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Moon Palace 2011 Brides


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#631 JLR1726

JLR1726
  • Jr. Member
  • 187 posts

    Posted 04 January 2011 - 12:13 PM



    Quote:
    Originally Posted by JennW818 


    Jess, I did the same thing.  Yes, you can still change your package.  Contact your rep in Miami and let her know that you want to change.  My contact sent me out a new contract which noted the change.  They would not refund the money, but they do note on your new contract that you have a credit in the amount of your deposit to be used toward optional wedding services.
     

    Originally Posted by JLR1726 

    Does anyone know if we can change our package after we signed the contract and out down the deposit? we originally wanted the Diamond package but when i added everything up that I would actually want from the package we were basically throwing away money! If we switch to the complimentary package it would save us about $1,000!

     

    does anyone know?





     



    #632 DiamondGirl

    DiamondGirl
    • Member
    • 710 posts

      Posted 04 January 2011 - 02:10 PM



      Originally Posted by BeautifulBrideAngela 


      DiamondGirl,

       

      Thank you for all the answers......that is wonderful!  Do you know how much we should be looking at for the gratuity? 
       

      Quote:
      Originally Posted by DiamondGirl 



      Quote:
      Originally Posted by BeautifulBrideAngela 

      Hi Again,

       

      I have a few more questions:

       

      1) is gratuity included in the unlimited private function option? or is that extra?

      2) does anyone have a time line as to when you should be reserving things i.e. hair appointments, any extra decor you want etc.

      3) Can you book your reception time for a little bit after your ceremony to enable time for pictures?

      4) If you go with the unlimited private function option - what is the time frame that you can use the space for?

       

      Thank you!!

       

      Angela

       

      PS - any other brides going to be there the week of April 17th to the 24th?

      1) Gratuity is extra

      2) In my opinion, 3-4 months before. Don't want to take chances with hair appts

      3) Absolutely. Depends what time is your ceremony. If it's a late afternoon/early evening reception,  you're taking away time from the reception because the cut off is 10:00pm for outdoor venues. If you're having it in the ballroom, then you can extend the reception for an extra fee.

      4) This is a GOOD question!! 

       

      I tried my best....Hope this helps!! :)
       


       

      Good Question! I need to find the answer to that myself. LOL I'll  let you know when I do :)
       



      #633 DiamondGirl

      DiamondGirl
      • Member
      • 710 posts

        Posted 04 January 2011 - 02:13 PM



        Originally Posted by JennW818 


        Jess, I did the same thing.  Yes, you can still change your package.  Contact your rep in Miami and let her know that you want to change.  My contact sent me out a new contract which noted the change.  They would not refund the money, but they do note on your new contract that you have a credit in the amount of your deposit to be used toward optional wedding services.
         

        Quote:
        Originally Posted by JLR1726 

        Does anyone know if we can change our package after we signed the contract and out down the deposit? we originally wanted the Diamond package but when i added everything up that I would actually want from the package we were basically throwing away money! If we switch to the complimentary package it would save us about $1,000!

         

        does anyone know?


         

         

        You save so much money with the complimentary package. The extras in the other packages are useless in my opinion. The money you save can be used for other things. 



        #634 alison15

        alison15
        • Jr. Member
        • 356 posts

          Posted 04 January 2011 - 02:37 PM

          You do get your originals back of your certificates.  Since we left the day after on a Sunday when the office was closed, they were given back to my parents so if you aren't staying you may want to arrange how to get them back.

           

          For private functions you can allow time in between for pictures.  Functions are 4 generally 4 hours unless you want it shorter, over 4 hours you have to pay extra. You can definitely have time in between for pictures, generally your coordinator will recommend it. To book your private functions you can do it 3-4 months in advance.  If you are booking hair appts for bridesmaids or other guests, they will need to have booked already and you will need their booking confirmation number. 

           

          They say gratuity is included b/c it's all inclusive but when you see how hard the people are working at your events, you will want to tip them.  I would plan at least $20 for the bartender at any private function, $20 for the personal server assigned to the bride and groom for the private event, $20 for the sound tech, at least $50 for the WC and $20 for her assistant.  I did not tip the priest which was probably a faux pas however, he did not come to our rehearsal so we had no idea what was going on during the ceremony and he made us take a picture with him before the ceremony ended so he could leave as fast as possible after the ceremony so I guess I didn't feel it was warranted.  I would recommend just having extra tip money on you as we didn't realize some of the people we would want to tip and ended up having to borrow money to make sure everyone was covered.  Also the wedding office was not open on Sunday morning so make sure you tip your WC that night or prior too if you are leaving the day after.



          #635 Vettiebean

          Vettiebean
          • Jr. Member
          • 165 posts

            Posted 04 January 2011 - 08:10 PM

            For complimentary ceremonies: How strict are they in enforcing the rule about being there three days prior to the ceremony, with the first day counting only if you show up prior to noon? With the flight options currently available, it would take either a miracle or an overly expensive ticket to arrive at the hotel by noon on the first day. And, this includes looking at overnight flights that take off on Thursday to arrive by Friday morning. :(



            #636 mochamakes3

            mochamakes3
            • Sr. Member
            • 1,917 posts

              Posted 05 January 2011 - 05:26 AM

              Alison - Thanks so much for posting that information. It's amazing how much more you can find out from previous brides. It's almost like MP wants to keep everything a secret.

               

              Vettiebean - In the contract we received from MP it states that arrivals before 3pm count as first day.



              #637 becky b

              becky b
              • Newbie
              • 9 posts

                Posted 05 January 2011 - 06:41 AM

                Thanks for the great information Alison!


                A few questions for you...

                 

                Did you use the palace resort photographer? If so would love to see pictures. We are still deciding if we want to use the palace resorts photographer or and outside source.

                 

                What did you do about flowers?


                Also did you have a private function? If so how does that work? I think resort said it is $400 for a table of 10. Do you know exactly what that includes?

                 

                Thanks for any information. I am getting married the end of March!



                #638 Vettiebean

                Vettiebean
                • Jr. Member
                • 165 posts

                  Posted 05 January 2011 - 09:25 AM

                  @ Mocha, I agree so much about how everything is some sort of covert spy mission. I had read (I swear I did) that it was noon arrival to count for the first day. Is there anyway you can send me that portion of your contract? I'll grab mine and double check, too. Thank you so much, Mocha!! 

                   



                  #639 JLR1726

                  JLR1726
                  • Jr. Member
                  • 187 posts

                    Posted 05 January 2011 - 10:01 AM


                    thank you for this!!!
                     

                    Originally Posted by alison15 

                    You do get your originals back of your certificates.  Since we left the day after on a Sunday when the office was closed, they were given back to my parents so if you aren't staying you may want to arrange how to get them back.

                     

                    For private functions you can allow time in between for pictures.  Functions are 4 generally 4 hours unless you want it shorter, over 4 hours you have to pay extra. You can definitely have time in between for pictures, generally your coordinator will recommend it. To book your private functions you can do it 3-4 months in advance.  If you are booking hair appts for bridesmaids or other guests, they will need to have booked already and you will need their booking confirmation number. 

                     

                    They say gratuity is included b/c it's all inclusive but when you see how hard the people are working at your events, you will want to tip them.  I would plan at least $20 for the bartender at any private function, $20 for the personal server assigned to the bride and groom for the private event, $20 for the sound tech, at least $50 for the WC and $20 for her assistant.  I did not tip the priest which was probably a faux pas however, he did not come to our rehearsal so we had no idea what was going on during the ceremony and he made us take a picture with him before the ceremony ended so he could leave as fast as possible after the ceremony so I guess I didn't feel it was warranted.  I would recommend just having extra tip money on you as we didn't realize some of the people we would want to tip and ended up having to borrow money to make sure everyone was covered.  Also the wedding office was not open on Sunday morning so make sure you tip your WC that night or prior too if you are leaving the day after.





                    #640 mochamakes3

                    mochamakes3
                    • Sr. Member
                    • 1,917 posts

                      Posted 05 January 2011 - 10:17 AM

                      Vettiebean - Here is the excerpt from the first page of the wedding contract:

                       

                      ·         Bride and Groom must arrive in Cancun at least three (3) working days (Monday – Saturday) prior to the wedding ceremony to meet with the wedding coordinator and submit all documents. Bride & Groom must be at the resort by check-in time (3:00 PM) or earlier in order to consider day of arrival as the first day.




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