Sand Ceremony - Moonglow Candles
Posted 11 April 2008 - 03:54 PM
60+ Wedding Sand Ceremony Colors!
They have lots of great colors of sand and the prices are pretty good. Anyway, I ordered my sand and just barely a week later I received the package. The tape that was along all the corners was blue and when I opened it up, it was b/c the bag with the blue sand had a tiny hole in it. There was blue sand in the box, but the majority of it remained in the bag. I wasn't really concerned with it, but figured the company should know if there was something wrong with the packaging. So I emailed them and let them know that everything was fine, but there was a tiny hole. I also let her know that barely any sand was missing and I just thought they should know for future packaging. Within minutes she emailed me back and let me know she is going to mail me new blue sand immediately. She was very apologetic and I was just so impressed. Again, I have been having a horrible time with the resort that I chose, so perhaps my expectations aren't that high, but I thought I should pass the info along to a wonderful vendor! I would highly recommend them.
Posted 11 April 2008 - 04:48 PM
Posted 11 April 2008 - 05:51 PM
Posted 11 April 2008 - 06:03 PM
Posted 15 April 2008 - 11:29 AM
I'm sorry you're having trouble with your resort, the pashmina guy, etc. I had a lot of crap go down, but have decided I would rather have it happen now, than at the wedding or during our marriage!
Posted 15 April 2008 - 11:47 AM
Posted 15 April 2008 - 01:16 PM
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