| Originally Posted by dc22173 |
I sent an email to the group excursions desk at Dreams and they sent me a listing of all the group tours they had to offer. The person who responded said that if I needed pricing for the excursions to email them again. I have attached the listing he sent me. Their email is firstname.lastname@example.org.
As for hotel sponsored group activities, I am wondering is you could email the concierge and they might be able to provide you with a listing of activities. Their email is email@example.com.
I do agree that both Daniella and Claudia can be pretty vague with their answers but it makes me wonder if they are understanding what they are being asked. I dont know if there is a language barrier there. Just my two cents
I thought that there may be a language barrier also, but I don't think that is the reason why they handle all things so poorly. My concern is their lack of consistancy. I have read through a bunch of threads where the WC responses to different brides conflict. Some weddings they have demanded a deposit where others they didn't want any money until arrival; they tell one bride she can have outside vendors and they tell another she can't; ect. Also I feel like the website package information is lacking information and is a bit deceitful, as we have seen from the whole picture incident. I want to be possitive and it is helpful to see that while so many other brides have had similar issues with the WC at Dreams Cancun yet still had a fabulous wedding, but I don't want to be one that ends up with a horror story.