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*Kerin28*

My first Wedding Issue.... GRR!!!

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Ok... So, my wedding planning has been smooth sailing since day one so I knew I was bound to have a problem... My sister (MOH) called me on Friday evening asking me to check on their dresses and see when they will be in. We want to get fabric to make table runners and we really want them to match exactly. We dont have a swatch in the same fabric of their dresses so we wanted to wait until they are in to match them. So I call the dress store... "Hey, I just want to check and see if you guys have a guesstimate on when our dresses will be in.." the response I get.... "oh yea about that, we probably should have called you but we are in the middle of filing for bankruptcy and your not going to get your dresses. sorry. You'll have to order them somewhere else." I was like umm... okhuh.gif? "why didnt you guys tell me this?!" she sayd "sorry I just work here"... I didnt even know what to say to the girl... you should have called?? um, ya think?!?!? Fortunately, my wedding is not until June so we dont really have a problem but thats really frustrating.

Ok... so I guess I'll come down and get my money back.... she says- oh I cant give you your money back. Your going to have to talk to the owner but hes in the lawyers office filing the bankruptcy... But we are going to get our money back righthuh.gif she says I dont know. You have to talk to him. You can talk to him tomorrow when he comes back. (now I know once they file for bankruptcy they dont really have to give you your money back- we might be out like $600.... )

So my sister goes down Saturday morning because I was working.. and he says oh I'll give you your money back but I dont have checks with me. You can come see me Monday morning to get a check. So, I'm working again and she will be down there at 10am to meet him. Hopefully he gives her a check... and hopefully it doesnt bounce....

 

GRRR!!!

Sorry- that turned out kinda long.... Thanks for listening!

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OMG that totally sucks! But you're right - it's early enough out that you can order the dresses somewhere else in enough time. Getting your $$ back might be a bit more difficult but I hope he makes those checks out to CASH!!!!

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Wow, that's terrible news!! I'd be wary of getting a check from the owner, as you mentioned. If it were me, I'd ask for a money order (wherever possible). I'm not sure how the process works, but once they file for bankruptcy, you might be able to file a claim against the company. Hopefully you still have the receipt for the $600.

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Did you pay cash or credit card?? If you used a card you may be covered. Call you credit card company they have insurance for this sort of thing! And if you used cash, next time I'd try to use a card if you are able to... Just Incase!

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Yikes, that is awful!!!!! Like IMPEARL mentioned though, if you used a credit card, they will probably reimburse you. I know someone that this happened to a while ago and that is how they resolved it. How bad is that for customer service though, eh?! Brutal!

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Yikes, hopefully you get your money back. I wouldn't accept a cheque either... cash or refund on the credit card. I couldn't imagine if that happened closer to the wedding date.

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That is horrible!! I am so sorry you have to go through this, what bad business to not even inform u what was going on and that you needed to get your dresses elsewhere. What if you had waited another month and he had closed down! Good luck and I hope you get your $$ back!

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