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Online/phone Vs In-Person Travel Agent


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#1 Msmimi

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    Posted 29 October 2014 - 04:28 PM

    Looking for a great travel agent in Edmonton and wondering what your thoughts are on dealing with an online/phone travel agent vs one that you can go see in person. Any concerns not being able to see them in person? Looking for some recommendations from this helpful group.



    #2 calgarybride2015

    calgarybride2015
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    • 4,506 posts
    • Wedding Date:January 21, 2015
    • Wedding Location:Grand Sirenis Riviera Maya
    • LocationCalgary, AB

    Posted 29 October 2014 - 04:38 PM

    I'm in Calgary and my travel agent lives in BC. I couldn't find one here to see me/call me back so I used this lady as she is a friend of a friend. I don't regret it for a moment. We email all the time and when we really needed to figure things out we called eachother. She's been fantastic.


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    -Kim

    Married on 2015/01/21 at the Grand Sirenis Riviera Maya with 43 guests in attendance   :)

     

    Planning Thread - http://www.bestdesti...s-riviera-maya/

     

    Wedding Pictures http://www.bestdesti...ra-maya/page-36

     

    Wedding Review http://www.bestdesti...31#entry1885600

     

     


    #3 TinkerSofi

    TinkerSofi
    • Sr. Member
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    • Wedding Date:August 13, 2015
    • Wedding Location:Azul Fives Playa del Carmen
    • LocationCanada

    Posted 29 October 2014 - 04:43 PM

    I have a local TA and we communicate through phone and e-mail for the most part. We've only met her once before going with her. I think the first meeting needs to be in person, but can easily be arranged through skype. After that, phone and e-mail is more than enough. 

     

    We've been working with LaurieLee from PierOne travel. She's based in Calgary and so far she's been great with us. I think talk to a few TAs and see what they offer you. It depends what hotel you want to book with, you are better off working with a TA with good relationships with that resort. They're in a better position to offer you deals. 



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    #4 cfinkenbine

    cfinkenbine
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    • Wedding Date:May 15, 2015
    • Wedding Location:Barcelo Riviera Maya

    Posted 29 October 2014 - 04:49 PM

    I've only met with my TA twice (she's local). We communicate via phone/e-mail.



    #5 kmk2016

    kmk2016
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    • Wedding Date:February 29, 2016
    • Wedding Location:Azul Sensatori- Riviera Maya
    • LocationCalgary Canada

    Posted 30 October 2014 - 03:24 AM

    I have the same TA as @TinkerSofi and 99% of our communication is via email or phone. She is great.

    #6 puravida2015

    puravida2015
    • Jr. Member
    • 210 posts
    • Wedding Date:April 17, 2015
    • Wedding Location:Dreams Las Mareas

    Posted 30 October 2014 - 03:58 AM

    The key is to establish some type of rapport. You can do that via phone, email or in person. If you can do that and they are good at their job then you should be in good hands. My TA is in a completely other state than me. But we are constantly talk via email, phone and text and she's been getting a lot done for me. So for me personally, I don't need for her to be in close proximity.



    #7 Mrsktobe

    Mrsktobe
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    • Wedding Date:November 11, 2014
    • Wedding Location:Grand Bahia Principe Akumal/Blue Venado Beach Club
    • LocationOkotoks, AB

    Posted 30 October 2014 - 10:51 AM

    I've never met my travel agent as she is in la sale, Ontario but she is fantastic. I'm apart of the "Bahia Lover's" group on facebook and she was highly recommended on there and I have had no regrets using her as she is extremely knowledgeable on the resort we are staying at and has great rapport with the people there :)

    #8 Msmimi

    Msmimi
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      Posted 30 October 2014 - 01:03 PM

      Many thanks for the advice :)



      #9 calgarybride2015

      calgarybride2015
      • Sr. Member
      • 4,506 posts
      • Wedding Date:January 21, 2015
      • Wedding Location:Grand Sirenis Riviera Maya
      • LocationCalgary, AB

      Posted 30 October 2014 - 01:11 PM

      I've never met my travel agent as she is in la sale, Ontario but she is fantastic. I'm apart of the "Bahia Lover's" group on facebook and she was highly recommended on there and I have had no regrets using her as she is extremely knowledgeable on the resort we are staying at and has great rapport with the people there :)

       

      I just realized you are getting married on Remembrance Day!


      -Kim

      Married on 2015/01/21 at the Grand Sirenis Riviera Maya with 43 guests in attendance   :)

       

      Planning Thread - http://www.bestdesti...s-riviera-maya/

       

      Wedding Pictures http://www.bestdesti...ra-maya/page-36

       

      Wedding Review http://www.bestdesti...31#entry1885600

       

       


      #10 babygirl99

      babygirl99
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        Posted 10 April 2015 - 12:37 PM

        I've only met with my agent once, we do most communication over phone and email, but she is in Edmonton and she is amazing and specializes in destination weddings - in case you don't have anyone yet Megan @ Baconko Travels mbaugh@baconkotravels.com






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