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Dreams Tulum Closure (consolidated thread)

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Quote:
Originally Posted by Tammy Host View Post
trish and brooke...i have been in contact with the resort as well as the supplier for you guys...they are keeping me on top of the situation and we are working on a back up plan just in case...
Thanks Tammy..I really hope it works out...
we just recieved the 30 towels we ordered today that have TULUM 10-10-08 embroidered on them...lol...ironic if we end up in cancun!

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They said they were going to start calling later this week......

 

ok...we just heard word from Tammy (host) Brooke and myself's TA....she got word that hopefully things will be reopened by October 6th but if for some reason it's not we will move the weddings to either Dreams Cancun or Secrets Silversand Cancun....

 

My towels came in today that say TULUM...lol AWESOME!

 

Brooke, we def. need to be at the same place b/c of JM....let's just keep our fingers crossed and I will hope this bottle of wine doesn't run out anytime soon!

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Trish, sooo sorry. Wish I had better words for you. What is happening is unbelievable. I read other, smaller resorts were closed back in July and when I spoke with Sandra about it she just laughed and said Dreams Tulum would "absolutely" not be affected.

 

Fast forward to today. I talked to three different people at the resort today at everyone seemed clueless and have contradictory information. I think the employees don't know themselves.

One of the employees told me the resort was partially closed and still serving their guests. BUT, they also told me they would not accept any "new" guests until all this is resolved. Basically, they will continue to operate with the guests who are there now. No one is allowed to check-in until they are fully re-opened.

 

I emailed and called my TA tonight. Waiting on a response from her but I will start looking at other sister resorts. If I have to move, I'll move but I want to make sure the resort has my wedding date available. I'm not about to make my guests re-schedule their trips for another date.

 

Let's keep each other informed. As soon as I hear something, you ladies will be the first to know.

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ok ladies...i promise that i will post updates as i get them.

 

brooke and trish...i did tell the resort you guys are a package deal so i am sure if you have to get moved it will be together as one big group.

 

the lady i work with is actually really close friends with one of the higher-ups at dreams tulum so they have been keeping us updated and i hope to have some sort of answer tomorrow or wednesday at the latest...

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Girls, I am really praying for you that this works out and if you arent able to be in Tulum, that Dreams Cancun will accomodate you & your guests with no problem. Looks like Tammy is doing a great job with keeping in touch with Dreams, and I will continue to read the spanish newspapers looking for updates.

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Quote:
Originally Posted by Tammy Host View Post
ok ladies...i promise that i will post updates as i get them.

brooke and trish...i did tell the resort you guys are a package deal so i am sure if you have to get moved it will be together as one big group.

the lady i work with is actually really close friends with one of the higher-ups at dreams tulum so they have been keeping us updated and i hope to have some sort of answer tomorrow or wednesday at the latest...

Once again Tammy..you ROCK!

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OMG-I am getting nervous-I know that my wedding isn't until May but this is not good, not good at all. You poor ladies that are getting married in a week-I can only imagine what you are going through. I am sure that it will all work out in the end

Tammy thanks for the updates-keep us posted

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Huge thanks to everyone for the information and help. Its really nice to have this source of information and support from all of you!

 

It sounds like it should be okay within a week or so. But what worries me is something similar happened down there in July. Are they going to stroll through Tulum shutting places down every 2 months or what?! Thanks again, All.

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To all the girls who having upcoming weddings, my heart goes out to you. It really doesn't seem fair and I wish we knew more. My travel agent is hunting down more information and if I hear anything new and useful, I'll be sure to post it.

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