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How To Ask Guest To Book Through Group Booking


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#1 misbosox

misbosox
  • Jr. Member
  • 294 posts
  • Wedding Date:June 23, 2015
  • Wedding Location:Moon Palace Resort ~ Cancun, Mexico
  • LocationFort Worth, TX

Posted 18 December 2013 - 10:20 AM

Just wondering any suggestions on how to politely ask your guests to book through your Group Rate.

 

We would receive great deal of perks by doing so, plus this may help us have dinners/breakfasts all together through the week we are there.  We area such a large group and if all book through our group rate we could qualify for free private events...

 

 



#2 AnaSteele58

AnaSteele58
  • Jr. Member
  • 381 posts

    Posted 04 January 2014 - 04:55 PM

    I informed everyone that we were no longer addressing questions about rates and the resort as respectfully as I could.  I provided the TAs information for them to direct their questions to.  The TA then turned their questions into bookings.  Of course I had a few "know it all's" who booked through discount travel websites.  The catch with them is that they would have had to find their own airport transfers.  Given the unfortunate reputation Mexico has, they have since booked with the group and used their credit from the discount website for another trip.



    #3 LaurenR

    LaurenR
    • Jr. Member
    • 166 posts
    • Wedding Date:June 25, 2015
    • Wedding Location:Azul Sensatori
    • LocationLong Beach, New York

    Posted 29 April 2014 - 05:42 AM

    Just wondering any suggestions on how to politely ask your guests to book through your Group Rate.

     

    We would receive great deal of perks by doing so, plus this may help us have dinners/breakfasts all together through the week we are there.  We area such a large group and if all book through our group rate we could qualify for free private events...

    I am running in the same issues as we are about to send out our invitations with resort info/rates. Not sure how to politely do this, but there are many perks if we get more people to book through our group rate with our TA. 



    #4 tygrrlily

    tygrrlily
    • Member
    • 831 posts
    • Wedding Date:December 19, 2014
    • Wedding Location:Beach Palace in Cancun, Mexico
    • LocationToronto

    Posted 29 April 2014 - 06:03 AM

    I struggled with this too but ended up putting it fairly bluntly on our website. Tried to be polite but also wanted to convey that we really wanted people to book with us. So much so that we're even planning on redistributing our credit for room bookings back to the whole group (we wrote that too). I also stressed that the rate we were offering included airport transfers. I cobbled some stuff together I found from the forum, and ended up writing this before all the booking details and rate info:

     

    Our wedding will be held at the all inclusive Beach Palace Resort. We have negotiated a great group rate through our wonderful travel agent, Vanessa Martinez, and she has secured us the best possible pricing that includes direct round-trip airfare, transfers to and from the airport, and all-inclusive hotel accommodations. By booking through our travel agent, you will be included in our Wedding Party and will not have any extra fees that might be added by the resort for attending any of our events (including our wedding).

     

    We would really appreciate if you contacted our travel agent for your resort booking as we have a contract in place, and there are group amenities and benefits that we will get for our group bookings.

     

    So far we haven't had any questions except from my cheap sister who keeps sending me expedia prices.


    Married December 19, 2014 at Beach Palace Resort in Cancun, Mexico

     

    My Planning Thread - http://www.bestdesti...-resort-121914/

     

    My Wedding Review

    Part 1 - http://www.bestdesti...1914/?p=1881197

    Part 2 - http://www.bestdesti...1914/?p=1881590

    Part 3 - http://www.bestdesti...1914/?p=1881861

     


    #5 LiannaBanana

    LiannaBanana
    • Jr. Member
    • 154 posts
    • Wedding Date:April 1, 2015
    • Wedding Location:Royalton Punta Cana
    • LocationToronto, ON

    Posted 29 April 2014 - 07:12 AM

    We sent an initial email like this: 

    We are happily engaged and are in the process of planning our Caribbean destination wedding. We would like to collect the contact information of our family and friends, so we can keep you updated on our wedding plans. Please take a few minutes to complete this form!  Thanks everyone! 
     
    Name:     
    Name:  
     

    Street Address:

    City:

    Province:

    Postal Code: 

    Email:

    Phone Number: 

    Alt. Phone Number:

    As someone important to us, we want to get your opinion on whether you could attend our destination wedding in April of 2015. We are trying to keep the  budget around $1500/person. This price would include your flight there and back, your 7 day stay at the resort, all your food, booze and taxes.

    If you cannot attend, we completely understand.  

    Please pick one:

    Definitely, I love vacations!

    Sorry, I can't make it but congratulations

    Not sure, but keep me posted

    And then once we heard back from people we sent this: I found it posted on here by another bride!  So very helpful!

    Hi Everyone, 

     

    We're so excited to finally be tying the knot on April 25, 2015 in Punta Cana. We hope that you will be able to share this special day with us!  

     

    We have been working with a Travel Agent to arrange the best travel packages for our wedding. To ensure coordination in all planning, we encourage everyone to make their arrangements through Lorie                at            Travel. 

    Contact Lorie by email at          or phone at         to secure your trip at the group rate before June 23, 2014 

     

    Package info: 

     

    Emoji_02708.pngToronto to Punta Cana Emoji_1F379.pngEmoji_1F334.png

     

    April 22, 2015 - April 29, 2015 for 1 week 

     

    Staying at: The Royalton Punta Cana http://www.royaltonp...canaresort.com/

     

    Rates are: 

                                                                All Inclusive Luxury Room based on:  

                                Double per person (based on 2 adults sharing) 

                                Single (based on 1 adult per room) 

                                Triple  (based on 3 adults sharing) 

                                Quad  (based on 4 adults sharing) 

                                Child  (based on a child sharing a room with 2 adults) 

     

     

    Please note We were only able to reserve 30 spots at this rate, so please book early to guarantee this price. 

     **Deposit is 200$ per person at the time of booking. The balance is due Feb 22, 2015. (60 days before departure) However, you can make payments towards the balance at any time to help spread the cost out.

     

    Please be certain to say you are a member of        wedding group when booking.  

    The rooms are reserved for us until June 23, 2014.  After which they will be released.  Please call early so as not to be disappointed. 

     

    We have also created a website:  http://www.weddingwire.com/ (password: ) which will outline all of our wedding details, accommodations, information on the resort, etc. 

     

    We are so excited and can't wait to celebrate with all our friends and family!! Emoji_1F389.png  Please do not hesitate to contact either Andrew (@hotmail.com) or myself with any questions or concerns you may have.  Look forward to hearing from everyone! (Formal invitation to follow)

     

    Hope this helps! :) 



    #6 pddcmc

    pddcmc
    • Member
    • 610 posts
    • Wedding Date:April 17, 2015
    • Wedding Location:Dreams Riviera Cancun - North Beach
    • LocationColorado

    Posted 29 April 2014 - 02:09 PM

    We sent an initial email like this: 

    We are happily engaged and are in the process of planning our Caribbean destination wedding. We would like to collect the contact information of our family and friends, so we can keep you updated on our wedding plans. Please take a few minutes to complete this form!  Thanks everyone! 
     
    Name:     
    Name:  
     

    Street Address:

    City:

    Province:

    Postal Code: 

    Email:

    Phone Number: 

    Alt. Phone Number:

    As someone important to us, we want to get your opinion on whether you could attend our destination wedding in April of 2015. We are trying to keep the  budget around $1500/person. This price would include your flight there and back, your 7 day stay at the resort, all your food, booze and taxes.

    If you cannot attend, we completely understand.  

    Please pick one:

    Definitely, I love vacations!

    Sorry, I can't make it but congratulations

    Not sure, but keep me posted

    And then once we heard back from people we sent this: I found it posted on here by another bride!  So very helpful!

    Hi Everyone, 

     

    We're so excited to finally be tying the knot on April 25, 2015 in Punta Cana. We hope that you will be able to share this special day with us!  

     

    We have been working with a Travel Agent to arrange the best travel packages for our wedding. To ensure coordination in all planning, we encourage everyone to make their arrangements through Lorie                at            Travel. 

    Contact Lorie by email at          or phone at         to secure your trip at the group rate before June 23, 2014 

     

    Package info: 

     

    Emoji_02708.pngToronto to Punta Cana Emoji_1F379.pngEmoji_1F334.png

     

    April 22, 2015 - April 29, 2015 for 1 week 

     

    Staying at: The Royalton Punta Cana http://www.royaltonp...canaresort.com/

     

    Rates are: 

                                                                All Inclusive Luxury Room based on:  

                                Double per person (based on 2 adults sharing) 

                                Single (based on 1 adult per room) 

                                Triple  (based on 3 adults sharing) 

                                Quad  (based on 4 adults sharing) 

                                Child  (based on a child sharing a room with 2 adults) 

     

     

    Please note We were only able to reserve 30 spots at this rate, so please book early to guarantee this price. 

     **Deposit is 200$ per person at the time of booking. The balance is due Feb 22, 2015. (60 days before departure) However, you can make payments towards the balance at any time to help spread the cost out.

     

    Please be certain to say you are a member of        wedding group when booking.  

    The rooms are reserved for us until June 23, 2014.  After which they will be released.  Please call early so as not to be disappointed. 

     

    We have also created a website:  http://www.weddingwire.com/ (password: ) which will outline all of our wedding details, accommodations, information on the resort, etc. 

     

    We are so excited and can't wait to celebrate with all our friends and family!! Emoji_1F389.png  Please do not hesitate to contact either Andrew (@hotmail.com) or myself with any questions or concerns you may have.  Look forward to hearing from everyone! (Formal invitation to follow)

     

    Hope this helps! :)

    I will be using this. Thanks so much!


    I love him & he loves me, we'll be married by the sea.
     

    Planning Journal & Blog

     

    My wedding pictures from Del Sol Photography

     


    #7 kcole123

    kcole123
    • Member
    • 850 posts
    • Wedding Date:April 17, 2015
    • Wedding Location:Melia Caribe
    • LocationPunta Cana, Dominican

    Posted 29 April 2014 - 02:19 PM

    @tygrrlily

    I have a cheap sister too....haha


    Kristy and Nathan

    Melia Caribe Tropical

    April 17, 2015


    #8 kellisbaby

    kellisbaby
    • Jr. Member
    • 238 posts
    • Wedding Date:January 12, 2015
    • Wedding Location:Excellence Punta Cana
    • LocationBay Area, CA

    Posted 29 April 2014 - 04:12 PM

    I put it on our website "we secured a discounted group rate, please book with our travel agent" on our website and then sent out several emails. We asked our guests for their RSVP/room deposits before the resorts even opened the rooms up, so really to make the RSVP date, everyone HAD to use the TA.


    We'll see what happens as the date draws closer though. I'm curious if we'll get any late additions...


    Sent from my iPhone using Tapatalk




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