Hi Ladies! Its been forever since I have visited this site (I was recovering from MAJOR reconstructive ankle and foot surgery) But there was somthing VERY important that I needed to let the rest of the furture SMB brides know as well as get some pointers from past brides....
Our wedding Is April 30th, and we had just shipped box #1 of 4 down to cecilia and the resort by Fex-Ex. We followed the shipping procedures very closly as well as double checking with Cecilia as to exactly how this should be done. Well to our surpize.... the box WAS STOPPED in customs down in Mexico (Cancun to be exact). At first we were told that a "trace agent" would be assigned to our case and who would call in the 'argricultural department' to test the items in this package to make sure everything in this box was ok to be cleared. Real long story short.... after numerous phone calls to both Fed-Ex, Cecilia, Mexican Customs and the "trace agent' (which we are still not sure exactly who or what a "trace agent" is lol) we have found out that our entire shipment will be returned to us! And not to even TRY to send the rest of our boxes!
The customs in Mexico had made it very clear that NO PERSONAL ITEMS may be shipped to Mexico... whatsoever! Personal items in thier eyes inclde... and item that will be used, or consumed by a person, (we knew that food could not clear cusotms so there was no food itmes. But every thing else is EVERYTHING personal in thier eyes! We had a cake topper, Wedding guest book, Personal photo frames with family pictures, wedding favors, sand ceremony vases and sand for this ceremony! that was only that box! We still had other boxes with our flutes, cake cutters, and items for our guests welcome bags! My FI and I are so upset over this entire situation. And especially since SMB website has an entire page under "weddings" on shipping procedures.
If any other brides past or future, have any suggestions on what we should do about this situation or what you had done to get your items down to SMB, we really would appreciate any help. The only suggestion that Cecilia has made was to pack these items in our luggage. But, understandably we are nervous about this because not only do we have 4 boxes of items with the items that i had listed but also other wedding decotations and personal items that we wanted to bring to add those personal touches that we had envisoned for our Big day. And since the airlines now have such strict rules about what can and cannot be brought onto a passenger plane, this is completley stressing us out. Our wedding planner here in the states had contacted the TSA about what can and cannot be packed, and thier answer was "no matter if the items are on the list of items that can be packed, every item is still under the descretion of the TSA agent who will be searching the luggage at customs/point of entry into Mexico." After everything that happened with the box that was rejected, I'm not sure if we want to take ANY chances of being held up with any items that may be questionable.
And the other thing that is getting me worried, is that if this box of items was stopped and rejected by itself on a cargo plane without a person, why in the world would it be OK to bring or pack on a pasenger plane with humans?? That part I am just not understanding nor comfortable with. BTW, none of the items are even close to explosives or what not. But only the point of Cecilia saying it would be OK to bring it on a passenger airline.
PLEASE HELP! How did everyone get thier items to SMB?? Any advice would be greatly appreciated! Thank you all so much!