Originally Posted by emma112
I'm starting to worry a bit now. Found out yesterday that they had booked the free wedding. When I had booked the saphire. And that was only through my agent in the uk.
. She contacted me, I then sent questions she replyed to them ( vaguely) I asked for more info now nothing in the last 3 weeks. What a pain!!!!! And now cannot even send her emails. Could u post
Danielas email please I'll try also cc her. Thanks....
How's your planning going, have u managed to confirm anything with her yet?
I'll be there with you both as well! Lets start crossing our fingers for some GOOD WEATHER
I originally started emailing Maria, because I got her name on here from another bride, but I never got a single response from her. I finally got fed up with it and complained to my travel agent (destinationweddings .com) and she made some phone calls and spoke with the Director/Manager of weddings there and chewed him out over how they are completely ignoring me, and surprisingly I received a call and an email from Maria that evening. She was really nice and apologetic about it, but it didn't make it ok that she freakin IGNORED all of my emails (which was probably 15-18 total) until she was told by her boss to contact me. My wedding is in 53 days.. aren't they telling brides they will be contacted in 90 days?! I booked back in March!! I mean come on..
I am so glad I had my travel agent to make some calls and get someone in touch with me, luckily she was able to do that because she sends MP a LOT of business. Honestly my advice would be to call and ask to speak with a manager or have your TA contact MP for you because you most likely won't hear back from Maria.
Here is Daniella's email: firstname.lastname@example.org
Maria has been pretty good about responding recently. I did have to complain to Daniela a couple of times though that I wanted to speak with a manager. I never got a manager but I did get responses out of Maria right away. I just sent her the check list last week and she replied within minutes and said it would take her a couple of days to confirm everything. She hasn't given me a set location for the farewell brunch so I think thats really all I'm waiting on, and I guess to confirm my checklist is good to go.
I really regret not starting off with a travel agent. I asked if I could get one after I signed my contract to make it easier for guests to book their travel, but I was told I was not allowed to. I know TA's can take care of a lot of the complaining and getting answers for you so you don't have to stress as much.