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Moon Palace Wedding Coordinator Questions


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#231 lastminbride

lastminbride
  • Jr. Member
  • 165 posts

    Posted 20 September 2013 - 05:41 PM

    Thank you!!! I JUST booked my Wed for THIS Nov16/17 (2013!!!!) and will be assigned my offsite coordinator tomorrow. I will ask for Renee. Thank you! Any other tips/advice are welcome! Thanks

    Just a little advice: I specifically requested Valeria based on what I heard from past brides and was not disappointed. I didn't have contact with her until the week before the wedding but was not worried because I had Renee, who was my off-site coordinator and was totally wonderful. I didn't have to deal with things that past brides complained about like the outside vendor fees and set up fee for my personal decorations. I just paid the guest pass for my videographer and dj . . . that was it! Mind you, I only told them my guests were providing these service and never mentioned that they were actually local vendors. I had a HUGE bag of decorations and very specific instructions of how everything was suppose to be and Valeria went above and beyond. I was a veryyyy picky bride but got everything I wanted thanks to Renee and Valeria. Be persistent about what you want and what you are NOT willing to pay. I negotiated absolutely everything and got what I wanted in the end. I will post pics soon.



    #232 Rpc51

    Rpc51
    • Newbie
    • 106 posts

      Posted 21 September 2013 - 06:21 AM

      Quote:
      Originally Posted by lastminbride 

      Thanks so much for this advice!

       

      You are very welcome.



      #233 Rpc51

      Rpc51
      • Newbie
      • 106 posts

        Posted 21 September 2013 - 06:23 AM

        Quote:
        Originally Posted by lastminbride 

        Thank you!!! I JUST booked my Wed for THIS Nov16/17 (2013!!!!) and will be assigned my offsite coordinator tomorrow. I will ask for Renee. Thank you!
        Any other tips/advice are welcome!

        Thanks

         

        I have not had a chance to write my review but if you need advice on vendors, feel free to contact me (rpc51@case.edu).



        #234 Juliebeth

        Juliebeth
        • Newbie
        • 54 posts
        • Wedding Date:June 20, 2014

        Posted 17 October 2013 - 06:39 PM

        Quote:
        Originally Posted by Dondon84 

        Hi,
        We get married at Moon Palace on 11th October 2013!!!!! Just been told Valeria Vera is our onside wedding coordinator. Has anybody had Valeria before or in contact with her now?

        Just wondered how she was during the whole process :-)

        Thanks

        Donna

        How did your wedding go?!!! :)



        #235 Dondon84

        Dondon84
        • Newbie
        • 51 posts

          Posted 31 October 2013 - 12:45 PM

          Hi, Our wedding day was amazing :-) We got married at 4pm Tucan gazebo, 11th October 2013 We had our cocktail hour at the Tucan garden and dinner and reception on the Tucan terrace. All perfect :-) The horse and carriage is a must!! We had the mariachi band during the cocktail hour to keep guests busy while we had photos on the beach ect.. They were fantastic and very funny. Even played requests!! Weather was perfect, food was great, we didn't have to do anything but turn up!! Valeria was brilliant, we met with her the day after we arrived at the hotel. We went through the emails I had been sending our off site wedding coordinator (Brenda) and it was very easy. Valeria made us both feel very relaxed about the whole process, she was amazing. We took decorations eg.. Wedding favors, chair sashes, scatter crystals ect. . And Valeria set them up perfectly at no extra cost!! Extra fees weren't even discussed!! Valeria was at all 3 of our private dinners that we had set up and made sure everything was ok before she left. On the wedding day she stayed with us through the ceremony, cocktail hour, dinner and our reception. I can't recommend her enough, Valeria was brilliant We had PSAV for our audio package and dance floor. All was set up before the ceremony (4pm) very polite and would highly recommend We had Ocean photo studio for our photography and videography. They were great, so friendly. Did all the shots we asked for and so much more. Again I would highly recommend I will post pics soon xx

          #236 Juliebeth

          Juliebeth
          • Newbie
          • 54 posts
          • Wedding Date:June 20, 2014

          Posted 04 November 2013 - 06:45 PM

          Quote:
          Originally Posted by Dondon84 

          Hi,

          Our wedding day was amazing :-)
          We got married at 4pm Tucan gazebo, 11th October 2013
          We had our cocktail hour at the Tucan garden and dinner and reception on the Tucan terrace.
          All perfect :-)
          The horse and carriage is a must!!
          We had the mariachi band during the cocktail hour to keep guests busy while we had photos on the beach ect.. They were fantastic and very funny. Even played requests!!
          Weather was perfect, food was great, we didn't have to do anything but turn up!!
          Valeria was brilliant, we met with her the day after we arrived at the hotel. We went through the emails I had been sending our off site wedding coordinator (Brenda) and it was very easy.
          Valeria made us both feel very relaxed about the whole process, she was amazing.
          We took decorations eg.. Wedding favors, chair sashes, scatter crystals ect. . And Valeria set them up perfectly at no extra cost!! Extra fees weren't even discussed!!
          Valeria was at all 3 of our private dinners that we had set up and made sure everything was ok before she left.
          On the wedding day she stayed with us through the ceremony, cocktail hour, dinner and our reception. I can't recommend her enough, Valeria was brilliant

          We had PSAV for our audio package and dance floor. All was set up before the ceremony (4pm) very polite and would highly recommend

          We had Ocean photo studio for our photography and videography. They were great, so friendly. Did all the shots we asked for and so much more. Again I would highly recommend

          I will post pics soon xx

          Congrats!! That sounds like a perfect situation. SO glad you had a wonderful experience!!!! 



          #237 ccawley79

          ccawley79
          • Newbie
          • 27 posts

            Posted 12 November 2013 - 07:33 AM

            Hi, has anyone had Miriam as a coordinator? Our wedding is next Friday, Nov 22nd. :)

             

            Random question about the credit for nights redeemed for all recent brides...if you had a credits remaining balance did the resort give you a check for the remaining balance?

             

            We reached 82 nights and paid for a 7 night stay for my fiance and I. We just received our purchase order and it it says our credits for nights redeemed is $2,688. Once they deducted our costs (music, horse and carriage, extra hours of reception) the remaining credit is $1,713. I assumed we would get that given back to us since the nights are "complimentary." The PO states that the credit can be used for more wedding extras only. Can any recent brides provide any advice or your own experience for me? :)



            #238 jackielemman

            jackielemman
            • Jr. Member
            • 228 posts
            • Wedding Date:October 12, 2014
            • Wedding Location:Moon Palace, Cancun
            • LocationCancun, Mexico

            Posted 18 March 2014 - 06:09 PM

            Hi, has anyone had Miriam as a coordinator? Our wedding is next Friday, Nov 22nd. :)

             

            Random question about the credit for nights redeemed for all recent brides...if you had a credits remaining balance did the resort give you a check for the remaining balance?

             

            We reached 82 nights and paid for a 7 night stay for my fiance and I. We just received our purchase order and it it says our credits for nights redeemed is $2,688. Once they deducted our costs (music, horse and carriage, extra hours of reception) the remaining credit is $1,713. I assumed we would get that given back to us since the nights are "complimentary." The PO states that the credit can be used for more wedding extras only. Can any recent brides provide any advice or your own experience for me? :)

            Hi! What was the end result of your credits? Looks like we might have the same situation!



            #239 ctlind7

            ctlind7
            • Newbie
            • 134 posts
            • Wedding Date:November 13, 2014
            • Wedding Location:Moon Palace - Cancun, Mexico
            • LocationSpringfield, IL

            Posted 25 March 2014 - 06:32 AM

            @ccawley79 I would like to know too! How did it work out?



            #240 TammyWright

            TammyWright

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            Posted 04 January 2016 - 10:22 AM

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