OK so I am confused and hoping that a TA can help me.. I called my TA about this promo, I know that we are not blacked out on dates. So, I was informed that we were not able to get the discounted rate because we were not "new" bookings.. Understandable, yet I was under the understanding with the TA at the time we booked that if there was a rate change she would be able to adjust it as long as we were not booked and paid in full. So why is it that she can't adjust it as if we were new since we only have $300 down on the trip?
I can go online to Zapotel.com and save $800!!! If I were to book w/ them!!!
I am a little nervous, but what is typically the proceedure for cancelling with the TA I have and then r-booking on my own?! I mean $800 is a LOT for us!
I don't understand why she can't do this- it really gives me no incentive to stay with her- I just don't want to get screwed on any cancellation fee's- I don't see any fine print on the paperwork she sent me.
Please Help!!!