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Oriental Trading Company - Watch out!

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#1 jak27

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    Posted 09 November 2007 - 09:24 PM

    Just a heads-up, I placed an order a month ago, opened it (it was supposed to be 10 packages of sudoku books for my OOT bags), of course didn't count how many were in the box and put it aside in my wedding area until tonight.

    I open it up to start packing and I only received 7 of 10 packages I ordered. And the invoice said 9 of 10 were shipped...

    So make sure and inventory whatever you order from OTC the minute you receive it, because they owed me $13 in items I didn't receive.

    On another note, the customer service lady was very nice and apologetic, so she made up for it...now I just have to go find 10 more sudoku books at the $1 Store!

    #2 jajajaja

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      Posted 10 November 2007 - 07:00 PM

      Wow. Your wedding is just around the corner. I bet you are so excited!!
      Happily married since 2008

      #3 MsShelley


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        Posted 11 November 2007 - 09:21 AM

        that's sucks, at least they were really nice about it!

        #4 beachbride08

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          Posted 11 November 2007 - 11:23 AM

          Good luck! That stinks that they didn't all arrive.

          #5 Carolena7

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            Posted 11 November 2007 - 12:18 PM

            That sucks that you didn't get everything that you ordered...thanks for the heads up I was thinking about ordering some things.....I certainly look things over when I get my order.

            #6 Leticia

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              Posted 12 November 2007 - 05:15 PM

              that's awful, i would be pretty upset, especially now that you have to scramble right before your wedding. atleast the customer service was ok.

              #7 RaydensMama

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                Posted 12 November 2007 - 07:34 PM

                Atleast the customer service people were helpful! It sucks though that you have to go pick some up so close to the big day though!!

                #8 JennyK

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                • 3,502 posts

                  Posted 18 November 2007 - 12:54 AM

                  That's unfortunate.. I've ordered from Oriental Trading Company before and haven't had a problem.

                  #9 march1508

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                    Posted 19 November 2007 - 10:13 AM

                    wow thanks for the heads up.. quite a few of my oot bag items are coming from oriental trading..

                    #10 Can'tHardlyWait

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                      Posted 26 November 2007 - 08:11 PM

                      I am sorry you had such a crappy experience! I have only ordered from them once and got everything ok

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