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Well I'm still receiving emails from Sandra in regards to our wedding in March 2009, so it may be a "soft transition" to her new position. I wouldn't be too worried (but I know, easier said than done!)

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Hey rachelannmartin when about's in March is your wedding. I live just north of Toronto but my fiancee and I are looking at April 5 - 12 2009 for our wedding.

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I e-mailed Sandra about the move and she wrote me back. She said that she is still working in the same office at the hotel and will still be around if there is a problem but that Landy will be taking care of my wedding now.

I think Landy will do fine. She said she was going to be there for a couple of days more...

She also said she is going over her weddings with Landy to update her on everyone's details.

I saw Landy do a few weddings when I was there last and she did a wonderful job. I'm not worried.

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Quote:
Originally Posted by rachelannmartin View Post
Just received our confirmation for March 18, 2009! Here are the updated documents...
Ladies concerned about the new dinner policies, pages 15 through 19 are information
Congrats Rachel!!! Things are a little slower in Mexico... I think my TA called it "island time" but everything turns out GREAT at DT. Welcome to the team!cheer2.gif

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Even with the new info package it's still confusing! It frustrates me so much because I am a real perfectionist about communication (both in my personal life and most importantly for work). I always put lots of details and organize the information so that it's clear, and I find this is the exact opposite. First they say groups of 20 or more must be in the ballroom, but then they talk about being able to rent a private restaurant (so maybe what they really mean is groups of 20 or more go in the ballroom unless you rent the restaurant privately?) Also it's funny that they say you must have "up to 40 people" to rent the restaurant privately, what I think they mean is minimum 40 people (whereas up to = maximum!)

 

The booklet also says only portofino can't be closed privately, but that doesn't seem to be what some of you girls have been hearing.

 

They also give very little info about the outdoor options and whether there are extra costs or which packages includes it for free and minimum or maximum amount of people

 

And next to the blurb about the Ballroom dinner, they show a picture of the El Patio Terrace set-up (misleading).

 

And on page 13 it says you can reserve one of the restaurants "if you are not getting any of the wedding packages" which is weird because it makes it sound like it's only if you aren't getting a weddign pacakge, but in reality most people get the wedding package and then do the dinner in a restaurant (paying the private fee if necessary)

 

I guess the problem is that they have different policies depending on if you are having a small group (under 20), if you have a large group with public dinner and a large group with private dinner, but they aren't clear about saying which rules apply in which of those 3 cases.

 

Sorry for the long ramble but it really annoys me! They would be getting way less emails from confused brides (taking up so much of the coordinators' time to respond) if the info package was clearer

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Congrats Denise!

 

Be prepared for long waits in between emails and other communications from the wedding team but if you have any questions, don't hesitate to ask here on the forum...we're all going through the same thing or have already "been there, done that!" :o)

We're downtown TO right now and thinking about moving out Guelph way. A destination wedding is the way to go!!

Congrats again and enjoy!

 

 

Quote:
Originally Posted by Denise L View Post
Hey rachelannmartin when about's in March is your wedding. I live just north of Toronto but my fiancee and I are looking at April 5 - 12 2009 for our wedding.

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Does anyone know how the divorce paperwork needs to go. My fiance has been divorced for approx 9 years. Do we still need to bring his paperwork down, and have it translated? This costs a lot of money so I didn't know if there was a timeline etc, so if you have been divorced more than 10 years you don't need to bring the paperwork...anyone know??

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