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My DiscountMugs.com Experience!

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#1 ~Angela~

  • Sr. Member
  • 4,172 posts

    Posted 08 July 2010 - 09:39 AM

    Hi ladies,

    With all the talk lately about this company, I thought I better post my experience with them - which I must say, was fantastic!

    I really wanted to avoid duty and shipping costs to Canada, so I was originally going to ship my mugs to someone I know in PA and have his girlfriend (whom I work with) bring them back for me. That would've been all fine and good, however the timeline just wasn't going to work out, so I decided to just have them shipped to me.

    So, when I did the form online, I originally put in the person's name in the States where they were first going to go. Before submitting the order, I changed it to mine, which is an Ontario, Canada address.

    I noticed that I submitted something (not the final order) and an email poppede up in my mailbox saying Thank you for your order! and went through all the details. I thought that was weird, since I hadn't put in my credit card info yet.

    Anyway, I ended up calling and talking to someone and she just charged my Mastercard over the phone.

    My mugs arrived just the other day. It took about a month, but I am satisfied with them for sure. They seem like great quality and while I was concerned about the logo I had made, it actually turned out ok!

    Not only that, but they sent me 36 mugs instead of the 28 that I ordered AND I didn't have to pay any duty of shipping!!!!

    Here is the final product that will go in our OOT bags!

    Click the image to open in full size.

    Click the image to open in full size.

    So, if you asked me, I would say, "Yes, go ahead and order with this company!" I had a great experience!

    #2 Mischaka

    • Member
    • 969 posts

      Posted 08 July 2010 - 09:42 AM

      Nice!!! I want to order mine but I don't know how many people are coming yet. lol

      #3 ~Angela~

      • Sr. Member
      • 4,172 posts

        Posted 08 July 2010 - 09:45 AM

        That is why I ordered a few extras, just in case. Then they ended up sending me even more than that! I waited until I was about 2 months out to order though ....

        #4 hockeymom97

        • Sr. Member
        • 2,458 posts

          Posted 08 July 2010 - 09:51 AM

          Thanks for sharing your experience Ang! It seems like there are a lot of mixed reviews with this company so it definitely helps to hear more opinions. Because I need to order a small quantity, and this is one of the few companies that has low minimums, it's probably who I will use when I order our travel mugs.
          Heather & Eric ~ May 5th, 2011 ~ Beaches Turks & Caicos

          #5 wendyjd

          • Member
          • 968 posts

            Posted 08 July 2010 - 10:36 AM

            I ordered totes from them and had a great experience.

            here's a discount code if anyone is planning to order this weekend: weekend
            10% off

            #6 Shoesiesluvr

            • Sr. Member
            • 2,727 posts

              Posted 08 July 2010 - 10:39 AM

              Yay Ange, your mugs look great && your logo looks wayy better than OK, they look awesome overall! your guest are going to love them!
              He's the Ying to my Yang...the Peanut Butter to my Jelly....the Oreo to my Milk...the Cheese on my Pizza...the i to my Phone...the Cream in my Coffee...the Jiggle to my Jell-O...the Star in my Sky...He's my BFF & I married him on 09.25.2010
              My Planning Thread

              #7 cross

              • Jr. Member
              • 198 posts

                Posted 08 July 2010 - 11:00 AM

                I had a good experience with them as well, but I did everything over the phone to avoid any confusion. I got my mugs in less than 2 weeks. Other than the image is a little small, the mugs look great.

                #8 eholt

                • Member
                • 528 posts

                  Posted 08 July 2010 - 11:24 AM

                  I have to wait until closer to my date to order anything b/c I have no clue how many will show up and I DO NOT want to have too few or too many laying around!
                  May 19, 2011
                  Iberostar Rose Hall Suites
                  Montego Bay, Jamaica

                  #9 KRama

                  • Jr. Member
                  • 421 posts

                    Posted 08 July 2010 - 11:42 AM

                    I ordered the exact same mugs as you Angela! Mine turned out awesome and I had a great experience as well. As a fellow Canadian, I must warn you...we received our mugs in April and when we returned from our wedding in May we had a customs/brokerage bill of $64 waiting for us. We had ordered 50 mugs though and still thought we got a great deal.

                    #10 vlynnw

                    • Sr. Member
                    • 6,003 posts

                      Posted 08 July 2010 - 11:45 AM

                      They turned out great Ange!
                      Veronica & Adam - May 6, 2011 - Dreams Tulum

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