Is there anyone else you can contact at the resort/Iberostar company? It sounds like you've got record of previously communicating your plans, for a handful of people you would think they would just accommodate, especially with 4 of them being your photographers who are working, not guests.
I feel like I'm increasingly hearing about challenges with dealing with this resort, especially around what they communicate as being allowed and then at the last minute changing direction. I'm certain that at the end of the day you'll have an absolutely fabulous time and a memorable day but wouldn't it be nice if the entire experience (including dealing with the resort YOU chose) was an absolutely positive one?! Good luck girl!
Originally Posted by luvmoo
*sigh* you guys are lucky!! i just got an email from Silvia at the beach.. ( as i sent her my final wedding details sheet) and i have told her several times what our plan was prior to this... and she said nothing.. Now that i put on the final details that we wanted there is an issue!
So i put on there that my total number of guests is 38, however my photographer is bringing 3 people, which puts us to 41 people. I told her i wanted a SEMI private dinner, with a bonfire. she then responded and told me that we have the numbers to rent the steakhouse, and to consider this because they cannot accomodate more than 30 people for a semi private. ( which doesnt make sense to me!!! as what do those who have more than 30 people.. but less than 40? they can't eat?!?!?!) ugh!
Anyway.. i wrote her back and stated this was not n option for us. we want the semi private dinner as stated.. along with the bonfire on the beach. renting the steakhouse and having the bonfire is NOT in our budget. and so i wrote her back and told her i wanted semi private. and if they won't let me then i stated i want to know what the other options ASIDE from renting the steakhouse.. is.
I will keep you posted.. but this is stupid!! they have not communicated this prior! now 6 weeks before my wedding they are claiming i will be forced to rent the steakhouse..( pay ALOT extra than our usual plan)