I am SO SORRY to hear bad things about a vendor.
That is why I am happy to inform you that due to other complaints that I have heard before from clients about other wc or vendors in the area, two years ago, my partner and husband, Arwed Lentz and myself, got the idea to create an association to help the Brides that want a "Safe Destination Wedding" to have a referral about which vendors are Professional and reliables and wich are not.
It is a civil non profit association constituted last year in Playa del Carmen:
"Association of Professional Independent Wedding and Event Coordination in Quintana Roo" (ACIBEP).
The association is going to offer updates about the wedding business and will invite WC to take courses and certifications in order to avoid the non professional WC in the area and keep the Destination safe from non reliable WC and vendors.
When you have a Destination Wedding you have some "safe" options for choosing your vendors:
- To trust in your Hotel's vendor. Which not all the hotels are reliable since some of them, let the entrance of some vendors, only if they get a commission, regardless the quality of their services)
- To hire a Professional WC. Which is wise because more than an expense is an investment since she will be the responsible to hire only reliable vendors for you and be there with you all the time, before, during and sometimes after the wedding date for a stress free wedding.
- If you decide to plan your own weeding. Then ask for "real" references and "real" photos from your vendors so you do not have to take the risk.
A Professional WC will be always responsible for all the vendors and it will be much easier if you trust on the vendors she is suggesting because it is very difficult to coordinate vendors that she does not know or trust. That is why I do not believe in the "day of coordination" since it can not be possible to coordinate a bunch of vendors that you do not know how they work in one single day, in that case you can do it for at least one month but not less.
Please remember that when you hear about certain service is half of price that the rest of the vendors, it should be something wrong or hidden!
I have some brides that tells me: "Yazmin, I have found a transportation that is 30 usd. cheaper that the price you are giving me"
Then I say:
"What is the model and year of the Van?, Does the air conditioned is working?, What about the smell, is good? and the driver? is he dress properly and will behave well, not asking for tips or show up drunk?..."
There are so many details behind the price and vendors and sometimes brides do not think about it... and that is why we are there for.
We will keep you posted about the association that is already conformed by other 3 well known Professional WC in the area but you will be notice properly by this forum, to not being seen as advertising.
All our Best,
Yazmin De La Mora Torreblanca