Originally Posted by natalieblev
That is so awful!! What a B! Dont let it get you down! I had a similar experience although my dress was (and still is) way too big and I think the lady convinced me to order it that way so I would HAVE to pay for alterations. When I went to try on the dress for the first time the manager was such a B! I was so uncomfortable with how big it was (mainly how LONG it was...made for a freggin Top Model) and I shared my concerns and wanted to start alterations right away but she refused. She was just like its not that big, it will get done, stop freaking out YOU ORDERED THIS DRESS...etc. Really pissed me off and then they wouldnt let me get an alterations appt started until May. My wedding is in June so Im still freaking out that they will actually get it done, but nothing I do convinces them to start my appts now.
I really hope it all works out for you. Is it too late to take it to an independent seamstress? She might be more willing to actually do what you ask and work hard to keep you as a return customer.
I've heard about some places putting off ordering your dress (ie: keeping the money from your deposit to buy more dresses for their store and ordering yours later on) or putting off doing alterations because your wedding isn't until such and such a date. Because of this whenever I had appointments I told them my wedding was a month earlier so that I got everything done in more than enough time. It was funny to see my Mom's reaction the first time I said the wrong date to the lady. She looked like I had two heads!