I just received an email from my TA about a room reduction and our deadline is this Wednesday. She told us we can reduce any amount of room without penalty however if we fall under 10 rooms it is no longer considered a group and the rates are subject to change. We won't know the the rates until we release the rooms. After the 10th, she said we can reduce 25% until Jan 5th.
How should I word an email to our guests to get them to start booking or at least put a deposit on their room? Now I'm stressing because we did a room block for 13 rooms and only 5 of them have been booked. I have been so swamped with work, with the holidays and our daughter so I can't believe I'm slacking and doing this last minute.
TIA!