Davids Bridal - My Experience and Your Opinion
Posted 22 July 2009 - 02:16 PM
I'm so sorry for what some of you girls have been through.
I haven't been wedding dress shopping yet, but was thinking about at least having a look at David's Bridal, but after reading this let me tell you there's no way!
Posted 22 July 2009 - 02:31 PM
Posted 22 July 2009 - 02:42 PM
i actually didn't even show up for my original appointment to try on wedding dresses. the day i got engaged i went in to get measured.. i am a BM in my brother's wedding and no shops around here had the dress we are using so i needed to get my measurements and call that store with them. they REFUSED to take the 30 seconds to take my measurements because i wasn't getting a dress from their store. little did they know that they lost out on my wedding dress business because i wasn't getting a BM dress from them!
also, my mom was trying to find a dress for my brother's wedding and went in and asked if she could try on bridesmaid dresses instead. her style is not the typical "mother of the groom" dress style. well the lady told her they wouldn't let her try them on because she wasn't actually a bridesmaid. she made my mom CRY in the middle of the store!!
i'm glad to hear that some of you did have good experiences there though, because i'd hate to see brides not getting their dream dress or BM dresses just because of their terrible customer service!
Posted 22 July 2009 - 03:18 PM
First, they didn't even know what a birdcage veil was, after I told them to stop putting tiaras on me, I already had a veil. Then they charged me $1 for a color swatch. Are you serious? Not to mention I've had vendors bugging me on my cell phone, after I checked the "Do not Contact Me" box when I filled out the information sheet. Then, they order one of my bridesmaids dresses in the wrong size. Then proceed to tell me that they almost couldn't order it, since it was being discontinued.
Not to mention the bridesmaids shoes I had to run all over town for, since they had also been discontinued as well, even after I specifically asked them if they would be discontinued.
They really are the Wal-mart of bridal salons, that's for sure. And they never prove me wrong everytime I walk in there. The list goes on and on- I feel your pain.
Posted 22 July 2009 - 09:49 PM
I have had a good experience there and a bad one when standing up in friends weddings. They seem very unconsistant with their service and dresses.
Posted 22 July 2009 - 09:59 PM
Posted 22 July 2009 - 10:00 PM
Maybe it won't make a difference, but at least I voiced some of our concerns & we can only hope!
Posted 22 July 2009 - 10:59 PM
Posted 23 July 2009 - 11:21 AM
Posted 23 July 2009 - 11:36 AM
So, they finally got my dress altered the way it should have been done to begin with. It is a little bit tight around the ribs but I dont want them touching the dress any more. I can deal with it being tight. So when we were getting ready to check out, I was ambushed. The lady asked if I posted a blog which was bashing DB. She actually gave me a print out of the first page of this thread. She told me it would be in my best interest to take this blog down. HA!! No way lady. I am telling everyone I can about my horrible experience with your store!!! The more people that know the truth, the better. I didn't really think I was bashing DB anyways...i was just telling the facts of the case. So, thank you all for all of your feedback. I am still interested in hearing other peoples experiences there, so feel free and keep this thread going. It might come in handy if I decide to go to the media about this (or have to defend myself in a lawsuit.)
..Oh, by the way, they were soooo generous and told us they would refund $50.00 to us. That is so nice of them considering they are a huge corporation who (according to corporate) can afford to lose business. Wierd!
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