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Beach Palace Cancun Brides


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#281 nursebrooke

nursebrooke
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  • 95 posts

    Posted 17 August 2012 - 11:45 AM

    Originally Posted by KristieT 

    Fine Art Studio- Fabrizo

    This is the company that comes with the packages right?


    Life is better with your best friend, that's why I am marrying mine <3


    #282 Kabby25

    Kabby25
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    • 7 posts

      Posted 19 August 2012 - 02:46 PM

      Hi Ladies,

       

      Just thought I'd chime in on some of the recent posts.

       

      Regarding the Miami office closing/contacting coordinators:

      My TA confirmed that the Miami office closed and there are some "internal changes" happening related to the re-branding (some of the resorts becoming Hard Rocks). Supposedly they are opening a new office somewhere in Mexico. 

       

      Now that I'm less than 90 days out, my BP coordinator has emailed me with some questions. It looks as if she's being proactive to try and nail down some of the details. I don't know if we'll actually go back and forth and if I'll receive answers to all of my questions but at least there is a record of my requests that hopefully we can reference when I get there. You can tell it's a boilerplate/template email that I'm sure they send to every bride. But at least there is now some communication and I know who my on-site planner is.

       

      I'm working closely with Lily at Zuniga to sort out all of the decor details. She seems to be very responsive and most recently I sent her several pictures of what I have in mind. I'm trying to be flexible and open-minded about flowers and decor. Instead of expecting something specific, I just want her to understand the look I want and then she can have some creative license to re-create it. 

       

      Photographer:

      I booked Del Sol Photography which is supposed to be a "preferred vendor" which means we don't pay the $500 fee. I would raise the vendor fee issue with anyone you are considering booking to see if they can work with you on having the fee waived or adjusting their prices to save you some money. 

       

      DJ

      I've been in touch with JSAV the Beach Palace preferred vendor but their packages are several hundred dollars more than others. So I'm trying to see of they'll work with me. I don't like being only presented with one option and that one option is significantly more expensive than others. 

       

      As I've mentioned in previous posts - it's abundantly clear that none of us will have the level of communication we want to the control we expect with this resort. With that in mind these past few months I totally switched gears and focused on the things I can control here in the States. This mentality has helped a lot. Earlier this year I was so beyond frustrated, it just took too much of a toll on me. 

       

      Hope everyone else is enjoying the planning process!



      #283 brebon21

      brebon21
      • Newbie
      • 44 posts

        Posted 19 August 2012 - 03:24 PM

        How do you get the list of preferred vendors?



        #284 shan0487

        shan0487
        • Sr. Member
        • 1,393 posts
        • Wedding Date:November 23, 2012
        • Wedding Location:Sun Palace & Moon Palace- Cancun, MX
        • LocationSt Louis, MO

        Posted 20 August 2012 - 06:32 AM

        Both PSAV and JSAV are both preferred vendors for Palace resorts and PSAV is about $200 cheaper per package than JSAV! Most people at Moon Palace use PSAV because of the price difference.

        Originally Posted by Kabby25 

        Hi Ladies,

         

        Just thought I'd chime in on some of the recent posts.

         

        Regarding the Miami office closing/contacting coordinators:

        My TA confirmed that the Miami office closed and there are some "internal changes" happening related to the re-branding (some of the resorts becoming Hard Rocks). Supposedly they are opening a new office somewhere in Mexico. 

         

        Now that I'm less than 90 days out, my BP coordinator has emailed me with some questions. It looks as if she's being proactive to try and nail down some of the details. I don't know if we'll actually go back and forth and if I'll receive answers to all of my questions but at least there is a record of my requests that hopefully we can reference when I get there. You can tell it's a boilerplate/template email that I'm sure they send to every bride. But at least there is now some communication and I know who my on-site planner is.

         

        I'm working closely with Lily at Zuniga to sort out all of the decor details. She seems to be very responsive and most recently I sent her several pictures of what I have in mind. I'm trying to be flexible and open-minded about flowers and decor. Instead of expecting something specific, I just want her to understand the look I want and then she can have some creative license to re-create it. 

         

        Photographer:

        I booked Del Sol Photography which is supposed to be a "preferred vendor" which means we don't pay the $500 fee. I would raise the vendor fee issue with anyone you are considering booking to see if they can work with you on having the fee waived or adjusting their prices to save you some money. 

         

        DJ

        I've been in touch with JSAV the Beach Palace preferred vendor but their packages are several hundred dollars more than others. So I'm trying to see of they'll work with me. I don't like being only presented with one option and that one option is significantly more expensive than others. 

         

        As I've mentioned in previous posts - it's abundantly clear that none of us will have the level of communication we want to the control we expect with this resort. With that in mind these past few months I totally switched gears and focused on the things I can control here in the States. This mentality has helped a lot. Earlier this year I was so beyond frustrated, it just took too much of a toll on me. 

         

        Hope everyone else is enjoying the planning process!



        #285 Kabby25

        Kabby25
        • Newbie
        • 7 posts

          Posted 20 August 2012 - 10:36 AM

          They are extremely secretive about it. I don't know why. I asked repeatedly about Del Sol because they've shot so many weddings at Palace properties and I kept getting different answers. Finally, it was Del Sol that let me know they had been selected as a preferred vendor. The only other names they gave me were JSAV (for DJ and AV) and Zuniga (for decor). My recommendation would be to find the vendors you like and ask the vendors to negotiate with the hotel on your behalf. They seem to arbitrarily apply the outside vendor fee and I would pushback against it. So far it's working for me but I'll let you know when I see the bill in November! LOL! 



          #286 Kabby25

          Kabby25
          • Newbie
          • 7 posts

            Posted 20 August 2012 - 10:38 AM

            Really good to know! Thanks! Do you have contact info for PSAV? How convenient that PSAV hasn't been mentioned to me by the resort....



            #287 brebon21

            brebon21
            • Newbie
            • 44 posts

              Posted 20 August 2012 - 10:38 AM

              I have never heard of the outside vendor for decor. Do we think it's necessary? Or should I trust what they select at the resort!!? I'm so lost!



              #288 shan0487

              shan0487
              • Sr. Member
              • 1,393 posts
              • Wedding Date:November 23, 2012
              • Wedding Location:Sun Palace & Moon Palace- Cancun, MX
              • LocationSt Louis, MO

              Posted 20 August 2012 - 11:49 AM

              Here is the lady I spoke to- Dolores Alvarez

              Really good to know! Thanks! Do you have contact info for PSAV? How convenient that PSAV hasn't been mentioned to me by the resort....



              #289 brebon21

              brebon21
              • Newbie
              • 44 posts

                Posted 24 August 2012 - 03:34 PM

                Has anyone been in contact with Clarissa out of the Cancun office? She took over Charmaine's accounts who used to be in Miami. I went to sign my group contract today and pay my stay in full, then she told me they will only except a check or wire transfer. This is CRAZY to me. Did anyone else get told that they had to pay that way?



                #290 Nicolew412

                Nicolew412
                • Newbie
                • 148 posts

                  Posted 26 August 2012 - 03:01 PM

                  Hey guys! My name is Nicole. My wedding date is confirmed for July 2013 at Beach Palace.

                   

                  I received a email confirmation confirming my wedding date and saying that someone would be contacting me within 30 days to begin the planning process. Well...no one has contacted me yet :( I've sent multiple emails, to no avail.

                   

                  I have so many questions. I plan on getting the Pearl Shimmer wedding package and upgrading the photography package, dance floor, and reception tables. I'm a little worried about using the hotel photographer. Not sure what to expect.

                   

                  If anyone has any advice please let me know!

                   

                  Looking forward to hearing from you guys,

                   

                  Nicole






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