| Originally Posted by Kara&Ryan |
Our travel company canceled and WILL NOT refund our money. SO no wedding, and no other choices.
I'm in Calgary too and my wedding was slated for May 14th at the Moon Palace in Mayan Riveria. Me and half my guests are booked with Air Canada Vacations and they too are refusing to refund our money. Worse part of it is, the other half of my guests have booked with various US based airlines that are still allowing them to fly to Mexico. Their cancellation policies are allowing them to make changes to flights booked on or before May 6th, which doesn't help anyone out as we were all set to leave on May 10th. I had a couple of guests make calls to see what their options were and they were totally blown off as they didn't meet the May 6th departure criteria.
I have no alternatives as well. I can't get through to speak with anyone at Air Canada and my travel agent is also not making much headway with them.
I'm more stressed out and frustrated than anything else.
Anyways, long story short - I feel your pain.