Originally Posted by USCJLB
So get this...wedding date is March 23rd...thought I had everything confirmed awhile back and was waiting on the final contract with Ivis. Got an email today and a phone call saying (and I had confirmed this with her earlier after feedback on this blog)...no Carribean Terrace for our dinner because dinner can't be served up there if you don't pay for a full private event. WHAT!!?? I had specifically outlined this in an email with her and she goes, well I am sorry that was an error. I am so not happy! I argued a bit and she is "going to work on it" but I may be back to square one with dinner reservations and we are 5 weeks out.
Cross your fingers that she "can make it work." UGHHH!
I'm sorry to say this, but it makes perfect sense that they won't give you a free dinner reservation at the Caribbean Terrace.
The Caribbean Terrace is not a restaurant. It basically a bar and lounge area on a Terrace that is above El Caribeno restaurant.
The only way to have dinner served up there is if you book and pay for a full private event. They would literally have to set up and cater a full dinner event for you up there.
And even if you qualify for unlimited free events by getting the 75+ rooms nights through your group, you would most likely have to pay $12 per person extra for the set up fee because its an upstairs Terrace with no elevator.
If Ivis had previously confirmed you could have a dinner reservation up there without booking a full private event, she was clearly mistaken. Is she just a Miami contact? I can't imagine she would even confirm this type of information unless she had no clue about what she was talking about?
The free dinner reservation (for 35 guests) applies only to the actual restaurants on the property...and only some of them are eligible, depending on the size of the party. I hate to be the bearer of bad news, but the Caribbean Terrace is not a restaurant, and I'm not sure why anyone told you they would allow a free dinner reservation up there? Seems odd?