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That're great to hear!  She's my coordinator as well and she usually takes about a week to respond.  She usually responds on Tuesdays or Wednesdays and I figured that's because she's busy doing weddings on the weekend.  But so far she has been helpful with answering my questions. 
 

Originally Posted by mochamakes3 View Post

seasidebride - We were reassigned to Valeria because our original WC had an emergency. She was amazing, so kind and wonderful to deal with. She made sure that everything I had arranged with the original WC went as planned and provided great input for the outstanding decisions. She was available throughout the week for us to bring decorations and make minor changes. Valeria was so helpful throughout the ceremony and directed our guests between the cocktail hour and the dinner reception. She made sure there was a hospitality room nearby the reception location. She stayed with us all day long, even helping to pack up decorations at the end of the night.  I don't think I have any complaints about the service from the MP wedding office. I wish the Miami office had a fraction of their customer service skills.

 



 

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Valeria is awesome.  Communication beforehand is slow but once you get there and see how hard they are working for your events it makes sense because they were busy with other brides! Everything ran so smoothly and mostly due to her.  Every little thing you may not think of, she will.

Originally Posted by seasidebride11 View Post

Valeria Vera Garcia is our on-site wedding planner .  Any thoughts from you ladies that have been or had worked with her before?  Thanks!



 

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I just received the video from our wedding yesterday.  The quality isn't really all that great, but I would totally do it again anyway.  It's so nice to have b/c there are so many things I already forgot about that were on the video.  I was able to use my resort credit for it as well, so basically it was free.  If I was paying for it, I'd probably just get the ceremony and not the extra hours.

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awesome great to hear it! :) i'm also just paying for it with Vacation Dollars
 

Originally Posted by JennW818 View Post

I just received the video from our wedding yesterday.  The quality isn't really all that great, but I would totally do it again anyway.  It's so nice to have b/c there are so many things I already forgot about that were on the video.  I was able to use my resort credit for it as well, so basically it was free.  If I was paying for it, I'd probably just get the ceremony and not the extra hours.



 

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We also used the vacation dollars for the video.  It isn't amazing but it's kind of nice because we can actually here what was being said.  I couldn't understand a word in the wedding because of the acoustics in the chapel.  It's also nice to see the guest and what was going on while we were taking pictures and what not.
 

Originally Posted by Amara3CUS View Post


awesome great to hear it! :) i'm also just paying for it with Vacation Dollars
 



 



 

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I'm so glad that a lot of us were able to use vacation dollars for the video. I would have been so mad if we paid $500 for that video. It was good and we'll watch it again, but way overpriced. Our videographer took off pretty quick, it would have been nice to have some video of the cocktail hour. We also should have had our first dance then to get it included in the pro video.

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I am getting married at the Moon Palace 2 weeks from yesterday!!  Cristina is my wedding coordinator and I was just curious if anyone else had her?  I was looking at past posts, but didn't see anyone mention her name.  Also, we are using a photog at the resort (Lupita).  Has anyone had her? and what did you think of her work?  I noticed people talking about outside vendors, has anyone used the resort for flowers?  I didn't want to deal with getting outside vendors so I was curious as to why so many people use them. Thanks in advance for any help!!

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To be honest most of us used outside vendors because at the time they offered a better price and quality. The flowers provided by MP are absolutely beautiful but I got the same amount and quality for half the price using an outside vendor. As far as photography goes, at the time that I booked their photography options were pricey and the work was average at best. Many of the pictures I saw looked like anyone could have taken it with a regular digital camera. I went with an outside vendor, La Luna, because of their artistic style and exceptional quality!

 

Since then I think MP has hired a new photo company. The more recent work that I have seen looks really good. Try not to worry,everything will be perfect; they are true professionals at MP.

 

Originally Posted by SKeller83 View Post

I am getting married at the Moon Palace 2 weeks from yesterday!!  Cristina is my wedding coordinator and I was just curious if anyone else had her?  I was looking at past posts, but didn't see anyone mention her name.  Also, we are using a photog at the resort (Lupita).  Has anyone had her? and what did you think of her work?  I noticed people talking about outside vendors, has anyone used the resort for flowers?  I didn't want to deal with getting outside vendors so I was curious as to why so many people use them. Thanks in advance for any help!!



 

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SKeller83: I don't have the answers to your questions, but you and I will be there at the same time! I'm getting married 2 weeks from tomorrow! :)
 

Originally Posted by SKeller83 View Post

I am getting married at the Moon Palace 2 weeks from yesterday!!  Cristina is my wedding coordinator and I was just curious if anyone else had her?  I was looking at past posts, but didn't see anyone mention her name.  Also, we are using a photog at the resort (Lupita).  Has anyone had her? and what did you think of her work?  I noticed people talking about outside vendors, has anyone used the resort for flowers?  I didn't want to deal with getting outside vendors so I was curious as to why so many people use them. Thanks in advance for any help!!



 

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