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ROYAL PLAYA DEL CARMEN BRIDES: were kids allowed for the day? ...and other questions

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Quote:
Originally Posted by aerazo View Post
Jess,

Omg, I am sorry to hear that but doesnt sound surprising to me about Doreen. That is awful! I hope you hear from Zulma or Angie and they give you better service! YOu should feel like all your wedding details are under control!
I'm so sorry too!

I had some issues with Doreen myself but just so you guys know, in case Villa World didn't make it clear, those women (Doreen and Angie) are not your wedding coordinators. They 'book' your date and package, take your $300 deposit and then give you your WC's name and contact info.

After I finished with Doreen, I was handed off to Paty, who was wonderful! Anything you book with Doreen and Angie can be changed, upgraded, etc with your WC.

I have a feeling Doreen isn't answering your questions 'cause she doesn't know. She should just say so instead of being a pain.

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My TA contacted Zulma directly for me and I did everything through her because Angie was being difficult, so I paid my deposit and everything through Zulma, even reserved my date through her. I wouldn't bother with Villa World.

 

My Best tip.... Keep all your emails so you have written confirmation about everything discussed, answered and promised.

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Quote:
Originally Posted by jesmcan View Post
Thanks Guys,

I contacted Zulma last night and I hope to be working with just her going forward wink.gif
Hi Jesmcan,

I have had the same issues with Doreen. I was so frustrated by her lack of attention to simple requests that I came very close to asking to speak to her manager. But I wanted to know how you got in contact with Zulma? Did Doreen give you her information

Thanks!!

woot2.gif

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Quote:
Originally Posted by ~Stephanie~ View Post
Hey Tighty- What package did you get with Elizabeth? the 6, 8 or 10 hour?
I went with the 8hrs. Best decision ever. Only regret I have is not doing a TTD.

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Adrianna,

 

I am considering using Samuel Luna. Do you have any of your photos that you might be willing to show? I want to see more of his work. Also, how long did you have him and were you happy with that amount of time? I want to make sure I have enough time to get great pics.

 

Thanks,

Cyndi

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Adrianna,

 

Sorry, I just realized your wedding date is in 2010...lol I gues you would not have phtos yet..lol HAve you decided what pkg you are going with?

 

CYndi

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Hello all,

 

I was wondering if anyone had used Samul Luna as their photographer...if so would you we willing to share your experience? I want to make sure I pick the right photog since that will be one of the biggest expenses.

 

Thanks,

Cyndi

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