And not only that, she responds super fast, is just a doll to talk to on the phone- she is just fabulous!
AMAZING BDW Travel Agent: Wendy Hicks!!! I HIGHLY recommend her!
Posted 09 November 2012 - 07:51 AM
I second that as father of the bride. We just had a wedding in Mexico recently. I would go one step further. Time to contact Wendy is BEFORE you pick a resort and try to deal with their wedding coordinator. When we ran into some difficulties with a place, she was very supportive, helpful and caring. She went to bat for us even though she did not have to. She always responded quickly, works on Saturdays. She is available if you run into trouble in Mexico to help.
As the father of the bride I even invited her to our wedding! One place where most brides and grooms can be helped is in picking the right resort. Wendy has many options and she is very familiar with Mexico.
Posted 09 November 2012 - 07:55 AM
As a father of the bride, I would highly recommend Wendy. Here is why.
1 She truly cares.
2 She is prompt and organized, loves to send reminders!
3 We had a problem with a resort that we had picked, but she went to bat for us; She did not have to.
4 She called us in Mexico at the first hint of a problem.
5 She obviously loves her work.
6 BEFORE YUO PICK A RESORT (AND A WEDDING COORDINATOR FOR THE RESORT), call Wendy! She has extensive knowledge of various places in MExico. She travels there and sees the places herself.
I would not use any one else especially if you have a large wedding.
Posted 09 November 2012 - 10:13 AM
I heard about some of the problems you were having (elevator, right?) and Wendy did the right thing in contacting the resort to help try to resolve the issue.
You are absolutely right. One of the reasons to use a travel agent that specializes and has experience in destination weddings is because we have worked with many resorts and some resort do better weddings than others. We have spent years cultivating relationships with these resorts and go to bat for our clients.
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Posted 10 November 2012 - 09:31 AM
Thank you so much for your kind words! You are correct.. I DO love my job and the friendships developed with the couples and guests I work with is very rewarding!
I take my responsibility to the group very seriously and I feel very honored to be trusted with taking care of the travel for such an important event in couple's lives!
I feel very badly that there were some issues on site for you and am continuing to pursue a remedy for you to make up for the inconveniences you experienced, especially with regards to the non functioning elevator. I will keep you apprised, and in the mean time I offer my biggest congratulations to the bride and groom!
Awards and recognition:
Palace Resorts Top PRO Agency
Karisma Hotels Diamond Level 5 (highest production), Top 10 Azul Weddings, Top Wedding Coordinator
AMResorts Master Agent & Top Agency
Travel Impressions Best of the Best Globe Winner
Apple Vacations Golden Apple Winner
Posted 15 January 2013 - 01:00 PM
Good to hear that Wright has great travel agents! We are at the very beginning of planning...don't even have a date yet...and are looking for someone to help! I e-mailed Wendy Hicks on your recommendations. Thanks!
Posted 20 January 2013 - 09:24 PM
Blissfully married since April 2, 2013.
Posted 13 June 2013 - 12:23 PM
We've been working with Wendy the last couple of months and she's doing a fantastic job for us. She always responds to emails so quickly! Highly recommend!
Posted 07 July 2013 - 04:59 PM
I'm also using Wendy Hicks. We just put our deposit down for a room block and she has been great to work with. Now its time to order my save the dates and send them out soon
43 guests plus bride and groom....
Engagement Photos - http://www.bestdesti...y/#entry1827276
Planning Thread - http://www.bestdesti...y/#entry1860630
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