Moon Palace Wedding Coordinator Questions

[SouthernSweetie]

I guess the transfers depends on who your TA is. Mine included transfers in our package price. She gave us a rate of $1664 per couple for 4 days and 3 nights. Is this similar to what everyone else is quoted?

[KGirl99]

We did not book through a TA but me and my guests just booked directly with MP through the group link provided. I think the price of the hotel room combined with airfare, my guests paid for about 1500-1600 so not that too far off.

[SouthernSweetie]

Quote:

Originally Posted by KGirl99 We did not book through a TA but me and my guests just booked directly with MP through the group link provided. I think the price of the hotel room combined with airfare, my guests paid for about 1500-1600 so not that too far off.

How many days/nights is your package?

[KGirl99]

We are staying about a week but most of our guests are staying 3 nights and 4 days.

[anabrina]

I have the Diamond Package info from my WC. PM me your email if you want to take a look

[anabrina]

Here are a list of my questions and answers from the WC I hope this helps....

 

 

1. Can my wedding qualify for the 1500 Vacation dollar promotion?

This promotion will be replacing the Passport Promotion and other promotions to add additional benefits for the guests.

 

2.Does the bride and grooms room count towards my 25 group bookings or is it bride and groom plus 25 bookings?

Yes, the room and room nights count.

 

 

WC Answer: No, we do not need a new contract. All reservations are being converted to the new promotion.

 

 

3.Are round trip airport transfers included?

The wedding groups receive a discounted rate for the transfers. They are $10.00 round trip, per person. To book the transfers:

 

You may complete the transfer reservations in two ways:

 

1. Online at: http://www.palaceresorts.com/BookOnline.asp

Click on: ** REQUEST TRANSFERS**

2. Write an email to the address below, including reservation number and flight information

[Leigh17]

Just an FYI for anyone that would rather have the Cancun symbolic ceremony before getting legally married in your hometown...

 

I had noticed in in one place in the Palace Resorts Wedding materials I was given it said that for a Symbolic Ceremony it was the responsibility of the couple to get married in their hometown pre/post travel (even though in the paragraph before it says you need to bring your marriage certificate with you). I was a little uncomfortable with getting married beforehand because I kind of felt like I was deceiving my guests in Cancun since I would already be married (especially since my parents know we are planning a symbolic ceremony, but we hadn't told FI's parents). So I asked my WC if we could get married in our hometown after the Cancun wedding, & she said that was fine.

 

I would definitely clear it with your WC, but since I've cleared it with my WC, I'm going to get married legally once we get back home.

[Ravywedding]

I guess the ladies may know the answer to this, but I noticed in the Moon Palace contract that any rooms booked through alternate sources or online will NOT count for the credit for free cocktail hours, etc. However, several brides have used TAs, in fact, Southernsweetie, I contacted your TA, to help their guests.

My question is, do you get credit for the rooms if your guests utilize a TA?

[alison15]

Quote:

Originally Posted by Ravywedding I guess the ladies may know the answer to this, but I noticed in the Moon Palace contract that any rooms booked through alternate sources or online will NOT count for the credit for free cocktail hours, etc. However, several brides have used TAs, in fact, Southernsweetie, I contacted your TA, to help their guests. My question is, do you get credit for the rooms if your guests utilize a TA?

You can still get credit. My FMIL is my TA and she just did a wedding at ASP in November and it didn't matter if it was booked through her or the link they provide, they all count. If anyone books through the website and not your own link, you TA should be able to contact MP and have them moved over to your group.

[SouthernSweetie]

Quote:

Originally Posted by Ravywedding I guess the ladies may know the answer to this, but I noticed in the Moon Palace contract that any rooms booked through alternate sources or online will NOT count for the credit for free cocktail hours, etc. However, several brides have used TAs, in fact, Southernsweetie, I contacted your TA, to help their guests. My question is, do you get credit for the rooms if your guests utilize a TA?

With my TA, not only do you get credit for the rooms (free events with a certain number of rooms booked), but the agency also throws in some extra freebies as well. The agency's freebies are strictly for the bride & groom and are also dependent on the total amount of rooms booked - including the bride and groom's room. They include things like a Palace Resorts robe for the B&G, room upgrade to concierge level for the two of you, and a list of other things. It is my understanding that my guests' rooms will qualify for the free stuff (events included) only if my guests book through the same entity/source.