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Funny story about the Hilton


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#1 NYJen

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    Posted 01 February 2008 - 05:27 PM

    Ok, so most of you know all my drama's with the Hilton. 5 months ago, when Emeline was still there, she and I were discussing linens and when I mentioned I liked the dark blue table clothes, she asked if I wanted them put aside for my wedding. I said, "Yes." Well, today, in conversations with the new Hilton WC, she proceeds to tell me that there will be an $85 charge to rent EACH table cloth. Um, I don't think so. I forwarded her the email that Emeline and I exchanged showing that there was never a mention of a rental fee for these linens so I wasn't paying it. The new WC then replied and apologized for the misunderstanding and agreed that there would be no charge.

    So, (just to be a bitch) I wrote back and said, "Thank you. I was starting to wonder if you were going to charge my guests to use the restrooms too."

    I want them to know I'm annoyed with all the "nickel and dime"ing. They haven't given me one thing to thank me for the business. Instead they keep pulling stunts like this. So frustrating!!!

    #2 amandalovesryan

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      Posted 01 February 2008 - 05:29 PM

      Are they outta their minds!?!?! How many people pay that much for a table cloth? Hell, you could buy them all and ship them down overnight and it would probably be cheaper. idiots!
      My favorite type of vacation, a relaxing one!

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      #3 lucy106

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        Posted 01 February 2008 - 05:30 PM

        I love the zing a POed bride can give vendors when they rightfully deserve it!! You go!!!!

        #4 Maura

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        Posted 01 February 2008 - 05:52 PM

        jen that is SO ridiculous! good for your for sticking it to her. that goes to show everyone -- save every email from the WC in case you need to use it against them later!

        #5 michelle08

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          Posted 01 February 2008 - 06:05 PM

          That sucks Jen....but I'm glad you said that... :) that's funny! :)

          #6 IrieBride08

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            Posted 01 February 2008 - 06:11 PM

            Quote:
            Originally Posted by NYJen
            I want them to know I'm annoyed with all the "nickel and dime"ing. They haven't given me one thing to thank me for the business. Instead they keep pulling stunts like this. So frustrating!!!

            I couldn't agree more! When I wrote my WC to tell her that I was considering moving my reception offsite because of the crazy prices she was quoting me for the simplest things, and she tried to deter me by saying, "I wouldn't suggest offsite for a restaurant, trust me! I go to Jamaica all the time. PLEASE do not travel without a tour guide!! The taxi fairs are pretty costly as well & they can smell a tourist from the airport."

            I'm still trying to figure out how to get her told on that one! LOL!!

            #7 gkashmira

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              Posted 01 February 2008 - 07:57 PM

              love it!... and yes, Jen, they DO plan on charging your guests to use the restroom... and toilet paper is extra!

              Ha!
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              #8 Yari

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                Posted 01 February 2008 - 09:07 PM

                Too funny, glad you wrote that in there!

                #9 Golden

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                  Posted 01 February 2008 - 09:45 PM

                  Quote:
                  Originally Posted by NYJen
                  Ok, so most of you know all my drama's with the Hilton. 5 months ago, when Emeline was still there, she and I were discussing linens and when I mentioned I liked the dark blue table clothes, she asked if I wanted them put aside for my wedding. I said, "Yes." Well, today, in conversations with the new Hilton WC, she proceeds to tell me that there will be an $85 charge to rent EACH table cloth. Um, I don't think so. I forwarded her the email that Emeline and I exchanged showing that there was never a mention of a rental fee for these linens so I wasn't paying it. The new WC then replied and apologized for the misunderstanding and agreed that there would be no charge.

                  So, (just to be a bitch) I wrote back and said, "Thank you. I was starting to wonder if you were going to charge my guests to use the restrooms too."

                  I want them to know I'm annoyed with all the "nickel and dime"ing. They haven't given me one thing to thank me for the business. Instead they keep pulling stunts like this. So frustrating!!!

                  Jen that is too crazy!!!! I going to email the wc all the things that Emeline told that are are covered by the hilton. This is too crazy!!! I am glad that you address the issue and keep the forum update.

                  #10 Jenn3878

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                    Posted 01 February 2008 - 10:17 PM

                    That is crazy Jenn! Glad you stuck up for yourself on that one!




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