Jump to content


I swear I'm not a snob! If you tried to contact me...

  • Please log in to reply
14 replies to this topic

#1 jillhiggins

  • Banned
  • 386 posts

    Posted 12 June 2008 - 08:34 AM

    I discovered something really horrible a couple of weeks ago...my contact page on my website did not work for seven months. If you sent me a message - I did not receive it during that time period.

    What stinks is that the people who submitted the contact form got a message that said that I had received their message. But I never got it - nor did they get a message letting them know that I didn't.

    I switched web hosts last fall - and they screwed something up in the transfer. I noticed that my bookings slowed down - but I moved to a new state so that was expected. The contact inquiries that I receive from my blog look just like the ones that I receive from my website so I didn't notice.

    I finally figured this out a few weeks ago. So...if you happened to contact me...I am sorry. Just wanted to let you know that I am not a snob. It totally stinks b/c I have a slow fall and winter b/c of their mix up.

    But at least I caught it in time to not miss out on the 2009 bookings that are coming in.

    #2 Alyssa

    • Sr. Member
    • 11,793 posts

      Posted 12 June 2008 - 10:40 AM

      that sucks Jill!!!

      does your website keep a log so you reach out to people?

      #3 Kristy!


        VIP Member

      • VIP Member
      • 6,368 posts

        Posted 12 June 2008 - 10:44 AM

        I'd be so pissed! Good thing you finally caught it.

        #4 lambert13

        • Member
        • 901 posts

          Posted 12 June 2008 - 10:45 AM


          Just bumping this for ya.

          #5 SunBride

          • Sr. Member
          • 1,499 posts

            Posted 12 June 2008 - 10:52 AM

            wow, I'd be freaking out. Hope you are handling it better than I would have. Was there also an email address directly posted or just the contact field? If the email address was there, most people who were very interested would have followed up with an email when they didn't hear back. Some also likely phoned instead, although phoning always requires more effort so probably less would have done this

            Good luck for the coming season.

            #6 BePhoto

            • Jr. Member
            • 202 posts

              Posted 12 June 2008 - 10:55 AM

              Woah - that sucks! - Sorry to hear that!!

              #7 Yari

              • VIP Member
              • 10,928 posts

                Posted 12 June 2008 - 12:18 PM

                Wow, that totally blows. Glad you caught it in time!

                #8 Martha

                • VIP Member
                • 3,906 posts

                  Posted 12 June 2008 - 12:21 PM

                  How awful!

                  #9 Christine

                  • VIP Member
                  • 21,514 posts
                  • Wedding Date:July 20, 2007
                  • Wedding Location:Napa, California
                  • LocationReno, NV

                  Posted 12 June 2008 - 12:21 PM

                  Jill that really stinks, sorry about that, at least you figured it out and had some time to settle in to your new place.
                  Christine + Will (married 7/20/07) + Ainsleigh (born 6/25/08) + Nolan (born 11/9/10) + Delaney (born 12/31/13) = One Very Happy Family!

                  #10 ACDCDCAC

                  • Moderators
                  • 25,218 posts
                  • Wedding Location:Santa Maria Bay Beach, Cabo San Lucas, BCS, Mexico
                  • LocationSeattle

                  Posted 12 June 2008 - 12:24 PM

                  wow, could you sue for lost work $? that sucks for sure..

                  0 user(s) are reading this topic

                  0 members, 0 guests, 0 anonymous users