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Destination Wedding Vendor Reviews
Wright Travel Agency - Destination Wedding and Honeymoon Specialists
Owned by TammyWright

Ratings Distribution

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Detailed Ratings

Communication
Performance
Value
(Rated 4.9 stars with 128 reviews)
Rated #1 of 4 Travel Agent Reviews on BDW
About:

US Based Travel Agency that specializes in Destination Weddings and Honeymoons.

 

Wright Travel Agency is your full service travel agency and is here to serve all your leisure and business travel arrangements. We are an award winning agency that specializes in destination weddings, honeymoons, and family travel.

 

We are a family owned and operated business but are also affiliated with some of the biggest providers of travel packages and cruises.

 

Awards and recognition: 

 

Palace Resorts Top PRO Agency     |    AMResorts Master Agent & Top Agency  
Karisma Hotels Diamond Level 5 (highest production), Top 10 Azul Weddings, Top Wedding Coordinator |Wright Travel & Karisma GIVC Benefits
Travel Impressions Best of the Best Globe Winner    |     Apple Vacations Golden Apple Winner  

 

Email: info@wrighttravelagency.com

Phone: 415-839-7511

website: http://www.wrighttravelagency.com/

New Client Inquiries: http://wrighttravelagency.com/inquiry/

 

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Member Reviews

MarCurry

By MarCurry, · 0 Comments

Pros: Clear communication, solid advice, attentive, professional
Cons: Nothing!
We wanted to have a destination wedding for many obvious reasons: go on a vacation, simplify the guest list, and cut down on vendors and costs. I wasn't sure if I wanted help from a travel agency because I actually like doing research myself and finding "the best deals." However, one name popped up a few times and I decided what the heck, might as well contact her. So I emailed Barbara Vong at Wright Travel Agency and surprisingly I received an immediate, cheerful, helpful response. Babs took the time to explain that although I was finding "better" deals online through VRBO or discount sites, I would be leaving a lot on the table as far as extras for the wedding (upgrades, free nights, complimentary cocktail hour, flight refunds, etc). Ultimately, I knew I wanted Babs to help coordinate my guests (we had about 50 people).  My experience with Babs in the months leading up to the wedding consisted of prompt and friendly communication, solid advice, and occasional reminders of deadlines for important decisions. We never worried about our difficult guests, she knew how to gently corral everyone. In fact, a lot of our friends and family were hoping she would be at the wedding (I definitely asked her!). Coincidentally, Babs was vacationing with her boyfriend at the resort and we were able to hang out on our overlapping days. I asked Babs to come to our meeting with our on-site wedding coordinator, something she doesn't usually get to do with her brides. Babs was very assertive in regards to asking questions and making sure we were getting what we wanted (there were a few unexpected issues that came up) and it was great to have her in our corner.  Professionally, you can expect Barbara Vong to be attentive to you and your guests' needs. Having her take care of coordinating our guests' rooms and airport transportation was priceless, considering we had plenty of other wedding details to take care of. Upon meeting her in person, she felt like an old friend. Babs is the kind of chick you can share stories with while drinking beers by the pool all day. If I could change anything, I wish I shared with Babs some of my frustrations about the resort and coordinators. I am the kind of person that doesn't like to feel like a burden on others and I didn't realize that Babs would have been more than happy and willing to contact the resort and set things straight. Yes, she is a travel agent so she coordinates rooms and flights. But she specializes in destination weddings and she can help walk you through all aspects of the planning process. Communication with off-site and on-site coordinators can be frustrating, so if you are working with Babs, ask her for help. Babs, if you read this, THANK YOU for your endless positive energy, late night email responses, and overall enthusiasm for your job! -Marissa
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obergwedding

By obergwedding, · 1 Comment

Pros: Responsive, knowledgeable, and well organized.
Cons: None.
I worked with Babs Vong for my destination wedding in Playa del Carmen of approximately 50 guests. I lived in Chicago when we started the planning process and guests would be traveling from all over the US so I was nervous working with a remote travel agent (the agency is in California). However, throughout the planning process I never ran into any issues! Babs was incredibly responsive (even on nights and weekends) and always returned my calls and e-mails promptly. She was incredibly knowledgeable and helpful and we received multiple compliments for her from our group of guests.  We already had a resort chosen for the wedding when we reached out to her but didn't know where we wanted to go for our honeymoon. She gave suggestions in our price range and the resort we ended up choosing from her list was amazing! Very romantic and exactly what we wanted for our own little getaway.  Based on my experience, I would absolutely recommend Babs to anyone who is planning a destination wedding or honeymoon. 
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Ksteele300

By Ksteele300, · 1 Comment

Pros: Everything
Cons: None
Wendy was so amazing! She took such good care of my family. Our wedding was beautiful and we couldn't be happier with her service!!
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JLyons2017

By JLyons2017, · 1 Comment

Pros: Great rates, awesome customer service, quick responses
Cons: None
First time I worked with a travel agent for our destination wedding in Jamaica and I was lucky to have one of the best, Babs! My sister-in-law found her and I’m glad she did! From the very first conversation she was so helpful and fun to work with, anything I needed help with she was there and with quick responses! I kept asking her to be my wedding coordinator because I trusted her that much.
Along with being so helpful, they gave us amazing rates for us and our guests, along with lots of perks included in our package.
There is really nothing bad to say about Babs or Travel Wright, except I wish I found them sooner!
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diazm1228

By diazm1228, · 2 Comments

Pros: Great financial benefits and incentives to booking group blocks
Cons: Nothing
We hosted a destination wedding in Cancun at the Royalton Riviera Cancun on October 27, 2017.  Patty and Kristen had great response times to emails and worked round the clock to ensure that all my questions were answered and all my guests were tended to. Having them made planning my wedding for 48 guests, much simpler.  It was so convenient to input our wedding information with a blurb proved by Patty on our wedding website. And even more convenient to just provide Patty's email address when I    had guests asking me for assistance with booking, but had failed to read our wedding website.  I    highly recommend Wright Travel and, most importantly, recommend Patty and Kristen! Thank you for making my wedding planning so much simpler. 
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sjlova86

By sjlova86, · 0 Comments

Pros: Everything
Cons: Nothing
There are no words to describe the experience I had with Babs of Wright Travel Agency. When I was searching she was the most responsive TA. I knew then that I would continue with this agency. This was such a seamless process due to Babs' thorough communication and knowledge. I am so grateful to her!
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ashleydanielle4

By ashleydanielle4, · 0 Comments

I found Wendy via this website and she was great to work with. She answered all my emails promptly and gave my guests all the needed information. Even when I has some issues with the Hyatt Ziva, Wendy was able to step in and help which was really amazing!! Be sure to book her if you have considering a destination wedding!! 
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Pros: Organized, Prompt, Friendly, Knowledgeable
Cons: Keep in mind they are on west coast time, but not an issue if you make it clear to your guests
I have never used a travel agency before but after inquiring with Wendy Hicks on my destination wedding in Cancun at Gran Caribe Real, I decided to go ahead and take a change and use Wright Travel Agency for my first time. I had about 23 rooms worth of guests book through a room block with Wendy and they were all very impressed with her services- her vast knowledge, her quick response time, her clear emails, her availability via phone during office hours, etc. She requested everyone's flight information and she was able to book shuttles through the trusted Olympus tours company to and from the airport. She helped us get quotes 3 different times throughout the year and we were able to lock in the best pricing for our guests via the room block. They also have great incentives where you can get a night's stay for free if you book a certain amount of rooms. At first I was skeptical about using a travel agency, but you truly do get worry-free, VIP service when you choose to go with Wendy Hicks at Wright Travel Agency. My now-husband and I actually got into a terrible car accident on the way to the airport to get to Cancun and we had to reschedule our flight for the following day. I emailed Wendy and told her of the situation and gave her our new flight information and she immediately reached out to Olympus tours to reschedule our shuttle and reached out to the hotel and convinced them to refund our missed one night's stay. We really did not expect that she would go that far to help us out in any way she can. Right before the trip she sent a little thank you note and package that was so sweet and generous. It really made me feel like I was a part of their family. Wendy did a great job of making the group feel like VIP and getting all our family and friends organized and together at Gran Caribe Real Resort in Cancun to witness our unforgettable wedding day. We all had an absolute blast and can't wait to plan the next big trip with Wright Travel Agency. Thank you so much, Wendy!!!
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gmarija

By gmarija, · 1 Comment

Pros: Professional, Helpful, Dedicated, Loyal, Trustful
Cons: None
Choosing Patty and Kristen as our travel agents was one of the best decisions we have ever made. Planning a destination wedding is very stressful, so you want to make sure you have someone you can trust.  Patty and Kristen did an amazing job. They were very helpful and professional the entire time. They were there to answer any question we have had, as well as dealing with our guest's questions and reservations. We are thankful for everything they have done for us!   Thank you! Marija and Danny
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toantran916

By toantran916, · 0 Comments

Pros: Quick Response. Lowest Price.
Cons: None
Choosing the right Travel Agent to handle the traveling our guest to our Destination Wedding in Cancun was not as easy as we thought.  We had a strict guideline and all were met beyond our satisfaction with our agent Wendy Hicks.   How responsive was our agent? How long did it take for the agent to get back to my initial email?
  This was very important to us as it is important to our wedding planning that we get the answers we need in a timely manner to prevent delays.  Furthermore, we want to make sure our guests get their questions answered promptly as well.  Most of our emails were replied within one hour.
  Were our questions fully answered?
  Not only were our questions fully answered. Wendy made knowledgeable recommendations when we would otherwise step into a mistake that would cost us and our guests lots of money.
  3. How’s the price of the resort and travel agent fees?   No travel agent fees.  Some agents wanted an initial deposit and sign a contract before even discussing rates to lock you in. That’s not how Wright Travel Agency works.  Wendy will provide the best rates on the resort, with perks if applicable.  We compared with other agents and resorts and the lowest price was offered.
  4. How much time did we have to spend planning for our guests?
  After the choosing the resort and making our deposit the rest was a breeze.  We forwarded Wendy’s information for our group rate and Wendy does the rest so we can spend more time planning for our big day.   Overall, Wendy was an amazing Travel Agent that truly cares for making the process as stress-free for the newlyweds as possible.  We are 110% satisfied with the service offered and will definitely use Wendy again for our future travels.
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Keeshae

By Keeshae, · 0 Comments

Pros: Responsive, Friendly, Knowledgable
Cons: Nothing.
Babe helped us coordinate our destination wedding resort, package, and all of our guest travel.  She was super responsive and always jumped in if there we had any indication that the resort was not providing the service we'd expected.  She is hand down, the best travel agent I've ever worked with!!
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camilacox

By camilacox, · 1 Comment

Pros: Everything
Cons: None
I did my wedding with a different wedding planner (which I regret) but Patty and Kristen accommodated all my guests at the resort and managed to organized 90 people to perfection!! Working with them was so easy and pleasant!!! 100% recommended!!!!
- Communication was never an issue.
- They are so sweet and helpful, to me and my guests.
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Pros: Knowledgeable, organized, beyond helpful, friendly, patient
Cons: NONE
I always knew that when I got married, I wanted to have a destination wedding.  When the day finally came for me to plan, I didn't know where to start.  I was overwhelmed with trying to pick a resort/venue from so far away.  I didn't know how I would make it easy for my guests to ask questions, book their stay, excursions, etc.  I was lost!  A friend of a friend, who had just had a destination wedding, was so kind as to recommend Patty and Kristen from Wright Travel.  Not only were they able to  answer all of my questions, they helped me every step of the way.  They took so much off my plate, I felt I was able to enjoy the planning process.  Another great thing about Patty and Kristen, they've traveled to so many resorts, they can tell you their opinions on why they liked one resort over the other.  I felt very comfortable with them from our first email exchange to talking on the phone.  Sometimes I would ask the same questions over and over, sometimes I didn't understand something and they were so great at explaining and going over everything with me.  I couldn't have asked for more and I'd do it all over again with their help.  Patty and Kristen are knowledgeable, helpful, organized, and you can tell they love what they do, which is even better.  I can't thank them enough.  I had my dream wedding, I was a calm bride-and that definitely stemmed from working with them, and best of all, my guests enjoyed themselves.  I couldn't have asked for more.
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yoly1762487

By yoly1762487, · 1 Comment

Pros: Experienced, Knowledgeable, Reputable, and always Available
Cons: ABSOLUTELY NONE
Wright Travel Agency is a mother and daughter team based out of California, but that doesn’t matter because neither time nor distance stands in the way of this dynamic duo. It is very obvious that they love what they do, and they do it particularly well. They ccd us on every e-mail sent and received, and always kept us up to date with any changes. Expecting around 175 guests we wanted to block 75 rooms at Now. We didn’t know if Now would allow us to block all of these rooms with the usual $500 deposit because they were in the process of changing their policy and it was a large block. Without thinking it twice Patty offered to front us half of the deposit money if necessary, but fortunately Now accepted the $500 deposit. By February of this year they were flooded with reservation deposits left and right, and numerous e-mails from our guests. We had a couple of particularly needy and difficult guests and a bunch of room changes. Patty and Kristen handled the situation with such grace and professionalism. I also got a cute travel tote along with our travel documents that I carried EVERYWHERE at Now. The best decision we made! 
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homervb

By homervb, · 0 Comments

Pros: Excellent service, solid pricing, handled all forms of transportation, communicated with all of our guests promptly, took care of any last minute changes, answered everybody's questions without any issues
Cons: No cons!!!
My wife and I are extremely pleased with how smoothly our destination wedding in Punta Cana turned out. Babs, our travel agent, took care of every single guest without any hesitation or problems! Between flights, ground transportation, and resort bookings, she managed to get everyone there and back without any issues! We highly recommend Wright Travel Agency if you're booking a destination wedding but more importantly we HIGHLY HIGHLY recommend Babs as your travel agent! We want to give a big thank you to Babs once again for an experience that was nothing short of amazing! 
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Pros: Quick response time, Professionalism, Explanation of process
Cons: None
From the moment I contacted Wright Travel Agency and connected with Patty Jordan I felt at ease. I knew that the wedding stress I tried so hard to avoid would not exist and that the planning of my May 2016 wedding would go smoothly. Patty was so informative and she made sure to answer any and all questions that I had. Patty was very patient with me and my husband and would hold phone conversations (she is based in California and I live in Connecticut) to make sure we understood the resort booking process. Patty went out of her way to help us find the perfect wedding resort to host our destination wedding which meant a lot to me because I was unsure of where we wanted to have our wedding initially. We had looked into the Bahamas, Dominican Republic, and Mexico and ultimately decided on the Riviera Maya area of Mexico. And might I add we LOVED our resort she suggested, Royalton Riviera Cancun, and so did all of our guests. Everything was perfectly amazing there and many people are planning to return to the resort. I received a lot of positive feedback from family and friends about their booking experience with Patty as well. They told me she was very professional and responsive which they loved. We also had the pleasure of working with Kristen Bullock. She dis a wonderful job of keeping in touch with me via e-mail and letting me know when guests had booked their rooms and were expected to arrive at the resort. I am so grateful to have stumbled upon Wright Travel Agency on bestdestinations.com . I highly recommend the agency and I look forward to having someone help us plan out honeymoon now that the wedding is over. 
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arlynerenee

By arlynerenee, · 0 Comments

Pros: Helpful, Patient, Friendly, Professional!
Cons: None
From the very first email to the last during the wedding week she was so helpful. I was totally lost in the beginning of this process and my fiancé and I had a million questions. She answered them all, her responses were very quick and she really put my stressful mind at ease. She was also very accommodating towards some of my guests who are not computer savvy at all lol. She truly made everything so easy and simple for us and our guests. I cant wait to use her again for our future travel plans. :) 
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Nelz

By Nelz, · 0 Comments

Pros: Communication was fantastic!
Cons: NADA
I have nothing but positive things to say about this company, specifically Babs!  Babs is an absolute joy to work with. She is very responsive and supportive during a quite stressful destination wedding planning process. My guests also expressed that she was very responsive as well. When things were not going well at the resort when we arrived she was very sympathetic and reacted quickly to assist with the situation. She continued to assist throughout my entire stay of my wedding week. She is so supportive and really knows how to make a bride feel as ease. You want Babs in your corner. She's the best!!!
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RandL2015

By RandL2015, · 0 Comments

Pros: Thoughtful, Organized
Cons: None
Worked with Babs for over 2 years in planning my wedding. She was ALWAYS professional, humble, organized, and even a sounding ear during this entire wedding process. All of my guests LOVED working with Babs.
Definitely, A+++
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Pros: punctual, organized, exceptional people
Cons: none
We had our wedding in Punta Cana and I had no clue how to coordinate all my guests and how to have them book.  I found Patty and Kristen and they were amazing.  I was astonished at how quickly they responded to emails and calls.  My guests all had positive things to say about them as well.  We got a nice little gift to use at the resort thanks to them as well.  I can not recommend them enough and will use their services in the future as well.
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Pros: Travel planning process went smoothly from start to finish, friendly, quick response times
Cons: N/A
I can't speak highly enough of Patty and Kristen of Wright Travel Agency. They helped coordinate every aspect of travel for our 30+ guests traveling to our destination wedding to Dreams La Romana. Patty and Kristen are very responsive to email in a timely fashion, and also make themselves available by phone as needed (even with a 3 hour time difference). I had a lot of questions at the beginning of the wedding planning process about the travel planning process, and Patty was very helpful with answering each question thoroughly. The travel process went smoothly from start to finish, and all of our guests were very happy with the process. Patty gave us a link with all travel info to put on our wedding website so guests could book travel through the site, which was very convenient. Overall, nothing but positive things to say!
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I had the best experience with this travel agency. Patty and Kristen are truly an amazing team! They helped me with everything from the very beginning until the very end. My husband and I got married in Punta Cana at Barceló Bavaro Palace Delux. This resort was by far one of the most amazing resorts I have ever been to. We had been to other barcelos in Punta Cana but none will compare to this one. Patty and Kristen helped me book over 35 of my guests and since I didn't know anything about traveling with such a large group I was impressed how everything went so smoothly. They arranged everything for us including the ride to the airport to the hotel and back. This was truly one of the best experience of my life with such a professional travel agency and we are looking to work with them again!!! Thank you Patty and Kristen!!!
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Chanel319

By Chanel319, · 2 Comments

Pros: Communication, Quick Responses, Great Suggestions, Knowledge on the Resports/ Area, Great Customer Service, Very Accommodating to your specific needs
Cons: None
My experience with Wright Travel Agency specifically Patty Jordan and Kristen Bullock was outstanding and way above my expectations.  We had about 75 people attend our destination wedding in Punta Cana at Now Larimar and these two were a key part in making the travel for us a smooth process.  They are knowledgeable about the resorts and give great suggestions on things such as room categories.  They were always very responsive (even when they were on travel themselves)!!! We never had to worry about the travel, bookings or accommodations for our wedding because they always had everything under control.  We always received updates and toward the start of the trip everyone received clear communication for their travel.  We ended up receiving some great intensives that Patty & Kristen told us about and we couldn't be more thankful for their help and guidance.  I highly recommend this company and these two for your Destination Wedding Travel needs!!!     
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kasseyjlawson

By kasseyjlawson, · 2 Comments

Pros: Extensive Resort and Destination Knowledge; Fast Communication; Amazing Team Work
Cons: NONE at all what so ever
We love and adore Kristen and Patty.   My husband and I started out wanting to have a destination wedding, and we had no idea where to start. We googled the best travel agents in our area (Sacramento), and it was so hard finding a agent that didn't have there own charges. But as days went on we finally found the Wright Travel Agency and the amazing reviews they had. We placed a inquiry and immediately the next day Patty called us back with all of the information that we were seeking.   From the beginning Patty and Kristen were just so genuine and my husband and I felt so comfortable with all of our planning and ideas in there hands.   We ended up going to the Secrets Royal Beach Resort in Punta Cana, we read so many great reviews on this location but Patty and Kristen had visited this location several times and they had first hand reviews so it made it easier to select this great location.   One of our greatest fears was thinking about how we would communicate with our travel agents and the resort since they both were not just around the corner. BUT Patty and Kristen made this SO easy for us. They provided us with their personal phone number that we could call at any time (we didn't use it much), and they answered all of our emails through the whole process in less than 24hours.   We really can't find anything bad to say about these ladies. They made my wedding experience so great and we are so thankful that we found them. For the women that are scared to have a destination wedding... don't fear these ladies make the process so easy if this is something that you really want to do.   Go with these ladies.   100% the best.   The Lawson's
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JerandJay

By JerandJay, · 1 Comment

Pros: Professional, Knowledable, Stressless, Easy, Fun
Cons: NONE!
After having a stressful and unreliable coordinator, Patty and Kristen made up for it by ensuring us a stress free experience. My husband and I felt at ease handing over the coordinating to them. Our day was flawless as well as our travel plans. Our guests were able to work with both Patty and Kristen with ease and felt extremely satisfied with their trip. They were always available and easy to get a hold of, always professional and extremely knowledgeable. Our day wouldn't have been so perfect without the help of Patty and Kristen.
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