Originally Posted by DanielleJasmine
Hello My Fellow Wedding Planners,
So this pretty much goes out to everyone as I'm struggling with booking my group rate through a Travel Agent for the Grand Palladium and could use some perspective on what others are doing/have done.
I understand that the resort directs you to contact their official booker, Fiesta Hotel Group, but has anyone booked through Vacation Store Miami? Their rates online are cheaper, but I'm not clear if they offer group rates or not.
Also for anyone having larger groups, did you contract directly with the resort (fiesta hotel group) for your group rates or go through a travel agent?
And, last but not least, does anyone have a travel agent that they used and could recommend?
I have been in contact with both...the hotel and a separate travel agent. I found an email address for the group booking manager - firstname.lastname@example.org and inquired about the group rates. Chevonne Palmer is the sales manager and she was able to send me a quote. She said that my guests would be able to contact her to confirm a booking, but would have to fax/email her a credit card authorization form (with all of their info on it). I'm not sure how comfortable my guests would be with that option.
I also contacted an agent at my local Liberty Travel, just to see if the quotes were comparable, which they were. Liberty Travel will handle all of the bookings and payments, and are also able to book airfare. So this is probably the option that I will go with.