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Dreams Tulum Closure petition for information & answers

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#1 TammyWright


    Admin & Owner

  • Administrators
  • 11,659 posts
  • Wedding Location:Dreams Los Cabos

Posted 07 October 2008 - 10:24 PM

hey brides,

in response to some of your concerns, i have started a thread that we can send to Dreams Tulum resort and heads of AM Resorts.

please post your name & fiance's name and wedding date.

also, if you have any questions or concerns, post them.

i will try to get some answers.

ps. once the issue is resolved i will delete this thread so the information is not so public.

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#2 latinalocany

  • Jr. Member
  • 215 posts

    Posted 07 October 2008 - 10:53 PM

    Thank you Tammy,

    Joann V & Eddie Q
    wedding date
    May 26, 2009
    Dreams Tulum

    AM resorts,
    Please give us a clear understanding of the situation at Dreams Tulum. we are left with questions, phone calls and emails unanswered. We have invested in alot of time and money, and a simple official statement with a timeline of when these issues will be resolved would ease many!

    Please take into consideration the Brides & Grooms, families and guest that have put their hearts into your Dreams Tulum resort and you have neglected to communicate any feedback regarding the closing of this resort. Will our Dream wedding come true?

    #3 dreamstbride

    • Jr. Member
    • 161 posts

      Posted 08 October 2008 - 01:29 AM

      Yes! Thank you Tammy! We appreciate this BIG TIME!!!

      Joann D. & Steven C.
      November 13 2008
      Dreams Tulum

      #4 amy706

      • Member
      • 506 posts

        Posted 08 October 2008 - 08:13 AM

        Amy B and Michael P
        December 5, 2008

        (we have 70 guests attending, possibly a few more)

        Thank you, Tammy.

        I am hopeful we can establish some communication expectations. IE can we get an official update through the resort every other day? Is that reasonable?
        Washington, DC
        Dreams Tulum
        December 5, 2008
        Pro Pics- Citlalli from Claudia Rodriguez:http://claudiaphoto...../december/a_m/Planning Thread: http://bestdestinati...om/forum/t31997Dreams Tulum Wedding Review: http://bestdestinati...om/forum/t33518http://ticker...

        #5 Blkatz

        • Sr. Member
        • 1,025 posts

          Posted 08 October 2008 - 08:56 AM

          Beth K and Jay W
          May 2 2009
          About 40 people coming

          #6 Mel88

          • Newbie
          • 18 posts

            Posted 08 October 2008 - 10:03 AM

            Melanie Tom & Chris Warner
            November 1, 2008

            Some of our guests are due to arrive on 10/27. We have 150 guests coming to the resort for 4 or more days. We have had no response yet from the resort regarding the closure and the plan for your wedding should the resort not re-open in time.

            #7 niels408

            • Jr. Member
            • 327 posts

              Posted 08 October 2008 - 11:51 AM

              Laura Nielsen & Josh Molinaro
              Dec. 7th, 2008

              @ 40 ppl coming

              #8 MonoAmor

              • Newbie
              • 93 posts

                Posted 08 October 2008 - 11:56 AM

                Paul and Leanne
                November 13, 2008
                Dreams Tulum
                about 40 guests booked so far

                #9 jodylynn007

                • Newbie
                • 99 posts

                  Posted 08 October 2008 - 12:26 PM

                  Jody and Steve
                  Wedding date: Nov. 5/08
                  Guests: Arriving Nov. 1st (20 ppl.)

                  With my wedding date fast approaching, I would like to know what our available options are NOW for switching as wedding plans need to be made and the other resorts researched for the best possible location. We chose DT for a reason and as I understand, DC is a huge resort in Cancun (not the remote location we had envisioned) and Secrets Silversand does not have much of a beach and I do not know if an actual beach wedding is possible.

                  What are our other choices? Specifically Secrets Maroma Beach looks nice (the beach is suitable for a wedding), is this an option for us brides with weddings coming up within the month?

                  Also, having made extensive preparations with Sandra (who is no longer working in the wedding dept) and Landy, are these coordinators going to be available for the remainder of our on site wedding planning? This doesn't even take into account all the preparation (for some brides even pre-wedding site visits) that went into the DT location.

                  What arrangements are being made to ensure that ourselves and all of our guests (for myself, I have guests coming from across Canada) are being delivered to a new resort in the same class of reservation that was made at DT? What about our planned wedding dates and are the resorts we may possibly be shuffled to have the availability to provide us with the wedding of our Dreams?

                  That is just some of my questions... the major thing that is taking up all the space in my mind is that without knowing whether or not DT will be open, we cannot even move forward with planning the wedding at another resort as they won't let us know if we are going to be moved until we arrive in Mexico or at the very most, a week or so beforehand? I would appreciate some answers now so I can advise my guests and re-start my wedding planning.

                  #10 cendcar

                  • Jr. Member
                  • 163 posts

                    Posted 08 October 2008 - 01:11 PM

                    Carina C. and Joshua L.
                    Wedding Date: October 27, 2008
                    Guests Arrive : October 22, 2008
                    30 People coming

                    I have the exact same questions as Joday (previous post).

                    I do not even know if I should make alternative plans or even let my guests know because we are not getting solid information.

                    I specifically chose Dreams Tulum for the location and the non-touristy environment. Sercets is not an option for me because my neice and nephew are in the wedding.

                    I have spent my whole year, every day, every dollar spent, every weekend planned around this wedding. I am worried about having to share space and share everything else with other weddings going on in Dreams Cancun?? Not only is this going to ruin my wedding but it will also ruin the weddings of the gals that have to make room for us in DC.

                    I am very upset and even more that we are all getting different dates, different answers .

                    I have spent so much time, energy, tears, and money and now I do not know where I am going to get married or what to tell my family and friends....

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