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Moon Palace 2011 Brides


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#2381 Kristibear

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    Posted 18 October 2011 - 10:46 AM

    Here is the dilemma I am currently dealing with.  My wedding is 11/4/11.  We have 57 room nights booked.  When I tried to confirm all the wedding details in regards to our free cocktail hour, etc, the coordinator informed me that we need a group contract.  Now, of course, this is the first time I have heard of this, so this is currently being researched by the travel agent.  I am really annoyed because I have asked about these room night credits several times, and now less then 30 days before the wedding, we may not get credit for all of these people we are bringing to the resort.  Has anyone had this problem? 



    #2382 LurkerDan

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      Posted 18 October 2011 - 11:01 AM

      Here is the dilemma I am currently dealing with.  My wedding is 11/4/11.  We have 57 room nights booked.  When I tried to confirm all the wedding details in regards to our free cocktail hour, etc, the coordinator informed me that we need a group contract.  Now, of course, this is the first time I have heard of this, so this is currently being researched by the travel agent.  I am really annoyed because I have asked about these room night credits several times, and now less then 30 days before the wedding, we may not get credit for all of these people we are bringing to the resort.  Has anyone had this problem? 

      My understanding is that you have to have a group contract either with MP or with a TA. Individual bookings, even if all through the same TA, don't count. But this seems like something the TA should know.

      #2383 TammyWright

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      Posted 18 October 2011 - 02:24 PM

      Dan is correct. The free nights, events is usually written into the group contract and it says pretty clearly that it only applies to those with a group contact.

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      #2384 DiamondGirl

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        Posted 19 October 2011 - 10:29 PM

        This issue came up with me as well and my TA called the wedding office and they agreed to write up a group contract and just added everyone who was already booked. I got all of my incentives, including free unlimited private functions for booking 75+ nights. Tell your TA not to take no for an answer. I'm surprise this didn't come up sooner. We had our issue squared away 6 months before the wedding because at the time I was booking my locations. Good luck!

         

        Originally Posted by Kristibear 

        Here is the dilemma I am currently dealing with.  My wedding is 11/4/11.  We have 57 room nights booked.  When I tried to confirm all the wedding details in regards to our free cocktail hour, etc, the coordinator informed me that we need a group contract.  Now, of course, this is the first time I have heard of this, so this is currently being researched by the travel agent.  I am really annoyed because I have asked about these room night credits several times, and now less then 30 days before the wedding, we may not get credit for all of these people we are bringing to the resort.  Has anyone had this problem? 



         



        #2385 merrylee

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          Posted 20 October 2011 - 03:11 AM

          Congratulations on becoming a MRS.  Yay, your pix are beautiful :)
           

          Originally Posted by rae12vb 

          Here's a sneak peek of or pictures.  We LOVE them!

          Our AHR is next Saturday.  After that I am sure I will have more time to be on here.  Right now things are a bit crazy.  If you have any questions message me and I"ll respond.

           

          You guys are going to have an AMAZING time.  

          http://www.ismaelpachecoblog.com/

           

           



           

           



          #2386 kris10kay

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            Posted 20 October 2011 - 05:56 AM


            Thanks for the info DiamondGirl! I'm going to try and get my TA to call and hopefully she will get somewhere since I have had no luck!
             

            Originally Posted by DiamondGirl 

            This issue came up with me as well and my TA called the wedding office and they agreed to write up a group contract and just added everyone who was already booked. I got all of my incentives, including free unlimited private functions for booking 75+ nights. Tell your TA not to take no for an answer. I'm surprise this didn't come up sooner. We had our issue squared away 6 months before the wedding because at the time I was booking my locations. Good luck! 

             



             



            #2387 Jamie5280

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              Posted 20 October 2011 - 07:17 AM

              Welcome back!!!!  Can't WAIT to read your review!!!
               

              Originally Posted by DiamondGirl 

              Hello Ladies!! I'm back from my honeymoon. My wedding at MP went better than I imagined. We just got back last night and have yet to get settled. I'm already back at work....Ugh!! LOL For you ladies getting married at MP, you need not to worry. Stay tuned for my review very soon.



               



              #2388 DiamondGirl

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                Posted 20 October 2011 - 12:23 PM

                I know you ladies are anxiously waiting for my review, I too am anxious to write it. LOL Just one more day of work and I'm off for 4 days. Then I can sit and write my lengthy review. I promise, before the weekend is over :)



                #2389 ladydi1844

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                  Posted 20 October 2011 - 06:32 PM

                  I know you ladies are anxiously waiting for my review, I too am anxious to write it. LOL Just one more day of work and I'm off for 4 days. Then I can sit and write my lengthy review. I promise, before the weekend is over :)

                  Lol can't wait ;)

                  #2390 ladydi1844

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                    Posted 21 October 2011 - 07:26 PM

                    Okay so I finally spoke to a WC who booked all of my locations although she wouldn't answer any other questions but thankfully the lovely brides on here helped me choose locations. She told me I have to wait until 90 days before my wedding (only 2 months away so whatever) I get all my info from u ladies anyway ;).

                     

                    But now I checked off dress and locations and since I have decided I will only make lists of lists of DIY projects until I know who is coming I only have 2 things to obsess over..vistaprint and music lol.

                     

                    sooo i need some help from past brides:

                     

                    I want to have my 2 adorable nieces with me in the carriage so how does the music work for that. The maid of honor walks down the aisle before the carriage gets there? Do the flower girls walk right in front of me to the song I picked to walk down the aisle to? Just wondering if someone could clear up the timing for me??

                     

                    And at the reception about how long does the dinner music have to be? And when do they cut the cake right after the buffet? At what point does the first dance come-does the reception start with that and than go to food? Just trying to figure out my timeline for photographer and stuff. And what songs do people use for the cake cutting???

                     

                    Thanks so much! Now I am off to stalk all threads having to do with what I could start buying from vista print.






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