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Azul Fives Brides 2015

Cancun Riviera Maya

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#751 snswedding2016

snswedding2016
  • Member
  • 667 posts
  • Wedding Date:January 9, 2016
  • Wedding Location:Azul Fives
  • LocationToronto, Canada

Posted 29 April 2015 - 04:46 AM

@ashhtayy I had my very first email from Emma but then it immediately switched over to Lynda (who is now on maternity leave) so I'm working with Ivis now.


My planning thread - http://www.bestdesti...016-azul-fives/

 

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#752 racht33

racht33
  • Member
  • 234 posts
  • Wedding Date:August 27, 2016
  • Wedding Location:Dreams Riviera Cancun
  • LocationUSA

Posted 29 April 2015 - 04:56 AM

wow seriously??!? How did you get this done??? This way under the 800 they are charging everyone else. Was this all worked out through your planner?

Hello!! Yes I did!! I paid $150 for photographers, $100 for the DJ and my wedding planner arranged not paying for her even though they also brought the flowers.


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#753 ccphu

ccphu
  • Newbie
  • 21 posts
  • Wedding Date:May 23, 2015
  • Wedding Location:Playa del carmen

Posted 29 April 2015 - 05:26 AM

@andreaberretta I guess you are not using karisma or Lomas and that is why you where able to negotiate the vendor fee. You are working directly with you wedding coordinator?



#754 TinkerSofi

TinkerSofi
  • Sr. Member
  • 2,217 posts
  • Wedding Date:August 13, 2015
  • Wedding Location:Azul Fives Playa del Carmen
  • LocationCanada

Posted 29 April 2015 - 05:55 AM

wow seriously??!? How did you get this done??? This way under the 800 they are charging everyone else. Was this all worked out through your planner?

I want to know the same!! 



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#755 Lilgabri03

Lilgabri03
  • Newbie
  • 87 posts
  • Wedding Date:May 12, 2015
  • Wedding Location:Azul Fives
  • LocationChicago, IL

Posted 30 April 2015 - 02:29 PM

Ladies, it's been a long time since I posted since mainly I use Facebook now and since I'm the originally started this forum, I do want to tell you that I leave for Mexico next Friday and my wedding is in about a week and a half on may 12th and I can't tell how excited I am and mostly how thankful I am for my TA who has literally helped me with every teeny tiny detail. I promise to post a review and pictures when I get back!!!! Meanwhile, so excited!!!

#756 racht33

racht33
  • Member
  • 234 posts
  • Wedding Date:August 27, 2016
  • Wedding Location:Dreams Riviera Cancun
  • LocationUSA

Posted 01 May 2015 - 05:13 AM

@Lilgabri03 how exciting!! I cant wait to see and hear how everything goes for you!! Im thankful I found out about the FB group and this forum!! Everyone is so helpful and we are all so excited and anxious for each other!! Enjoy the last few days of planning. :D The count down begins ahh!!!


@andreaberretta HAPPY WEDDING DAY!!!! Wishing you an amazing day!!!! :) cant wait to see the photos and hear all about it!


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#757 TammyWright

TammyWright

    Admin & Owner

  • Administrators
  • 11,659 posts
  • Wedding Location:Dreams Los Cabos

Posted 01 May 2015 - 09:07 AM

We are a top agency with Karisma and I was just at Azul Fives about 2 weeks ago.  In addition to the standard group perks, we are also currently offer:

 

1. Bride and groom fly free

2. free rooms

3. Couples massage for the bride and groom as well as spa certificates for the parents of the bride and groom.

 

You can rad our reviews, see some of our promotions, and contact us through the links in my signature.


Founder and Owner of BestDestinationWedding.com  /  Bride & Groom Fly FREE Promotion

 
Looking for a travel agency that specializes in Destination Weddings-CLICK HERE?  We are an award winning travel agency and you can read our reviews here.
 
Awards and recognition: 
Palace Resorts Winner "Top Travel Agent", "Top Homebased Travel Agency" PRO Platinum Agency (Top Award)     |    AMResorts Master Agent & Top Agency  
Karisma Hotels Diamond Level 5 (highest production), Top 10 Azul Weddings, Top Wedding Coordinator | Wright Travel & Karisma GIVC Benefits
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#758 racht33

racht33
  • Member
  • 234 posts
  • Wedding Date:August 27, 2016
  • Wedding Location:Dreams Riviera Cancun
  • LocationUSA

Posted 01 May 2015 - 09:49 AM

I must admit something right now.. cause i honestly don't want to go running to my FI about it because it will really cause more stress on us both. But Ive honestly stalked Tripadvsior on reviews almost every day if i can remember to do so ( im always worried ) and the last 3 days things have been so bad. I know some people are really picky or over dramatic. and I know I have more than a year to go to actually have the wedding there. but the reviews on the bad service, the bad food , and people getting really sick. AHHHHH what is going on!!?? Reviews have even stated how they are charging people extra cost for ordering steak or asking for a top shelf gin at the gin bar. Wasn't this place all inclusive? Anyone know is there is a list of additional charges on food and drinks? I would hate to advertise the resort as all inclusive to my guest and when we actually attend its not! I'm hoping they can start changing this over. I'm even afraid to mention to guest yet what resort we selected because i don't want them jumping onto the site and reading these things. I'm praying stuff starts to change a bit before i send out my STDs. :( :mellow: :huh:


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#759 TinkerSofi

TinkerSofi
  • Sr. Member
  • 2,217 posts
  • Wedding Date:August 13, 2015
  • Wedding Location:Azul Fives Playa del Carmen
  • LocationCanada

Posted 01 May 2015 - 11:56 AM

I must admit something right now.. cause i honestly don't want to go running to my FI about it because it will really cause more stress on us both. But Ive honestly stalked Tripadvsior on reviews almost every day if i can remember to do so ( im always worried ) and the last 3 days things have been so bad. I know some people are really picky or over dramatic. and I know I have more than a year to go to actually have the wedding there. but the reviews on the bad service, the bad food , and people getting really sick. AHHHHH what is going on!!?? Reviews have even stated how they are charging people extra cost for ordering steak or asking for a top shelf gin at the gin bar. Wasn't this place all inclusive? Anyone know is there is a list of additional charges on food and drinks? I would hate to advertise the resort as all inclusive to my guest and when we actually attend its not! I'm hoping they can start changing this over. I'm even afraid to mention to guest yet what resort we selected because i don't want them jumping onto the site and reading these things. I'm praying stuff starts to change a bit before i send out my STDs. :( :mellow: :huh:


It seems as though bad reviews kind of come in waves. I saw that a bunch of people got sick and hopefully they resolve that soon. I would definitely ask your TA about the extra charges or even your WC. trust me, sometimes I do wish we'd gone with another hotel but it's hard to say because chances are that there would have been other issues.

Sometimes my guess is that they have a bad week or if they're really busy the service goes down, which you would expect in any place when they get busy. With the food thing, it might be a break out of something. I think it can happen anywhere. I went out locally a few weeks ago and I have no idea what happened but I was sick for a week. I felt as though a truck had run me over. Sometimes one person will start (who might have gotten sick out of the resort as far as we know) and at the end of the day, you're basically stuck with this bunch of people in one place so it's more likely for the virus or bacteria to get around. I really don't think it's the hotel's fault and I'm sure they're trying to fix it as this is a big deal for them.

I get that the first instinct is to freak out because I do it too but I think we'll be ok :)


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#760 snswedding2016

snswedding2016
  • Member
  • 667 posts
  • Wedding Date:January 9, 2016
  • Wedding Location:Azul Fives
  • LocationToronto, Canada

Posted 01 May 2015 - 03:13 PM

@racht33 I agree with @TinkerSofi and judging by all of the brides who have recently returned and their glowing reviews I think we'll be ok. I also read somewhere that a TA heard people getting sick the same week at other resorts too - I think it must be something going around the area. 


My planning thread - http://www.bestdesti...016-azul-fives/

 

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