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ROYAL PLAYA DEL CARMEN BRIDES: were kids allowed for the day? ...and other questions


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#6171 Jenny310

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  • Jr. Member
  • 245 posts

    Posted 29 August 2010 - 10:14 AM


    Well my mom is flying mexicana but operated by AA so she doens't have any changes but ours where regular Mexican flights so they are now cancelled. I would check with your TA or call them directly to be sure.

     

    good luck :)
     

    Originally Posted by Lisa DSO 

    Hey ladies, I'm confused about this Mexicana stuff. Does your flight info actually say Mexicana on it or does it say AA? Would I have been notified by now if I was affected?





    #6172 RunningBride24

    RunningBride24
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    • 539 posts

      Posted 29 August 2010 - 01:32 PM



      Originally Posted by Lisa DSO 

      Hey ladies, I'm confused about this Mexicana stuff. Does your flight info actually say Mexicana on it or does it say AA? Would I have been notified by now if I was affected?


      Hey Lisa! It will say Mexicana Airlines somewhere on your itinerary. I'll look mine up and tell you the wording but it will actually say that, not just AA. :)


      ~The future Mrs. Thompson~10*10*10

      #6173 Lisa DSO

      Lisa DSO
      • Member
      • 712 posts

        Posted 29 August 2010 - 05:08 PM


         

        Originally Posted by Jenny310 


        Well my mom is flying mexicana but operated by AA so she doens't have any changes but ours where regular Mexican flights so they are now cancelled. I would check with your TA or call them directly to be sure.

         

        good luck :)
         


         




        Originally Posted by RunningBride24 




        Hey Lisa! It will say Mexicana Airlines somewhere on your itinerary. I'll look mine up and tell you the wording but it will actually say that, not just AA. :)

        Thanks, ladies!
         



        #6174 msglave

        msglave
        • Member
        • 933 posts

          Posted 30 August 2010 - 03:46 AM

          Hey ladies! Hope all of your planning is going well :-). I, too, am freaked out by this Mexicana business. We have 33 people booked and about half are on Mexicana. Out of that half, probably 85% booked through online agencies (Expedia and Priceline) who are NOT being helpful at all, even for the guests with trip insurance.  I just don't know what to do. As Jes said, the guests are not pleased to have to fork over even more money!

           

          Jes, 

          My keycard thread has the template and the vendor I used. It's in my siggy. Let me know if you have any questions.


          The Royal Playa del Carmen 12.11.10 / 46 people + bride & groom attended!!!!!
          Our keycard holders w/ template & pics
          www.jadicaandraveyn.com

          #6175 risa1818

          risa1818
          • Newbie
          • 116 posts

            Posted 30 August 2010 - 09:46 AM

            I'm so sorry to hear that. I really hope this all works out for you ladies dealing with this. Any reason why they canceled all these flights?

             

            **Sending positive travel vibes your way***
             

            Originally Posted by msglave 

            Hey ladies! Hope all of your planning is going well :-). I, too, am freaked out by this Mexicana business. We have 33 people booked and about half are on Mexicana. Out of that half, probably 85% booked through online agencies (Expedia and Priceline) who are NOT being helpful at all, even for the guests with trip insurance.  I just don't know what to do. As Jes said, the guests are not pleased to have to fork over even more money!

             

            Jes, 

            My keycard thread has the template and the vendor I used. It's in my siggy. Let me know if you have any questions.




            The Manchebo Beach Resort, Aruba - June 11, 2011

            #6176 jesmcan

            jesmcan
            • Sr. Member
            • 1,091 posts

              Posted 30 August 2010 - 10:22 AM

              Thanks Risa!

               

              Ya Mexicana went bankrupt and called all their flights. The company has officially gone under.

               

              Msgalve - I would highly recommend having your guests call their credit card companies asap and dispute the charges

               

               

              Mexicana does have a refund link but I am being told it can take up to 6 months receive that refund if at all. So right now the best thing is to call your credit card company and dispute the charges in order to get the money back.

               

               

              This is beyond stressful. I don't know how I am going to explain to my guests that they now have to pay $600 when they had previously paid $350 for their flights. I am so beside myself that I had to leave work today. I am waiting to hear from our TA. Apperantly the tour operators are talking with mexicana to see if they can get the money back. This way we can transfer and just pay the difference. Which still really sucks because the flights are so much more but better than everyone losing their money.

               

              FI thinks I should contact Oprah ahaha I was like babe I don't think that will resolve anything right now but it was a good try

               

               

              I will keep you ladies posted as the saga continues


              The Royal PDC & Kool Beach Club 11.12.10

              #6177 giraffexx

              giraffexx
              • Jr. Member
              • 498 posts

                Posted 30 August 2010 - 10:42 AM

                So sorry that you're dealing with this BS, Jes!! I'm keeping my fingers crossed for you, everything will work out in the end! Stay positive :)

                 

                Originally Posted by jesmcan 

                Thanks Risa!

                 

                Ya Mexicana went bankrupt and called all their flights. The company has officially gone under.

                 

                Msgalve - I would highly recommend having your guests call their credit card companies asap and dispute the charges

                 

                 

                Mexicana does have a refund link but I am being told it can take up to 6 months receive that refund if at all. So right now the best thing is to call your credit card company and dispute the charges in order to get the money back.

                 

                 

                This is beyond stressful. I don't know how I am going to explain to my guests that they now have to pay $600 when they had previously paid $350 for their flights. I am so beside myself that I had to leave work today. I am waiting to hear from our TA. Apperantly the tour operators are talking with mexicana to see if they can get the money back. This way we can transfer and just pay the difference. Which still really sucks because the flights are so much more but better than everyone losing their money.

                 

                FI thinks I should contact Oprah ahaha I was like babe I don't think that will resolve anything right now but it was a good try

                 

                 

                I will keep you ladies posted as the saga continues





                #6178 jesmcan

                jesmcan
                • Sr. Member
                • 1,091 posts

                  Posted 30 August 2010 - 10:56 AM

                  thanks Girafexx! the support right now means a lot

                   

                  for anyone having the same issue I just found out for anyone traveling between now and September 20th Aeromexico is helping out and offering discounted tickets for Mexicana passengers. I am not sure if anyone on here affected during that time period but in case here is the link.

                   

                  http://www.aeromexic...il.aspx?id=8981

                   

                  I hope it can help someone out


                  The Royal PDC & Kool Beach Club 11.12.10

                  #6179 JoZee84

                  JoZee84
                  • Jr. Member
                  • 157 posts

                    Posted 30 August 2010 - 12:21 PM

                    Hello, Brides to be! Its taken me a while reading through all the pages but I finally finished.  Everything was very helpful but I still have some questions.  I haven't booked my date yet but will be calling soon.  I was wondering if 5th Ave is still alive and fun on a wed. night at like 11 pm.  We were thinking of having just a dinner reception and then going to 5th ave after for dancing and drinks. But if nothing is going to be open or if not that many people will be around then I don't want to book my wedding on a wed night. What to do. . .

                    On another note, sorry to hear all the frustration and complications with the airlines. Looking forward to read more replies and posts!



                    #6180 ChicagoBride2011

                    ChicagoBride2011
                    • Jr. Member
                    • 277 posts

                      Posted 30 August 2010 - 02:17 PM



                       

                      Originally Posted by jesmcan 

                      Thanks Risa!

                       

                      Ya Mexicana went bankrupt and called all their flights. The company has officially gone under.

                       

                      Msgalve - I would highly recommend having your guests call their credit card companies asap and dispute the charges

                       

                       

                      Mexicana does have a refund link but I am being told it can take up to 6 months receive that refund if at all. So right now the best thing is to call your credit card company and dispute the charges in order to get the money back.

                       

                       

                      This is beyond stressful. I don't know how I am going to explain to my guests that they now have to pay $600 when they had previously paid $350 for their flights. I am so beside myself that I had to leave work today. I am waiting to hear from our TA. Apperantly the tour operators are talking with mexicana to see if they can get the money back. This way we can transfer and just pay the difference. Which still really sucks because the flights are so much more but better than everyone losing their money.

                       

                      FI thinks I should contact Oprah ahaha I was like babe I don't think that will resolve anything right now but it was a good try

                       

                       

                      I will keep you ladies posted as the saga continues



                      I am so sorry that you are going through this.  I can't imagine how you feel right now.  Keep us posted, I hope everything works out for you. 

                       

                      I've been keeping an eye on airfare for my date and it continies to increase.  I was also considering going back down to Playa in October and surprising my fiance with a trip for his 30th and the airfare is outrageous right now, I got got quoted $1700 for 2 tickets (nonstop flights).  Last October airfare was $200 each, it really is crazy.


                      Had the most AMAZING wedding at The Royal PDC on May 1, 2011





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