Points for Tickets...one seat only? WHAT?
Posted 02 January 2009 - 01:46 PM
I am so frustrated as I had not budgeted for paying for tickets for the flights! Has anyone heard this? Is this new with airlines so couples cannot both fly on points? I am so shocked, especially on a honeymoon flight (who else goes to Bora Bora?)
Posted 02 January 2009 - 01:51 PM
We used points to buy FI's flight, but only had enough for one seat, so we had to pay for the other. Good luck!!
Posted 02 January 2009 - 01:52 PM
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Posted 02 January 2009 - 02:34 PM
Posted 02 January 2009 - 04:19 PM
Posted 02 January 2009 - 04:41 PM
I do know however that they do limit the number of seats per flight that they make availabe for points bookings. Pretty sure they do this because if they didn't they would lose money on the flight (even more than most are losing already). Also they dont want a plane to go out with 1/2 of the seats being on point redemtions!
We ran into this problem when booking for Puerto Vallarta. my parents wanted to use points but the flights they wanted did not have any seats available for point redemption (because they were booked already). So they just booked points for a different day/time.
Posted 02 January 2009 - 04:51 PM
For what it's worth - I would send them a hell of an email to tell them what I think of their policy and how customer-friendly their reward program is !
Posted 02 January 2009 - 06:11 PM
Here's what I discovered when we did our booking.
Air Tahiti Nui is an American partner. So, American only gets allocated a few seats on ATN for use with American points. If ATN says they only get one seat, then there is absolutely NOTHING American can do about it.
You might call ATN directly and see what they can do - sometimes partnered airlines will allow you to transfer your miles to their reward system and then you'll have access to the seats that their reward fliers hav - but it's very rarely a 1-for-1 exchange.
Alternatively, can you push your honeymoon back? We booked our tickets almost a year in advance (actually prior to booking our DW) - the further out you can book your honeymoon, the better chance you'll have of getting 2 seats.
We ended up using my Continental OnePass rewards to book on Air France (business class - 2 seats, no problems), which had the HUMUNGOUS benefit of no customs line - virtually everyone on the flight was European and had a different customs line than the Americans did. On the other hand, everyone we talked to who flew ATN had a massive wait in customs because everyone their flight was American.
Good luck with your search!
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Posted 03 January 2009 - 03:06 PM
Posted 05 January 2009 - 02:53 PM
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