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The new Dreams Tulum thread! (Post all DT Qs&As here)


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#3891 OceanWonderland

OceanWonderland
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  • 177 posts

    Posted 08 June 2010 - 04:13 PM

    Hi all,
    I emailed Aurora with some things I wanted, I made them concise statements because I heard that's the best way to handle things with her. Anyways....I told her I hired DJ Doremixx for the reception music and he would be there for 4 hours. And her response:

    The reception dinner is included for 3 hours, is necessary to pay additional cost for extra hour $15usd+tax+service per person.

    But based of people's reviews, it always seems like your dinner starts at 6:30 and they let you stay till 10:30. Should I just ignore Aurora and assume I'll be ok and not have to pay another $15/per person fee. Because that's absolutely ridiculous, they really do try to take every single penny from you.

    Also, I asked for dahlia flowers, and she said they won't have those, but they'll have 'polares', what the HECK are those


    Finally, did any of you recently married brides successfully get to use the $20 menu, and if so, how? Because she once again claimed I can ONLY use the silver or gold menu.
    Leslie and Aaron ~ Dreams Tulum ~ November 15, 2010
    Our wedding slideshow from the amazing William Sanchez: http://www.williamsa...aron/slideshow/
    And our TTD session (William Sanchez and Ivan Luckie): http://www.williamsa...slie aaron/ttd/

    #3892 OceanWonderland

    OceanWonderland
    • Jr. Member
    • 177 posts

      Posted 08 June 2010 - 04:17 PM

      Quote:
      Originally Posted by MnM2Mexico
      Hi ladies-- it's been three weeks since my wedding at Dreams Tulum- and I have to apologize- I have not written my review yet! I felt guilty not checking in. I promise a review soon!
      Congrats on getting married!!! Can't wait to see your review, love reading those :)
      Leslie and Aaron ~ Dreams Tulum ~ November 15, 2010
      Our wedding slideshow from the amazing William Sanchez: http://www.williamsa...aron/slideshow/
      And our TTD session (William Sanchez and Ivan Luckie): http://www.williamsa...slie aaron/ttd/

      #3893 mimi73

      mimi73
      • Jr. Member
      • 282 posts

        Posted 08 June 2010 - 06:12 PM

        Quote:
        Originally Posted by OceanWonderland
        Hi all,
        I emailed Aurora with some things I wanted, I made them concise statements because I heard that's the best way to handle things with her. Anyways....I told her I hired DJ Doremixx for the reception music and he would be there for 4 hours. And her response:

        The reception dinner is included for 3 hours, is necessary to pay additional cost for extra hour $15usd+tax+service per person.

        But based of people's reviews, it always seems like your dinner starts at 6:30 and they let you stay till 10:30. Should I just ignore Aurora and assume I'll be ok and not have to pay another $15/per person fee. Because that's absolutely ridiculous, they really do try to take every single penny from you.

        Also, I asked for dahlia flowers, and she said they won't have those, but they'll have 'polares', what the HECK are those


        Finally, did any of you recently married brides successfully get to use the $20 menu, and if so, how? Because she once again claimed I can ONLY use the silver or gold menu.

        I'd like to know the answer to the reception question too! That is the assumption that I was under... I thought you only paid extra for the 'private bar service' to stay open, but I figure the last hour people can just use the resort bar for free. We also have a DJ coming onsite for the dinner and reception music. Crap! It seems like every time I turn around more money is being asked for!
        http://tickers.Ticke....8901/event.png


        Bride and Groom + 42 guests booked!

        #3894 taranyc

        taranyc
        • Jr. Member
        • 242 posts

          Posted 08 June 2010 - 07:51 PM

          [QUOTE=OceanWonderland;1321529]Hi all,

          The reception dinner is included for 3 hours, is necessary to pay additional cost for extra hour $15usd+tax+service per person.

          But based of people's reviews, it always seems like your dinner starts at 6:30 and they let you stay till 10:30. Should I just ignore Aurora and assume I'll be ok and not have to pay another $15/per person fee. Because that's absolutely ridiculous, they really do try to take every single penny from you.
          QUOTE]


          I think that you can just direct your guests to go to the closest bar for more drinks. According to the wedding guides -- 2009 and 2010 -- you have the space ("included in your package") until 10:30p It does state under the menu selections, that with the sliver and gold packages, you have "food and drink for 3 hours included" ... so tell her that you don't intend to pay the extra $15pp for that hour. The waitstaff will probably leave, but that's fine as there are bars really close to the relax and activity pools. It's not like they can start breaking down your tables and chairs just because you didn't pay the $15. I would write that back to her so you have a record that you do not agree to the additional charge, but fully expect to not have your reception interrupted until after 10:30p...as per the wedding guide.

          I find that if you refuse to back down and continuously bring up the wedding guide, that they will honor it. They are just doing as directed as per their internal corporate policies.

          tt

          #3895 taranyc

          taranyc
          • Jr. Member
          • 242 posts

            Posted 08 June 2010 - 07:52 PM

            Quote:
            Originally Posted by AmyandRich
            I can answer Taranyc's questions.... The speaker will be behind you and to the side, during your eremony. You will walk past it during your processional. There will be a man operating what looks like a key board.... you will hardy notice him. Yes you can hear it... It's a great option for muic and for your vows....otherwise guests would not hear your vows.

            I had the resort use their own music... a collection of classical. I marched down the aisle to Cannon in D... it sounded great.

            Awesome!!! Thank you so much! I just don't want that table out there as I'm not going to need it...i was worried that it hid a speaker and sound system. :)

            xo,
            tt

            #3896 taranyc

            taranyc
            • Jr. Member
            • 242 posts

              Posted 08 June 2010 - 07:54 PM

              Hi. I'm using Dorimixx as well. How do I pay for his day pass and food/drinks? Do they just lump it in to the bill?

              Thank you,
              Tara

              #3897 violetvixen

              violetvixen
              • Newbie
              • 63 posts

                Posted 08 June 2010 - 08:04 PM

                Hi Ladies! We leave for Mexico in one week and I have some last minute questions for the already-marrieds!

                1) we've hired an outside photographer who is bringing one assistant. We have to purchase half day passes for them. What is the etiquette around providing the photographers' meals? Do I need to pay $55/ pp (silver menu, more than 20 guests) for their meals and set a place for them at our table? or will they eat at the resort once done working since they can access the all inclusive amenties with the day pass?

                2) did anyone do a ceremony rehearsal? I'm feeling like we're all going to show up at the ceremony and be clueless about what to do... will the wedding coordinator verbally walk us through it ahead of time or something?

                thanks, trying to manage my anxiety :)

                #3898 Cheri

                Cheri
                • Newbie
                • 110 posts

                  Posted 08 June 2010 - 09:57 PM

                  Quote:
                  Originally Posted by taranyc
                  Hi. I'm using Dorimixx as well. How do I pay for his day pass and food/drinks? Do they just lump it in to the bill?

                  Thank you,
                  Tara
                  Hi Tara!

                  I didn't pay for a day pass at all because I was never asked to. Our reception started later in the evening so I didn't need to pay for dinner either. But I did add on dinner for my photographer last minute and paid for that upon checkout. Hope that helps!

                  #3899 Cheri

                  Cheri
                  • Newbie
                  • 110 posts

                    Posted 08 June 2010 - 10:03 PM

                    Quote:
                    Originally Posted by violetvixen
                    Hi Ladies! We leave for Mexico in one week and I have some last minute questions for the already-marrieds!

                    1) we've hired an outside photographer who is bringing one assistant. We have to purchase half day passes for them. What is the etiquette around providing the photographers' meals? Do I need to pay $55/ pp (silver menu, more than 20 guests) for their meals and set a place for them at our table? or will they eat at the resort once done working since they can access the all inclusive amenties with the day pass?

                    2) did anyone do a ceremony rehearsal? I'm feeling like we're all going to show up at the ceremony and be clueless about what to do... will the wedding coordinator verbally walk us through it ahead of time or something?

                    thanks, trying to manage my anxiety :)
                    I decided last minute to add on dinner for my photographer because he was working with me all day and didn't really have time to break away for food. I did pay the Gold menu pricing which was $76 with taxes and all.

                    As far as rehearsal, we didn't have one and everything went just fine. Your coordinator will be there with you making sure everything goes perfectly. The only glitch we hit was not knowing exactly where to walk after the ceremony was over. We walked back the same way we entered and stopped to see if we should be going that direction and it just sort of turned into a receiving line. Which was fine, but it was a tight spot and my photog had trouble getting shots. It will all go perfectly. No worries!!

                    #3900 jewlz6678

                    jewlz6678
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                    • 10 posts

                      Posted 08 June 2010 - 10:10 PM

                      As far as I know we are going with the $20 menu from the Seaside Grill, but we are also paying the fee to rent the Grill out. It took a lot of emailing back and forth but she finally sent us the meal options and we got everything taken care of.




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