowledge on the Resports/ Area, Great Customer Service, Very Accommodating to your specific needs

    Cons: None

    My experience with Wright Travel Agency specifically Patty Jordan and Kristen Bullock was outstanding and way above my expectations.  We had about 75 people attend our destination wedding in Punta Cana at Now Larimar and these two were a key part in making the travel for us a smooth process.  They are knowledgeable about the resorts and give great suggestions on things such as room categories.  They were always very responsive (even when they were on travel themselves)!!! We never had to worry about the travel, bookings or accommodations for our wedding because they always had everything under control.  We always received updates and toward the start of the trip everyone received clear communication for their travel.  We ended up receiving some great intensives that Patty & Kristen told us about and we couldn't be more thankful for their help and guidance.  I highly recommend this company and these two for your Destination Wedding Travel needs!!!   ” (read more)

  • kasseyjlawson member avatar

    Best Travel Agents Ever

    5.0Posted

    1
    5
    5

    Pros: Extensive Resort and Destination Knowledge; Fast Communication; Amazing Team Work

    Cons: NONE at all what so ever

    We love and adore Kristen and Patty. My husband and I started out wanting to have a destination wedding, and we had no idea where to start. We googled the best travel agents in our area (Sacramento), and it was so hard finding a agent that didn't have there own charges. But as days went on we finally found the Wright Travel Agency and the amazing reviews they had. We placed a inquiry and immediately the next day Patty called us back with all of the information that we were seeking. From the beginning Patty and Kristen were just so genuine and my husband and I felt so comfortable with all of our planning and ideas in there hands. We ended up going to the Secrets Royal Beach Resort in Punta Cana, we read so many great reviews on this location but Patty and Kristen had visited this location several times and they had first hand reviews so it made it easier to select this great location. One of our greatest fears was thinking about how we would communicate with our travel agents and the resort since they both were not just around the corner. BUT Patty and Kristen made this SO easy for us. They provided us with their personal phone number that we could call at any...” (read more)