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Moon Palace Wedding Coordinator Questions


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#221 jenvens7

jenvens7
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  • 51 posts

    Posted 24 June 2013 - 08:38 AM

    Hey fellow MP Brides! Does anyone have reviews on the MP Vendors? We're planning on having a very basic wedding with DIY decor and such, but I HAVE to have a photographer and mariachi. I don't want to have to pay the outside vendor fee, so if anyone has any suggestions on who to get through MP, that would be great! If you did get the mariachi, how was it? How long did they play for? Was it just the ceremony or reception? (We hope to have 75 room nights, so we are hoping for a free private event and we would like for them to play there while everyone eats - and then connect and ipod for the rest of the night with our own docking station)

     

    Thanks in advance!



    #222 lizzieqball

    lizzieqball
    • Site Supporter
    • 22 posts

      Posted 02 July 2013 - 08:22 PM

      I'm really confused about this $500 vendor fee.  They told me just $93 dollars.. Hmmm..

       

       

       

      Quote:

      My Question:  Also, can you let me know what the outside vendor fee is if we decide to use an outside photographer?

       

      WC response:

      One of the most popular photographers in Cancun is:

       

      Del Sol Photography (Here in copy) they can give a quotation according to your needs. The payment and arrangements is directly with them

       

      Please be advice that external vender has to pay a Day Pass. And I will require that you provide to me the following information:

      Vender Company:

      Sign Up service:

      Arrival Date:

      Arrival Time:

      Number of persons:

      Name of the person (s)



      #223 jessduran11

      jessduran11
      • Newbie
      • 6 posts

        Posted 11 July 2013 - 03:35 PM

        Hello all,

         

        I will be getting married at Moon Palace on 9.1.13 and I have a question regarding the rooming list with flight itinerary & room confirmation spreadsheet. Did any of you have issues filling all of this information out? Shouldn't there be an easier way instead of having to contact all of the guests attending my wedding to ask them for the flight info, room confirmation number, etc? I thought they would just be able to say the are attending my wedding and then there'd be a block of rooms reserved for my guests.

         

        Also, did any of the previous brides have issues with their wedding planner responding to their emails/questions in a timely manner?



        #224 jessduran11

        jessduran11
        • Newbie
        • 6 posts

          Posted 11 July 2013 - 03:37 PM

          Hello all,

           

          I will be getting married at Moon Palace on 9.1.13 and I have a question regarding the rooming list with flight itinerary & room confirmation spreadsheet. Did any of you have issues filling all of this information out? Shouldn't there be an easier way instead of having to contact all of the guests attending my wedding to ask them for the flight info, room confirmation number, etc? I thought they would just be able to say the are attending my wedding and then there'd be a block of rooms reserved for my guests.

           

          Also, did any of the previous brides have issues with their wedding planner responding to their emails/questions in a timely manner?



          #225 Juliebeth

          Juliebeth
          • Newbie
          • 54 posts
          • Wedding Date:June 20, 2014

          Posted 29 July 2013 - 05:38 PM

          I am not sure how to fill out that information or if there is a simple way, I am not at that step yet.  However, I have heard that the wedding planners usually do not respond quickly until closer to your wedding day because they are focusing their time on present brides..and not to worry, because once your day is here, they will be fully dedicated to you as well! :)  

           

          Does anyone know a contact for Zuniga? I contacted lily@decocancun.com about a month ago, and still have not gotten a response from her. Is this normal for them or do I just have a wrong contact?

           

          Thank you!



          #226 nicola12

          nicola12
          • Newbie
          • 5 posts

            Posted 07 August 2013 - 08:35 AM

            Hi Jessduran11,

            Hope your well :)

             

            I’m getting married on the 9.12.13 and had to fill out the rooming list! We found that once we got going it was quite easy to fill out has most of guest were flying out for a week from the UK and so had the same flight details.

             

            I just asked them all to forward the booking confirmations as then it’s all on email to copy and paste.

             

            Yes they can be a bit slow in responding but i have found they are helpful enough once they do.

             

            Which package have you picked? You must be excited as your only a few weeks away now!! :)

            Nicola



            #227 Dondon84

            Dondon84
            • Newbie
            • 51 posts

              Posted 11 September 2013 - 07:14 AM

              Hi, We get married at Moon Palace on 11th October 2013!!!!! Just been told Valeria Vera is our onside wedding coordinator. Has anybody had Valeria before or in contact with her now? Just wondered how she was during the whole process :-) Thanks Donna

              #228 Rpc51

              Rpc51
              • Newbie
              • 106 posts

                Posted 11 September 2013 - 02:59 PM

                Quote:
                Originally Posted by Dondon84 

                Hi,
                We get married at Moon Palace on 11th October 2013!!!!! Just been told Valeria Vera is our onside wedding coordinator. Has anybody had Valeria before or in contact with her now?

                Just wondered how she was during the whole process :-)

                Thanks

                Donna

                 

                Just a little advice: I specifically requested Valeria based on what I heard from past brides and was not disappointed. I didn't have contact with her until the week before the wedding but was not worried because I had Renee, who was my off-site coordinator and was totally wonderful. I didn't have to deal with things that past brides complained about like the outside vendor fees and set up fee for my personal decorations. I just paid the guest pass for my videographer and dj . . . that was it! Mind you, I only told them my guests were providing these service and never mentioned that they were actually local vendors. I had a HUGE bag of decorations and very specific instructions of how everything was suppose to be and Valeria went above and beyond. I was a veryyyy picky bride but got everything I wanted thanks to Renee and Valeria. Be persistent about what you want and what you are NOT willing to pay. I negotiated absolutely everything and got what I wanted in the end. I will post pics soon.



                #229 Rpc51

                Rpc51
                • Newbie
                • 106 posts

                  Posted 11 September 2013 - 03:07 PM

                  I just uploaded some pics from the wedding on my profile under the "wedding" album.

                   

                  P.S. I was told the Moon did not make elaborate cakes well but I took the chance and they made our wedding and grooms cake exactly as I requested (including adding a fake tier for free:)



                  #230 lastminbride

                  lastminbride
                  • Jr. Member
                  • 165 posts

                    Posted 20 September 2013 - 05:40 PM

                    Thanks so much for this advice!




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