The WP offered me the same thing. Since we decided to have a private reception, I asked her to apply the refund towards the event cost, and she did so on the provided invoice. You may want to ask her to do so for you if you have additional costs for the DJ/Photography. Also, the WP said she has to charge me for anything she has to get from an outside vendor (decor beyond their packages as well as flowers)...Since I decided to bring my own decor, she is voiding the set-up fee (Of course, I read on the Moon Palace board that Zuniga will set up your decor for free as long as you rent something from them, and since I am getting chairs from them..I'm not really getting a deal).
We are only having 21 guests, so we opted for the iPod sound system through PSAV. Our ceremony is on the beach, and our cocktail hour and reception will be on the south terrace (terrace right below the sky terrace). What sites are you going with? I have also read that their DJ doesn't do much beyond control the music..perhaps you can look into an outside vendor? I have heard good things about the new photography vendor, however.
Have you heard from your onsite-coordinator yet? I'm so worried that everything will be lost in translation by the time it gets to her/him that nothing will be as planned.
Good luck on getting what you want from the WP..In my opinion, she should be bending over backwards to accomodate you since the resort messed up your original package.
Originally Posted by kim090902
Yes. so the WC has offered for me to pick any of the old collections to have for the ceremony. Supposedly I will be refunded for the Colin collection that I had picked but they told me it would take 3-4 months to get the refund. From what I hear, it takes a really long time to get a refund and you have to keep on top of them in order to see anything.
I really don't want to have to bring any decorations with me so I think I'll wait til I get there to see what they can offer as far as table decorations and chair sashes. I figure it's not the end of the world if I don't have them. i think for the most part, I have everything picked out. I just need to make sure everything is in order and that the WC has all of my requests. The one thing that I was upset with was that I had picked out the table decorations for the reception from the Colin Cowie collection. When they told me it wouldn't be in stock the WC said it would cost me $200 more per table to try to recreate the look. I told her that was not going to happen and that I would only pay the cost that the original collection was considering it was not my fault that they did't have it. So, as for now I am waiting for them to send me options.
How many people are you having? Are you doing the private reception on the sky terrace? I am using their photographer and d.j. I'm worried that the d.j. won't be good. I have read so many bad reviews. What are you using as far as both d.j. and photographer?