Thanks for your review. I never thought of asking the wedding coordinator is someone from the staff could video tape the wedding. I have been fighting with the idea of hiring someone or not
Originally Posted by clonedtwice
I got married at the Iberostar Rose Hall Beach on January 5th and I'm finally posting my review. Big thanks to everyone on this forum for all your advice and help.
We had 22 people joining us for the trip who all stayed at IRHB, with the exception of 2 guests who stayed at the Grand.
We got married on the beach at 4:30pm and had a semi-private dinner at the steakhouse, Uncle Tony's at 7pm.
We then had a bonfire, DJ (I booked Kevan Stewart) and open bar set up at 8:30pm that lasted 2 hours. It was an amazing time and I wish I could do it all over again.
My wedding was on a Thursday and the resort has their weekly beach party that evening with a buffet and music. I know some brides mentioned that there were not able to have a DJ on the beach on Thursdays because of that. I think Silvia honestly didn't clue in that my wedding was on the Thursday and when we went over the final details she said that she would move the bonfire right in front of the steakhouse restaurant and it worked out fine.
Here is a list of my vendors for your info:
Flowers - I opted to bring my own silk flower arrangements and I had an acquaintance who specializes in flower arrangements create my bouquet, my Matrons of Honour bouquets and all the boutonnieres and corsages.
Hair/Make up - I used the resort spa and had no issues. Jean was the lady who did my hair and was able to mimic the style in the photo I gave her. The bobby pins were falling out a bit towards the end of the night so bring extras just in case.
Tracy did my makeup and I thought she did a great job.
My Matrons of Honour both had their hair and make up at the spa resort and they were pleased with it.
DJ - I booked DJ Kevan who was highly recommended here. He was great and we met 2 days before the wedding to over our music selection.
Photographer - I used Roan Robinson and had him take photos before and after the ceremony. I am happy with my photos and found him to be very professional.
I decided not to have a professional videographer to film the ceremony, instead we brought our own recorder and I had Silvia ask one of the entertainment staff to tape it. The guy who ended up taping it was one of their staff performers Megatron, a very nice guy and he did a great job filming.
Instead of having a cocktail party at the resort we decided to take our guests on a surprise sunset catamaran cruise in Montego Bay. I emailed a couple of vendors and ended up booking through Denise Taylor email@example.com. I found her contact through BDW. We did this the 2nd night we were there and everyone had a wonderful time.
Flight and travel agent:
I used Flight Centre at Yonge and St. Clair (in Toronto) and they were very helpful at the beginning but I found their level of service dropped considerably 4 months leading up to the wedding. There were a couple of instances where my travel agent dropped the ball. If I could do it over again I would probably use another travel agency.
Our vacation package was booked through Air Canada vacations. The on-board flight crew was able to hang my wedding dress in their crew closet.
Overall I was happy with the resort, I choose it because it was close to the airport and their one wedding a day policy.
The staff is very friendly and we rarely saw an employee who did not greet us with a smile or hello. The rooms were great, a little bit run down, i.e. missing electrical plugs, but the mattresses and pillows were very comfortable.
Both the wedding coordinator Silvia and the PR manager Kymoya were very pleasant to deal with. I will be honest, when I first arrived at the resort I was a bit annoyed that no one in guest services bothered to contact me, I had to initiate the call to ask to arrange a meeting to go over final details of the wedding. It looked like they were swamped; they had weddings every single day that week and it seemed to me that they needed to add more staff to their group. Thatâ€™s my opinion at least.
The buffet restaurant had a wide variety of food and it changed daily so we didn't get bored of the selection. The desserts were okay, nothing spectacular in my opinion.
My only complaint was that many of our guests couldn't book at the la carte restaurants because they were booked solid for the week and we never got the chance to make a choice.
My suggestion is that you tell your guests to book the 1st day they arrive at the resort to ensure they get a spot at one of their restaurants. I spoke to several managers at the resort asking them if we could add more people to my wedding rehearsal dinner since I booked it at the Cajun as some of my guests wanted to try it and I was told that they would follow up but they never did.
Also another con for me was that I had to pay extra to get my dress steamed; I was not impressed. I think that should be included in the wedding package if you are going to get married at the resort! On top of that they did a crappy job steaming my dress, I think I was better off hanging it in the bathroom.
I hope the above is helpful. If you have any specific questions, feel free to send a message.