Hyatt Regency Aruba Resort & Casino Wedding Review - May 30, 2010
Posted 18 June 2010 - 11:40 AM
I love being a Mrs.!
Posted 18 June 2010 - 03:24 PM
You looked beautiful, though, and when all is said & done, you're married! And in a gorgeous location! I'm sure your review will help lots of future Aruba brides so thank you for your honest review!
Posted 19 June 2010 - 01:46 AM
Posted 20 June 2010 - 09:00 AM
Posted 21 June 2010 - 11:22 AM
Posted 21 June 2010 - 05:47 PM
now....i really really really think that you or hubby should write a letter to the president and every single VP that Hyatt has. it doesn't matter that they are run independently, the company name is still respresented as a whole. i can't believe that such a reputable chain (you are paying for a brand and that brand comes with a certain expected level of service) would drop the ball on one of the most important days of your lives and have the nerve to blame it on "bad luck"! WTF!!!! i understand that things happen and people aren't always on their "a game" BUT as a provider of customer service you do ANYTHING and EVERYTHING to make it up to your guest!!! they should have bent over backwards for you and offered much more.
sorry i'm in the service industry and this just got me all wound up!!!! we make things up to people all the time even when they don't have a legitimate claim. it pisses me off that they aren't doing more for you
Posted 22 June 2010 - 10:57 PM
Thanks for sharing your review and the pictures of your trip! Aruba brides are few and far in between and I know this will be very helpful to others.
It's a shame that things didn't go better but you can't tell in your pictures. The most important thing is that you're married to the man you love and you had your loved ones around you.
The rum with personalized labels is a wonderful idea. At first I was going to keep the regular label but love how yours turned out. We're all set with Ethan and will have them delivered to our hotel.
Posted 24 June 2010 - 12:18 PM
Sheree - thanks! Enjoy the rum, your guests will love it (we ordered extras and still ran out coz everyone wanted more). Plus Ethan gave us a huge bottle as a present with our custom label on it. So very nice of him. Less than a month left for you!!!!
Posted 22 July 2010 - 10:37 PM
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