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@@Danielle1 I'm so sorry to hear about your concerns! Did Yanet provide an explanation as to why they keep moving your party location?

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@Wafflesmom @perianjay She didn't say why the location changed. I wrote her back and asked whether we would even fit for cocktails and the reception and that is when she told me that they would do dinner on one side (10 tables of 10 people) and cocktails on the other. I'm concerned that with the dance floor and everything it will be crowded.  I suspect that it is because there is another wedding going on. I wrote her back again and told her that I want to have my cocktail hour on the Palenque Terrace as planned. I'm unsure what else to do. She has been very slow in responding to me (last time it took 18 days and I had to send 2 follow up emails in addition to my original email). I'm afraid to print invitations now, because I'm afraid of location changes.  Let me know if you have any advice!  I'm really concerned and frustrated.

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@ Thanks so much for that information!  I thought they only had one wedding per day also, but a couple of months ago she wrote me asking if I definitely wanted to reserve the sky deck rather than the beach and she indicated that there may be another wedding. I hate to email her supervisor, but I may have to!  I'll keep you all posted.

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Sorry to hear that! They definitely do more than one wedding a day. My wedding is scheduled for 6pm and I asked could I have it at 5pm instead and my WP (Abril) told me no bc there's another wedding going on. I think that wedding is at 4. And I say that bc when I chose my time they asked if I wanted 4 or 6.

 

Best of luck with everything

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@@Danielle1 I hope you won't have to resort to contacting their supervisor. I have heard of locations being changed, even down to the very last minute! Well good luck, I hope it all turns out well in the end

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@@Danielle1 - so sorry to hear this. They shouldn't just be able to "move locations" on you. Hope everything gets resolved! 

 

Just a thought, if you're concerned about location changes, maybe you can leave locations off your invites and put them on an itinerary instead?  From experience, we ended up changing some things on our itinerary after we toured the property. We realized we needed to be more explicit on how you access the Palenque Terrace for our reception (since it's behind the elevators on a certain floor).  Our onsite wedding coordinator reprinted them for us in color after we made the changes.  We also almost didn't even get the Palenque for our reception since our middle-man WC screwed up all our locations! 

 

I know the wedding planning stuff is stressful, but it will all work out in the end and I'm sure you'll have the time of your life!

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@@stephygirl I think I will definitely leave locations off of the invitations. Hopefully it will be firmed up closer to the wedding date and I can make itineraries. I think what I'm most concerned about is space.  I was already concerned about 90-100 people on the sky bar south and I think combining the cocktail hour and the dinner there would be crowded!  Let me know if you have any thoughts, since you've actually seen the space.  I'm trying just to relax and go with it :)  

 

@@Wafflesmom  Hopefully I won't have to contact her supervisor! I know they do work really hard.  I'm going to wait and see if it is resolved, but I'm glad to have the information - thanks @!

 

Thanks for all of your support ladies!  It honestly makes me feel a lot less stressed just to get responses and encouragement from all of you! :)

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@@Danielle1 - Hmmm from what I recall the cocktail hour stations don't take up that much room.  The Sky Bar space is a big rectangle, with one of the short sides of the rectangle facing the ocean and the other short side facing the lagoon.  In the middle of the rectangle there is a kidney bean shaped pool going longways.  My guess for how they'd set your reception up is by having the dinner buffet station on the lagoon short side of the rectangle.  The cocktail hour buffet station would likely be on the other side (i.e. the ocean view short side of the rectangle).  The 10 tables will probably be 5 on either side of the pool.  For the dance floor I think they typically create a space between the tables and the dinner stations.  

 

Overall I don't think the cocktail stations will change much, because it would have just been empty there otherwise.  So I don't think you'll lose space.  The reception just may look a little tiny bit more cluttered.  Maybe you can ask them if they could break down the cocktail hour stations before your reception started?

 

@ - I felt the same way about communications - but if it's of any reassurance I promise they really start to focus on your wedding in the 1-2 month time frame beforehand.  Some of it is just a cultural difference, some is that they're operating on "island time", and some is that I think to a certain extent they have to prioritize their time based on who's wedding is coming up next.  I totally feel your pain though about spending so much money and feeling like you're not being heard/acknowledged.  If you have Zaray as your on-site WC you'll be in great hands!

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@@stephygirl Thank so much for your input! I do feel good knowing that you had such a good experience.  Yanet did actually write me back today and tell me that I can use the Palenque Terrace for my cocktail hour now.  I'm not sure what the confusion was, but I think I'm just going to go with it!  I kind of want my cocktail hour to be in a different place than the reception area, just so that the space won't look as cluttered (although maybe it wouldn't?). I also don't want people to sit at their tables and such during cocktail hour - I would rather people be mingling and then the reception space be a surprise. I know that everything will work out... I think knowing it's less than six months away is just making me stressed! HA!  I really appreciate all of your reassurance!

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@@Danielle1 - Glad it all sorted itself out!  I definitely know what you mean about wanting a special place for the reception.  I felt the same way.

 

So exciting that it's coming up soon!  No need to stress, it will all turn out great.  We planned ours in less than 5 months and had the best time!

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