Hey Neen - Sorry to hear about the problems that you are having. We had signed a contract with the PRC and went for our planning visit, after sending STDs and some guests booking the resort, and were really disappointed with several things, the greatest being the service, but one of them being the nickel and diming that you are talking about. By the time all was said and done, we would have paid $10K for our 40 person reception, and we decided that we could spend that much at a resort with better service, so we moved it to the Moon Palace. At first we were concerned that it was a "wedding factory" but then we just decided that if they do 5 weddings a day, they know what they are doing and it is a big enough resort that it wouldn't really matter.
Good luck with whatever choice you make...