I feel your pain ladies. My photographer turned out to be a huge disappointment too. If I could do anything over again, it would be pick a reputable photographer with nothing but great reviews. I originally tried to hire Photosouvenir, but they were having issues with Dreams PC at the time, and by the time those issues were resolved, they had already booked my date with another couple. Looking back now, I should have simply changed my date! There were other dates available that week and the following week -- I don't know what I was thinking! But I digress ... keep on him until you get what you want, and don't forget to post reviews on this site (and other wedding sites if you can) so that other couples are forewarned! Good luck