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I've gotten a response from Michael, Riu's Photographer


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#41 Dbld78

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    Posted 22 February 2008 - 11:45 AM

    Quote:
    Originally Posted by CaliaA07
    Wow. OUCH! I didn't know my WEDDING pictures were so horrible when I paid for them. I know Michael is getting a bad rep. But he was great for us. I had 6 family members ALL taking pictures. I have over 1000 pictures OTHER than Michaels and I did not pay extra for them to photograph. If you're nice to him he'll be nice back. We only spent about 200 - 300 bucks on photos with Michael. I got so many compliments on the ones I framed. They are small on the computer b/c I had to shrink them to fit them. To me they are gorgeous and worth the money. I got TEN b/c I didn't want to upgrade AND then I had him print all the extras that I wanted to frame and those I can't put online seeing as they are in frames on the wall. I got TEN to a disk but not just ten. My DH is a student and I don't have buttloads of extra money for photos. Michael told me personally he keeps pictures indefinitely and I can come back later and get the same price I paid originally to get more pictures.

    I am not taking his back b/c I know he has changed policy I see both sides to this. I just got a little tiffed at the above remark. I find it rude to put down someone elses wedding pictures. I wish all the brides the best. Personally I think people are getting fired up. I would personally do what Heidi did and contact the RIU sales.

    I need to apologize for my harsh wording. I certainly may have rushed to judgement on the images that I saw. Of course it was you wedding day and you do look amazing and you'll treasure these images forever as you should.

    Being a professional photographer as well as a bride I would have to say that this is NO WAY to do business, it's not good for the club nor is it good for the brides. Everyone is entitled to their own opinions and alothough I may have made those statements, I really didn't think that they were something that someone who calls themself a professional should be giving his clients. But then again being a photographer I might have a different way of looking at it.

    So I apologize if I offended you. You love them and that's all that should matter....

    #42 jaychristensen

    jaychristensen
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      Posted 25 March 2008 - 10:38 AM

      I just thought I would share the email I just got from the wedding sales coordiator at RIU, which was cc'd to Chandlyn. I felt a huge relief that we should not run into complications on the wedding day.

      Dear Jocelyn,

      Thank you for contacting RIU Weddings Sales Department.

      I would like to confirm that if your friend will be part of your wedding guests, there will be no problem if he takes your wedding pictures. There will be no problems with Michael or fee if you don't use the photographer of our Hotel.

      I am "cc" to Ms. Chandlyn Edwards, our On Site Wedding Coordinator in Ocho Rios, so she can be informed about this matter. If you shall require further assistance, please do not hesitate to contact me.


      Warm Regards,

      Valeria Munguia
      Weddings Sales Coordinator
      Ocho Rios & Negril, Jamaica
      Weddings By Riu
      America's Division
      Email: weddings05@riu.comwww.weddingsbyriu.com
      **In order to have a wedding at our RIU Hotels & Resorts, the couple and the 80 percent of the total amount of the wedding guests must stay at the hotel where the wedding will be performed. This is a strict Riu policy we must follow.
      Jocelyn & Cory
      RIU Ocho Rios

      #43 Bride010101

      Bride010101
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        Posted 25 March 2008 - 02:01 PM

        Quote:
        Originally Posted by jaychristensen
        I just thought I would share the email I just got from the wedding sales coordiator at RIU, which was cc'd to Chandlyn. I felt a huge relief that we should not run into complications on the wedding day.

        Dear Jocelyn,

        Thank you for contacting RIU Weddings Sales Department.

        I would like to confirm that if your friend will be part of your wedding guests, there will be no problem if he takes your wedding pictures. There will be no problems with Michael or fee if you don't use the photographer of our Hotel.

        I am "cc" to Ms. Chandlyn Edwards, our On Site Wedding Coordinator in Ocho Rios, so she can be informed about this matter. If you shall require further assistance, please do not hesitate to contact me.


        Warm Regards,

        Valeria Munguia
        Weddings Sales Coordinator
        Ocho Rios & Negril, Jamaica
        Weddings By Riu
        America's Division
        Email: weddings05@riu.comwww.weddingsbyriu.com
        **In order to have a wedding at our RIU Hotels & Resorts, the couple and the 80 percent of the total amount of the wedding guests must stay at the hotel where the wedding will be performed. This is a strict Riu policy we must follow.

        Thanks! That is great to hear. :)

        #44 Heidi

        Heidi
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          Posted 25 March 2008 - 09:15 PM

          Quote:
          Originally Posted by jaychristensen
          I just thought I would share the email I just got from the wedding sales coordiator at RIU, which was cc'd to Chandlyn. I felt a huge relief that we should not run into complications on the wedding day.

          Dear Jocelyn,

          Thank you for contacting RIU Weddings Sales Department.

          I would like to confirm that if your friend will be part of your wedding guests, there will be no problem if he takes your wedding pictures. There will be no problems with Michael or fee if you don't use the photographer of our Hotel.

          I am "cc" to Ms. Chandlyn Edwards, our On Site Wedding Coordinator in Ocho Rios, so she can be informed about this matter. If you shall require further assistance, please do not hesitate to contact me.


          Warm Regards,

          Valeria Munguia
          Weddings Sales Coordinator
          Ocho Rios & Negril, Jamaica
          Weddings By Riu
          America's Division
          Email: weddings05@riu.comwww.weddingsbyriu.com
          **In order to have a wedding at our RIU Hotels & Resorts, the couple and the 80 percent of the total amount of the wedding guests must stay at the hotel where the wedding will be performed. This is a strict Riu policy we must follow.
          Perfect! Jocelyn, we're so CLOSE!!! eeeekkk!!!
          Married April 4, 2008 at the Riu Ocho Rios!

          #45 Spazz

          Spazz
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          • 10,482 posts

            Posted 25 March 2008 - 10:17 PM

            Quote:
            Originally Posted by jaychristensen
            I just thought I would share the email I just got from the wedding sales coordiator at RIU, which was cc'd to Chandlyn. I felt a huge relief that we should not run into complications on the wedding day.

            Dear Jocelyn,

            Thank you for contacting RIU Weddings Sales Department.

            I would like to confirm that if your friend will be part of your wedding guests, there will be no problem if he takes your wedding pictures. There will be no problems with Michael or fee if you don't use the photographer of our Hotel.

            I am "cc" to Ms. Chandlyn Edwards, our On Site Wedding Coordinator in Ocho Rios, so she can be informed about this matter. If you shall require further assistance, please do not hesitate to contact me.


            Warm Regards,

            Valeria Munguia
            Weddings Sales Coordinator
            Ocho Rios & Negril, Jamaica
            Weddings By Riu
            America's Division
            Email: weddings05@riu.comwww.weddingsbyriu.com
            **In order to have a wedding at our RIU Hotels & Resorts, the couple and the 80 percent of the total amount of the wedding guests must stay at the hotel where the wedding will be performed. This is a strict Riu policy we must follow.
            That sounds really promising! I'm praying that you girls don't have any issues.

            #46 crawford2B

            crawford2B
            • Jr. Member
            • 244 posts

              Posted 26 March 2008 - 12:40 AM

              I would like to add some comments to this thread. We used Michael when we went. He was great!! We didn't want to pay a lot for pictures. We were only going to get the 30 pics on a CD. Then we saw his work and it was amazing!! So we ended up getting more. you only do it once! After we got all of our pictures back, the ones we took were good but his were better. There was a shadow in almost all of them. I also saw a list of weddings that they had scheduled and next to quite a few of them it said own photographer. I don't think he is really going to kick someone out of your wedding. like Calia said if you are nice to him he would be nice to you. Here are the pictures he took and the pictures we took. I hope you can see the difference online. Oh Calia I loved your pictures also!!!

              Michaels pics.:
              Slideshow of Wedding 1 - Photobucket - Video and Image Hosting

              Slideshow of wedding 2 - Photobucket - Video and Image Hosting

              Our pics:
              Slideshow of our wedding pics - Photobucket - Video and Image Hosting

              #47 crawford2B

              crawford2B
              • Jr. Member
              • 244 posts

                Posted 26 March 2008 - 12:47 AM

                One more thing i forgot. They can take ANYTHING out of the pictures in the photo shop. They took out any people, boat, bouies, the blue wrist band (HA!). I wasn't there to remind my hubby! So the photo shop will cut it out. Also because we ordered more pics on a CD he gave us the 10 that were not supposed to be home use rights on it to copy at home.
                I also second that he keeps all of the pictures that he takes and you can always order. He told us he still has his from his first wedding he did when they opened. Heidi I just noticed that you leave so soon!!!!!! Congrats! How exciting!!!

                #48 drbrainfreeze

                drbrainfreeze
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                  Posted 26 March 2008 - 10:29 AM

                  I'm so glad that this has been worked out for everyone. I know its been a point of stress.

                  Crawford, how many pics did Michael take in all? Was it hard to narrow them down? Dive you a low-res CD with everything that he took so you can order more later?

                  #49 jaychristensen

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                  • 70 posts

                    Posted 26 March 2008 - 12:30 PM

                    Quote:
                    Originally Posted by Heidi
                    Perfect! Jocelyn, we're so CLOSE!!! eeeekkk!!!
                    Hi Heidi!!! I know...it's really crazy that it's actually here!!! I cannot wait! I hope you guys have a really wonderful wedding!!! Maybe we'll see you there!
                    Jocelyn & Cory
                    RIU Ocho Rios

                    #50 Birdie07

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                      Posted 26 March 2008 - 05:23 PM

                      Thanks! I had to say they do take everything out. We didn't want the paper the judge held and they took it out. It was really hard to do but they did it. Michael took about 1500 pics I think? We spent hours narrowing them down!




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