Jump to content

Recommended Posts

This thread is to get all Moon Palace Brides - past, present, and future - to share the questions that you sent to your WC. The purpose is two-fold:

 

To make a comprehensive list of questions that you have asked, you need ask, you wish you would have asked...you get the idea. There are so many creative minds on this forum, I'd hate to go away thinking, "I should have asked about that," when I'm at the resort and it's obviously too late.

 

The other reason is so that those of us who are still in the planning stages can just put all of our applicable questions on one email to the WC, instead of having a lot of back-and-forth messenging. Maybe getting the questions list all up front will free up some time for them, and they can respond to us much quicker. (It seems that a lot of us have experienced some level of frustration with some WCs being slothful about responding.)

 

I am asking everyone to copy and paste their questions. I'm not sure if including the answers is a good idea, since things seem to change regularly. Additionally, many past brides have stated that when it came time to finalize the bill, the email dialogue between them and their WC saved some time and expense.

 

I am posting this link on threads for MP 2008-2011 brides. Thanks for contributing!

  • Like 1

Share this post


Link to post
Share on other sites

Hello

 

You have plenty of time.. I have asked a ton of questions.. if you need help let me know, but your planning with ur WC cannot start yet.

 

Lots of luck

Share this post


Link to post
Share on other sites

This is just an effort to collect as many question in one place. Brides can pick and choose the ones that are applicable to them and email their set of questions to the WC at once.

 

C'mon, MP Brides Past and Present, help us out!

Share this post


Link to post
Share on other sites

I have been emailing my WC back and forth since the beginning of this year. I started with Marlyn Tobon and then Claudia Martinez became my WC and finally we ended up with Carilis Felipe who then ended up referring me to Maribel Blancarte who is the wedding assistant at Moon Palace.

Here are some things I have asked:

1. I have already decided on having a private function at the Terrace Venado. I also know that Moon Palace Resorts does not allow outside vendors inside the resort. Can you give me a breakdown on the available reception decorations and its cost?

2. I have seen some reception decorations that I really like in the website's optional services photos. In addition, I am also interested in having fire dancers at my reception. Is there a way that you can accommodate this?

3. I know that part of the Emerald package includes a restaurant reservation for 35 people. Can I have this reservation on July 17th, the day before my wedding for my rehearsal dinner?

4. According to your promotions, guests can receive free unlimited tours to Chichen Itza. I am planning some form of excursion for my guests. How can we avail of this promotion? Can guests staying outside the hotel avail of this promotion too if they pay some kind of fee?

5. I have some guests who are staying outside the hotel. We are planning to hold a rehearsal dinner. Can they purchase a day pass for the rehearsal dinner too or is that only good for the wedding? Like the wedding which only limits guests passes to 20% of total number of guests, is there a limit too to the number of guests passes I can purchase for a rehearsal dinner?

 

I probably drive my WCs crazy with the amount of questions that I had. However, all of them were very obliging and answered my questions really well.

Share this post


Link to post
Share on other sites

I finally received some answers from my WC. Here are my questions/answers that I thought others might be interested in.

 

Q: How many roses are in the complimentary Bridal Bouquet and what colors are available?

A: About 20-25 roses and you decide the color of the roses. There are ivory, hot pink, light pink, yellow, orange, white, red.

 

Q: What is the cost for rose petals and how many are included per bag? What colors are available?

A: $35 USD and it will be good enough for 20-25 guests. There are ivory, hot pink, light pink, yellow, orange, white, red.

 

Q: Is the Mexican trio a singing group?

A: Yes, they sing and play 3 different kind of guitars

 

Q: Does the Mexican trio and/or the Mariachi Band play traditional songs during the processional, the walk down the aisle, etc.?

A: They can play the wedding march, but they usually play Mexican music.

 

Q: Do you have samples of their music?

A: I have a CD of the Mariachi, but no samples of the Mexican trio. You can listen to their CD during our meeting.

 

Q: What is the cost per umbrella (for shade at the cocktail hour)? And How many will be needed for a group around 30?

A: $25/umbrella. 3 or 4 umbrellas for that size group.

 

Q: Can we mingle in the wedding Gazebo during the cocktail hour after the wedding?

A: I'm afraid gazebos are only for ceremonies. The cocktail will be set up on the terrace. If you prefer we can set up the cocktail in a ballroom too.

 

Q: Can substitutions be made in the hors dâ€oeuvres menus?

A: We can not mix the menus. If you want I can only add one element from another menu to the menu you choose.

 

Q: Are there ballrooms available with windows?

A: The Aqua Ballroom is the only ballroom that has a window.

 

Q: If we choose one of the wedding packages, can we choose items (like bouquets or cakes) from different packages priced the same?

A: I am afraid we can not mix the items included with other wedding collections.

 

Q: Are plated meals available instead of buffet? What are the options there? Could each guest choose what they want off a pre-set menu?

A: I have attached the served dinner menu. Usually everybody eat the same. If you will choose different entrées you have to tell me in advance the exact number of entrée and make place card and mark them with colors so the waiters will know who is eating what.

 

Q: Can I get the layers of the cake in different flavors?

A: Yes.

 

 

Plated Banquet Menus.pdf

Share this post


Link to post
Share on other sites

A We are considering a harpist for our ceremony. We would like to know if we can choose our own music, or if we have to pick from a list. If we choose our own music, do we need to provide the sheet music??

 

B Usually you select from his repertory but as we have time if you provide us with the sheet music he can be able to perform that song.

This is some of the songs he knows:

* El Ave Maria

* Jesu Joy of man´s

* Trumpet Voluntary

* Cannon in "D"

* Weddings March

* over the Rainbow

* Yesterday once more

* imagine

* Beautiful Tonight

* hojas muertas...

Share this post


Link to post
Share on other sites

WC Q. How flexible is the ceremony script and music? Do they only go by the given script or are we able to adjust it with readings we prefer? Or add or take away any part we do not want?

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.



  • Best Destination Wedding Sponsors



    Facebook Pinterest Google+ Twitter
  • Posts

    • Hi! I'm from the US (but I've been to the UK 6x- my finance says i'm not allowed to move there! lol) Many resort lines don't offer something like the dress rehearsal, which I think is crazy! It's such a smart idea!  Having been to Mexico so much, I find it so much more comfortable- Yes there are dangers but I don't find it any worse than Philly or NY. It is a country that gets SO MUCH money from the service industry- it literally benefits no one to mess with tourists. Your tip money at the bar is feeding someones family. Not that the DR is any different in that it relies on tourist $, but the vibe is just totally different.  In the DR, they were really very serious about us not leaving the resorts (we did- I don't believe in staying on resorts lol). Once off, we realized why. Now, full disclosure, we went right after the 2010 earthquake, so this was a) some time ago and b) right after a natural disaster. Once we left we just felt immediately uncomfortable. (We even saw a man approaching a goat with  a large gun and the Taxi driver seemed nervous and sped away- poor goat!) I find in Mexico everyone is SO respectful- in the DR I had guys make lewd comments (both from those off the resort, and more disturbingly from workers at the resort), grabbing at me, just generally super disrespectful and not at all comforting. My dad had to kick the room service guy out of our room bc he refused to leave when we asked!  This could have been completely isolated to the staff at our specific resort, but it definitely happened off resort as well. A la Anthony Bourdain, I have always considered myself a traveller, not a tourist, so I have zero interest in staying on a resort the entire time (really I'm not in love with resorts period lol), so for me, if I can't go off resort safely, what business do I have being there at all? Also they  made be throw out my coffee before I got on the plane- the coffee I got at the food court at the gate. I'm holding that grudge LOL. A long story short- it's not on my list of returns. I can honestly say that I'm not sure I would accept an invitation to a wedding in the DR- I think I'd rather save that money and go to Mexico! (or the UK, or Iceland, or just Europe in general lol)  I don't regret going, but I'd sooner go to Mexico if I'm looking for a beach!  That's just me- millions of people go there and have a great time! I guess it really comes down to what type of traveller you are (are you okay with being on a resort and just leaving for excursions)!
    • Hello, thank you so much for this it’s all very helpful.. are you from the UK OR US? ive never been and I probably won’t visit the destination until I get married! Oh my gosh I have looked at your resort it is beautiful!! my family have been to the Dominican.. can I ask why you didn’t find it as safe?   Thanks again 
    • Hi! Well, I stumbled on this forum, and then when I realized it was run by a travel agency (while being really impartial- the fact that there are reviews for OTHER agencies was a good sign!) I didn't look any further! Their website, where you can fill out a contact form:  https://www.wrighttravelagency.com/ Babs actually sent me an email on a Sunday (she had been out of the office on Friday) so that's how we started- I was so impressed right off the bat! You may not get Babs, but I can only imagine that the entire office is amazing! We're getting married at Azul Riveria Cancun (formerly Sensatori). We chose it because we have kids coming. We actually just went down for the Brides Dress Rehearsal (A really cool program Karisma Resorts do, where they give you a special price/couple to go down and check out some resorts, meet wedding planners and vendors etcetc- it's great having never been there to leave knowing and seeing it all- http://www.memorablemomentsweddings.com/Memorable-Moments-Weddings-Dress_Rehearsal.cfm) I'm pretty laid back- it's Mexico. Where ever you are, how ever it's decorated, whatever the weather is- it's going to be gorgeous. I wanted a destination wedding so that I could not worry about things! It will be what it will be- and regardless of what it is, MEXICO! lol I did just see a post about travel guidelines for the DR (Below). Just something to consider, it seems really restrictive! Have you been to the DR? I'm struggling at the moment with people who are afraid to travel to Mexico, which I've always found funny because I've been 6 times and I'm still alive! AND only 3 of those times were on resorts! I felt the least safe of all my travels in the DR, so it's just something that I like to mention!
    • Hello, oh thank you that’s great, how can I come across her details? where are you getting married and how have you found planning so far? 
    • I've had nothing but an amazing experience with my TA, Barbara (Babs) Vong- she actually works for Wright Travel Agency- the ones that run this forum! I'd suggest reaching out to them first- they're the experts!   My wedding is in February of 2020, and we started planning around August 2018, for what it's worth on a timeline.
  • Topics

×
×
  • Create New...