Here's some good info ladies...sorry its kinda lengthy, but I found another girl from Wisconsin (small world) that just got married at the resort...here's what she sent to me about her recent experience...
Hi Missy, That's ok, you didn't creep me out, this is the world of facebook!! I was just surpised to hear that we were on the website! Everyone there treated us like we were royalty. It was amazing! However, some of the staff wasn't as friendly as we normally see in Jamaica. Apprarently, the staff striked a week before we got there so they were, I think, all walking on egg shells. I was surprised too that they let Beverly go! They actually let her go the night before we left! We talked to her on a Friday night and she mentioned that she was going to be there the next morning. Went to see her the next morning before we left and we asked for her and they said she wasn't in. We were puzzled because she said she was going to be there??? So I emailed her when I got home to thank her for what she has done for us and a couple days later I received an e mail from Chandlyn. I asked her about and she said that she no longer is with the company. We went with a huge group of 60 people! I did all the planning with Beverly the day after we arrived.
There really is nothing to do/plan until you get down there. She had a book for flowers, menu choices (cuz you get a sit down meal for at least 16 for free), cake, she set up my hairstyle in the spa, delivered all of the girls flowers and coordinated everything. Anything that you want extra, you'll need to book in advance. I ordered the steel drum band ($400) and she had that booked for me. That was awesome!!!! Did she give you a sheet of options etc??? Also, make sure that you have all documents faxed to them at least 2 months before your wedding date. IE, birth certificates, wedding date & time confirmed, passports etc. Bring notarized copies of them too. They need proof when you arrive. Also, big deal for us......they wanted $400.00 CASH for the minister and document fees. I thought they were going to take credit card for that but they needed cash so bring extra if you want spending cash! THey only filled the ATM's on Monday so we needed to borrow some from everyone else until we went to town to get some. CRAZY. But everything else went so smooth, it was unbelievable. The gazebo was decorated beautifully and we had Champagne toast after! She arranged our dinner for 60 of us and it was great! I wouldn't worry about Chandlyn. She should have documentation on everything. Otherwise, make sure she has all the information that you and Beverly have discussed or arranged. We had a big wedding party of 7 each so I made my own programs for the guests. Otherwise, they charge you $5.00 each.
This was a fabulous resort and you will absolutely love it!! Definately a 5 star!!!!! Oh, one other thing....they don't stock wash cloths in your room. This is a spanish resort and apparently they don't use wash cloths so you need to request. We just made friends with our maid, tipped her generously and we had wash cloths everyday! She also decorated our room beautifully with rose petals all over. Can't say enought about my wonderful experience! I hope that you have a great time as well and congratulations to you!!