I read in here that others were having trouble getting through to Ramon as well. I sent my planning form almost a month ago and have emailed it several times, but I don't even get a response back at least saying he or Anel received it. I know they are busy but a simple email at least letting me know they have it would be nice! I also was hoping to get an estimate of the total cost of the wedding, so that my fiance and I know how much to prepare for. Did others get an estimate before they went down there? Thanks ladies!