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AMAZING BDW Travel Agent: Wendy Hicks!!! I HIGHLY recommend her!

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54 replies to this topic

#41 Olivia Waugh

Olivia Waugh
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  • 25 posts

    Posted 23 October 2012 - 03:37 AM

    And not only that, she responds super fast, is just a doll to talk to on the phone- she is just fabulous!



    #42 nishendu

    • Newbie
    • 2 posts

      Posted 09 November 2012 - 07:51 AM

      I second that as father of the bride. We just had a wedding in Mexico recently. I would go one step further. Time to contact Wendy is BEFORE you pick a resort and try to deal with their wedding coordinator. When we ran into some difficulties with a place, she was very supportive, helpful and caring. She went to bat for us even though she did not have to. She always responded quickly, works on Saturdays. She is available if you run into trouble in Mexico to help. 

      As the father of the bride I even invited her to our wedding! One place where most brides and grooms can be helped is in picking the right resort. Wendy has many options and she is very familiar with Mexico. 

      #43 nishendu

      • Newbie
      • 2 posts

        Posted 09 November 2012 - 07:55 AM

        As a father of the bride, I would highly recommend Wendy. Here is why.

        1 She truly cares.

        2 She is prompt and organized, loves to send reminders!

        3 We had a problem with a resort that we had picked, but she went to bat for us; She did not have to. 

        4 She called us in Mexico at the first hint of a problem.

        5 She obviously loves her work. 

        6 BEFORE YUO PICK A RESORT (AND A WEDDING COORDINATOR FOR THE RESORT), call Wendy! She has extensive knowledge of various places in MExico. She travels there and sees the places herself. 

        I would not use any one else especially if you have a large wedding. 

        #44 TammyWright


          Admin & Owner

        • Administrators
        • 11,681 posts
        • Wedding Location:Dreams Los Cabos

        Posted 09 November 2012 - 10:13 AM



        I heard about some of the problems you were having (elevator, right?) and Wendy did the right thing in contacting the resort to help try to resolve the issue.


        You are absolutely right.  One of the reasons to use a travel agent that specializes and has experience in destination weddings is because we have worked with many resorts and some resort do better weddings than others.  We have spent years cultivating relationships with these resorts and go to bat for our clients.

        Founder and Owner of BestDestinationWedding.com  /  Bride & Groom Fly FREE Promotion

        Looking for a travel agency that specializes in Destination Weddings-CLICK HERE?  We are an award winning travel agency and you can read our reviews here.
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        #45 TA Wendy

        TA Wendy


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          Posted 10 November 2012 - 09:31 AM

          Thank you so much for your kind words! You are correct.. I DO love my job and the friendships developed with the couples and guests I work with is very rewarding!

          I take my responsibility to the group very seriously and I feel very honored to be trusted with taking care of the travel for such an important event in couple's lives!

          I feel very badly that there were some issues on site for you and am continuing to pursue a remedy for you to make up for the inconveniences you experienced, especially with regards to the non functioning elevator. I will keep you apprised, and in the mean time I offer my biggest congratulations to the bride and groom!

          Looking for a travel agency that specializes in Destination Weddings? We are an award winning travel agency and you can read our reviews HERE.

          Awards and recognition:

          Travel Impressions Best of the Best 2011, 2012, 2013, 2014, 2015, 2016
          Palace Resorts Gold Agent 2014
          Palace Resorts Platinum Agent 2015, 2016, Certified Palace Pro Wedding Specialist
          Hard Rock Resorts WOW Certified wedding specialist
          AM Resorts Master Agent
          Certified Mexico Tourism Board Travel Expert

          #46 zeman321

          • Jr. Member
          • 280 posts

            Posted 15 January 2013 - 01:00 PM

            Good to hear that Wright has great travel agents! We are at the very beginning of planning...don't even have a date yet...and are looking for someone to help! I e-mailed Wendy Hicks on your recommendations. Thanks!

            #47 elissae

            • Member
            • 631 posts
            • Wedding Date:April 2, 2013
            • Wedding Location:Riu Palace Riviera Maya
            • LocationClifton Park, NY

            Posted 20 January 2013 - 09:24 PM

            Wendy is our TA and we absolutely LOVE HER! We've been working together for over a year now and I would be lost without her! She is not only amazing as a TA, but I am fortunate enough to call her a friend! Communication - A+, response time -A+, kmowledge - A +....I could go on forever!!! Thank you for everything Wendy! We are at the home stretch!!! xoxo

            Blissfully married since April 2, 2013.

            #48 AnaSteele58

            • Jr. Member
            • 381 posts

              Posted 18 February 2013 - 02:18 PM

              She sounds great! I'm going to reach out to her. :)

              #49 Amberya17

              • Newbie
              • 28 posts

                Posted 13 June 2013 - 12:23 PM

                We've been working with Wendy the last couple of months and she's doing a fantastic job for us. She always responds to emails so quickly! Highly recommend!

                #50 NJBride2014

                • Jr. Member
                • 441 posts
                • Wedding Date:September 13, 2014
                • Wedding Location:Le Blanc Spa Resort
                • LocationCancun, Mexico

                Posted 07 July 2013 - 04:59 PM

                I'm also using Wendy Hicks.  We just put our deposit down for a room block and she has been great to work with.  Now its time to order my save the dates and send them out soon  

                43 guests plus bride and groom.... ;)


                Engagement Photos - http://www.bestdesti...y/#entry1827276


                Planning Thread - http://www.bestdesti...y/#entry1860630

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