Thanks ladies, and I totally agree. I am going to write to her boss and ask about the commissions I did not even think about that. I mean I feel bad but than I don't. I know she is so overwhelmed but than under extrenuating circumstances like these other agents should get involved and help out to.
I had to call everyone of my guests. She should have offered to do that. Than she messed and said she got confused and sorry and it was just a mess. If I knew we were all going to have to do the work ourselves I would have never gotten a TA what is the point. Ya thankfully none of my guests had any issued with the cc companies either but that is not even the point.
The other thing was certain amounts I was given did not match. It turned out this one was booked for just the room and someone else had the flights, or they were two flight charges bundled into one. As a TA how can you not know this.
Worst by the time this was all resolved and everyone went to book the flights had gone up even more!
For now I am just glad we are all getting there. However I have to think how to word it and do it but some how this travel agency will compensate us for all the money we had to shell out and all the work I had to do.
Any ways enough with me being the debbie downer around here lately lol thank you so much for everyone support. I wouldn't have been able to get through this without your girls.