Getting resort to respond...help!
Posted 02 November 2009 - 05:24 PM
Posted 02 November 2009 - 07:00 PM
Yes I feel your pain!!! Its very frustraiting.
I resorted to putting the request number in the subject line ie: "2nd Request" "3rd Request" it helped a little.
And calling directly instead of email did help as well.
I'm not sure about your resort but I know at the Riu they aren't technically required to help you start planning until you get there or a month before at the most.
Luckily I have been able to find most of the info i need on this forum! Maybe some other BDW brides can help answer some of your questions quicker?
Hope this helps!!
Posted 02 November 2009 - 07:14 PM
Posted 02 November 2009 - 09:30 PM
Posted 03 November 2009 - 04:18 AM
I concur that a phone call would probably work best - and just keep calling until you get someone - most hotels discourage phone calls outside Mexico, even if they have a special plan - whatever you do, don't try to call between 2-4 when everyone goes to lunch or between 5-7 when most ceremonies take place . If you can afford it, you may want to hire a coordinator and let her have the headache of dealing with the hotel .
Posted 09 November 2009 - 01:49 AM
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