I also have Elvy! I found that she responded quickly at first but now I find it takes her alot longer to reply the closer I get to my wedding!
Originally Posted by KaraKristine
I'm on my 3rd WC and finally have a great one. To be fair, my first one was good too (but only had her for a week or two) but ended up leaving the company so was placed with my 2nd. Thankfully my 2nd WC went on maternity leave so I was provided with Elvy. I've been very impressed with Elvy, so quick to respond and is very thorough. My last WC took soooo long to respond and many times never answered my questions!! I've also heard (on this site) that Anna is good. Honestly, switch! Right before Christmas I was up in arms (shared my frustration on this site) and started relooking into other resorts. Now, I'm staying with the Royal! It makes such a difference in your overall experience so I suggest switch asap